Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s'élèvent les frais de parking à l'hébergement Grand Royal Hotel O'Hare - Chicago ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Grand Royal Hotel O'Hare - Chicago ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : minuit. Aucun enregistrement ne sera effectué en dehors des heures d'arrivée habituelles.

Où se situe l'hébergement ?

En plein cœur de Elk Grove Village, cet hôtel se situe à 3,8 km de Parc aquatique Rainbow Falls et à moins de 10 km de Woodfield Mall et Centre médical Alexian Brothers. Pirates Cove Childrens Theme Park et Lake Park sont également à 10 km de distance.

Grand Royal Hotel O'Hare - Chicago Avis, Prix & Photos 2025

4/10 Médiocre

Marie-Pier

18 mai 2025

Les points forts : Personnel et service

Les points faibles : Infrastructures et conditions de l’hébergement

Séjour de 2 nuits en mai 2025

2/10 Horrible

LLOYD

Voyage en famille

10 sept. 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

I tried to call hotel to get their airport shuttle five times. No one answered. Took a cab arrived at hotel the girl was talking nonstop on phone with a friend (on speaker phone). She didn’t even look at us and handed us key. Checked into room and one of the beds looked like there was a “frolic” and bathroom had not been cleaned. Got another room (girl just handed us key..,didn’t look at us again. Room was ok. Got up to go to advertised breakfast (a couple of quick stop danish….no coffee.). Went to checkout and guy just said throw key in basket. We proceeded to catch”airport shuttle”. Two families with about 8 bags were ahead of us. “Shuttle” showed up….it was a Toyota Sienna that after filling with bags could only take two passengers. We chose to take another $30 cab back to airport. Worst hotel experience ever!

Séjour de 1 nuit en août 2025

2/10 Horrible

Saul

Voyage en famille

4 sept. 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Bad service, rude staff Horrible breakfast They lost power and didn't have a generator even for the elevators 2 out of 4 nights without hot water No soap in the bathroom

Séjour de 4 nuits en mai 2025

4/10 Médiocre

Jacqueline

2 sept. 2025

Les points faibles : Infrastructures et conditions de l’hébergement

They do have an airport shuttle which is a minivan. The shuttle driver was very kind and helpful. The front desk staff was kind. For the amount we paid the hotel could have been in better condition. The pool was empty so we couldn’t swim. The paint/wallpaper was peeling off the walls. The bathroom doors were warped, had bubbling paint and the corner of the door was bent upward. The overall upkeep of the hotel was in bad condition. Definitely not what you expect when you pay almost $400 for a stay. I wouldn’t stay here again for the price I paid. I would expect the conditions of this hotel from a cheap motel.

Séjour de 2 nuits en août 2025

2/10 Horrible

Angel

Voyage en famille

1 sept. 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Staff were rude at desk and took card kept on having fault issues had to go down 4 times and room wasn’t clean or stock

Séjour de 2 nuits en août 2025

10/10 Excellent

Shandra

31 août 2025

Les points forts : Propreté

Great

Séjour de 2 nuits en août 2025

2/10 Horrible

Jay

Voyage en couple

30 août 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

On arrival the member of staff who would not get off her cell phone could not find my reservation. Then when she did, she tried to tell me i had a double room booked. I said no i have a king suite. After a few minutes she confirmed that. Gave me the room cards and i went to see the room. I looked in an it was a box room with a king bed inside. Nothing like i had paid for or reserved.i went back to reception where the girl continued to use her phone on a call and then she gave me another room. I went to see that, walked all the way up there and the keys wouldn't work. I walked all the way downstairs again, told this rude girl the keys were not working and she re did them.. Again, she still would not get off her cell. I went back to the room and i was appalled by the room. There were wires coming out from the AC unit. The room looked and smelled dirty, musty. I went into the bathroom and i was greeted by the ceiling peeling off with mold and what appered to be a flood causing it from the room above. The toilet was broken and more wires coming out from the wall. I went back downstairs and i told the girl i would not be staying in that. She told me we would get a refund for the booking. Good as this place is a zham, a pit of dirt. The so called pool area is closed for maintenance, looks like it has been for years. Broken windows, Amazon boxes everywhere and Christmas stuff being stored. How plp say this place is nice is beyond my comprehension.

Séjour de 5 nuits en août 2025

2/10 Horrible

kevin

Voyage d’affaires

28 août 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

This was a hotel bought by someone who does not give a crap. Dirty, moldy. I scrubbed for a week when I got home

Séjour de 1 nuit en août 2025

10/10 Excellent

Christopher C

27 août 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

room was very clean and comfortable. all the staff were kind to me it's a little out dated and needs a little landscaping but the room was surprisingly modern and very nice and clean comfy bed!!

Séjour de 1 nuit en août 2025

6/10 Satisfaisant

Hannah

27 août 2025

Les points forts : Propreté et personnel et service

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

It was clean

Séjour de 1 nuit en juillet 2025

2/10 Horrible

Aleksei

23 août 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

No internet, smell in the room, noise, no pool, etc

Séjour de 1 nuit en août 2025

4/10 Médiocre

Enrique, CEDAR FALLS

17 août 2025

Séjour de 2 nuits en août 2025

4/10 Médiocre

Kasumi

Voyage en groupe, Voyage en couple

17 août 2025

Les points faibles : Services et équipements

There was a water leak on the ceiling. There was a storm and we had to use the trash can to stop from drenching the carpet. No shampoo nor conditioner in the rooms. Carpets were gross. Front desk was never present. Budget but not a pleasant place to stay.

Séjour de 2 nuits en août 2025

2/10 Horrible

Man Mohan, Maple Grove

17 août 2025

The property was old and not maintained well. Ripped curtains in the room. Carpets were old and dirty with stains. Desk in the room was too filthy never cleaned its legs. Bathroom handle was broken. Bathroom has rust all over the bath tub. Health Hazard to live. They told us it’s going to be renovated soon.

Séjour de 4 nuits en août 2025

6/10 Satisfaisant

NANNETTE, BREMERTON

Voyage en couple

17 août 2025

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

It’s not the same as expected looking at the online pictures.

Séjour de 3 nuits en juillet 2025

6/10 Satisfaisant

Wendy

15 août 2025

Les points faibles : Infrastructures et conditions de l’hébergement

Very basic

Séjour de 1 nuit en août 2025

10/10 Excellent

Russell

10 août 2025

Séjour de 4 nuits en juillet 2025

6/10 Satisfaisant

HUNG

9 août 2025

I couldn’t confirm my reservation with the hotel directly prior to checking in- it took several phone calls to Expedia to finalize my reservation and located the hotel address/ name on google map… felt uncertainty about what’s happening with the booking and reputation of this hotel! After arriving, I realized that the hotel is still undergoing renovations and name conversion from Holiday Inn to Grand Royal Hotel… this place provides basic, minimal services for a quick visit/ overnight stay- if you’re not picky and watch your budget… there’s nothing around the area for dinning or exploring within a few miles

Séjour de 2 nuits en août 2025

4/10 Médiocre

Darren

Voyage en famille

6 août 2025

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

Stay was not the best, first they claim the shuttle runs every hour which it doesn’t, we waited at the airport for 2 hours and it never came, it’s also hard to tell which shuttle is the right one as they have a tiny sign on the window that says holiday inn. Next the breakfast they say is a “continental breakfast” we went down at 7:30 all it was is a long table that has watered down coffee packaged cereals and muffins. We asked for towels twice and never received them. We had to keep going down to the desk and asking until they finally gave us some. We stayed Thursday to Monday and Saturday requested maid service to have our rooms cleaned up a bit, they didn’t come. Instead they came Monday the day we were supposed to check out banging on the door for maid service. Overall not the best place to stay.

Séjour de 4 nuits en juillet 2025

6/10 Satisfaisant

Sandra, champaign

Voyage en couple

6 août 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Good price and adequate accommodations. Shuttle from airport was very good.

Séjour de 1 nuit en août 2025

8/10 Bien

Jeff

Voyage en famille avec de jeunes enfants

4 août 2025

Les points forts : Propreté et personnel et service

They didn't have a functioning pool, but was listed online as working. Also stated there was a continental breakfast, but it was a bunch of vending machine wrapped muffins and snacks. Decent place for the money, but some false advertising.

Séjour de 2 nuits en août 2025

6/10 Satisfaisant

Sung

4 août 2025

Les points faibles : Infrastructures et conditions de l’hébergement

Séjour de 1 nuit en août 2025

6/10 Satisfaisant

Moises

3 août 2025

It was pretty quiet and I felt safe every moment. Didn’t like an issue I had with my booking because the staff. But overall everything is good and they fixed the problem real quick.

Séjour de 4 nuits en juillet 2025

4/10 Médiocre

Peter

2 août 2025

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement

No restraunt or bar as advertised

Séjour de 3 nuits en juillet 2025

6/10 Satisfaisant

KENSUKE

2 août 2025

Les points faibles : Personnel et service

The staff was not polite

Séjour de 1 nuit en août 2025

Les membres connectés économisent 10 % minimum sur plus de 100 000 hôtels dans le monde.

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