4/10 – Schlecht
Tommy
Mit der Familie gereist
30. Nov. 2025
Verbesserungswürdig: Sauberkeit und Ausstattung
1. Check in, on the way to the room elevator had food on the floor, carpet had food and trash all the way to the room and just inside our room needed vacuumed as well.
2. Was told there is a full size corner couch that someone could sleep on and two could sleep on the pullout. Pullout yes, corner No.
3.sheets with stains
4.The Hot breakfast was nowhere near hot not even warm. Food was not even over a hot plate or burner’s
5. Two days in a row, didn’t even bother on the third day had to go elsewhere.
6.employees that we dealt with seemed to only want to do the job they was assigned (tried to buy coffee for three days by the front desk and couldn’t bc it was out of water. When asked if they could add water we was told that’s housekeeping job. Checked in again when we checked out and it was still out of water.)
7.So on top of all that they make you pay $30 a night to park in there parking lot.
We are frequent customers to Embassy suites and I believe it’s time to move on. We love the one in OKC North West, the last four that we have stayed at in Texas has Not been good.
Tommy
Aufenthalt von 3 Nächten im November 2025