Hôtel Clearbrook, Abbotsford

"Beaucoup de choix pour des aliments déjeuner sans gluten"

"Accueil peu chalheureux, pas de sourire, a peine bonjour, difficulté a trouver ma reservation via expedia. Animaux accepté mais 40$ supplementaires ce qui est beaucoup beaucoup trop cher pour un hotel de ce standing sans que vous ayez le moindre service lié aux chiens. Interruption du sommeil car bruyant a l'extérieur a 4:40 am pendant au moins une heure. Aucune finition dans la chambre, impression d’etre au milieu dune salle de bain avec travaux inachevés, baignoire qui s’evacue tres mal. Pratiquer la nuit a 115$ pour cette qualité ce n'est pas adapté du tout. "

"Endroit impeccable pour notre séjour "

"Far from what I expected: - cleaning: found a socket in the room from the previous customer and a bottle with liquid i side in the balcony. - service: for a room of 4 people, i would expect 4 towels, not 2. I also asked for housekeeping 1 day and they didn’t do it. They only clean the room upon request: what’s the point of going into a hotel if room is not cleaned daily? - location: convenient with a shopping centre close to the hotel. However, it is noisy as it’s really close to the highway. - hotel: staff is friendly except housekeeping sometimes who where not saying hello or any smile (we are human). The pool is very small and contains a lot of chemicals which hurts the eyes and nose if you stay to much in it. - room: bed is not really comfortable. Size is correct. AC is doing lot of noise, impossible to sleep with. P.S: someone requested me to rate the hotel with 5 stars in google review, and dictated me the words I must write in the review (and for sure mentioning her name). A review is personal and can’t be dictated by someone especially who is working in that place. I get the intention but it’s not the right way. If you want good reviews, give a good service, that’s it."

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