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Bewertungen von The Elgin, Darjeeling

4 out of 5
The Elgin, Darjeeling
18 H.D Lama Road, Darjeeling, West Bengal

Bewertungen

8.8

Hervorragend

31 von insgesamt 52 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
13 von insgesamt 52 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 52 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 52 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 52 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

8.8/10

Personal & Service

9.4/10

Ausstattung

8.8/10

Zustand der Unterkunft

9.2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wärmflaschenservice und Kaminservice sind sehr hervorzuheben Schöner Lobbybereich Sehr gutes Essen
Aufenthalt von 3 Nächten im Januar 2020

10/10 – Hervorragend

Dirk

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Toshifumi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
イギリス風の建築で落ち着いた雰囲気
Aufenthalt von 3 Nächten im März 2024

6/10 – Okay

onkar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Subhasish

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, great character and amazing staff
Aufenthalt von 3 Nächten im Dezember 2023

6/10 – Okay

Annu, Chaguanas

Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Karl

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Couple long weekend trip
Absolutely gorgeous and historic hotel. Really enjoyed our stay here.
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

ajaib

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great friendly staff, and great food and service
Aufenthalt von 5 Nächten im Juni 2023

10/10 – Hervorragend

David

The perfect example of hospitality. I will return
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

AMBAR NATH

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic
Aufenthalt von 4 Nächten im März 2023

2/10 – Ungenügend

Partha Sarathi

Aufenthalt von 1 Nacht im Februar 2023

8/10 – Gut

Shiladitya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Approach from front office personnel was very casual and not customer friendly. Room key was kept at Reception for cleaning and when returning back, did not find the Goggles kept on the table in the room itself. Reported to reception immediately around 4 pm on the same day but they send the House keeping staff to us who simply denied for obvious reasons. Reception personnel did not bothered to inform us about their enquiry if any in the matter or It May be that the complaint was just ignored by sending the person concerned to us. We did not gave the keys for remaining days of our stay as I had lost my trust over the personnel therein. Definitely, I will share this incident if anyone ask about the hotel.
Aufenthalt von 3 Nächten im Mai 2022

8/10 – Gut

Rahul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Classic heritage property
Aufenthalt von 2 Nächten im Dezember 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2021

10/10 – Hervorragend

Anil

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful Property
Great service and the staff was very accommodating. Location is brilliant as well.
Aufenthalt von 3 Nächten im Juni 2021

8/10 – Gut

Jean-Pascal

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Februar 2020

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
staff very efficient.....property well maintained. Would strongky recommend ......its the best you can get in a hill statiion in india with heritage leanings
Aufenthalt von 4 Nächten im Mai 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Un angolo di pace e armonia in stile inglese in una città bella ma caotica. Stanze belle e confortevoli. Personale molto gentile. Sicuramente da provare
Aufenthalt von 2 Nächten im März 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im März 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place to spend a relaxing getaway
Overall a good experience, The property was amazing and the staff was very friendly and helpful. Breakfast and dinner menu and quality of food preparation can be improved further but these are surely not a show stopper. The property is at a walkable distance from Mall road, Kaventers etc
Aufenthalt von 3 Nächten im Januar 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked everything about this hotel but the BEST part was the amazing service rendered by the staff - way beyond the call of duty!
Aufenthalt von 2 Nächten im Januar 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im Januar 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Grand old hotel
The Elgin provided comfort and wonderful, helpful service in a grand old building. It is perfectly located in Darjeeling. At dinner a very out of tune piano was played and it was quite awful sorry to say. The food was not as good as our previous visit with a sameness of flavour between dishes. We had a lovely two night stay.
Aufenthalt von 2 Nächten im März 2018

8/10 – Gut

Eddie, Washington, DC

Gut: Sauberkeit und Komfort des Zimmers
Charming but a bit run down
We enjoyed our stay at the Elgin. It was comfortable and our room was charming and unique (Rm 57 was part of an annex on the third floor, all wood ceiling and floors). The hotel feels like an oasis within Darjeeling city. The bed was very comfortable and the bathroom was spacious. We stayed at the hotel for Christmas, so it was cold, and the hot water bottles at night were a nice touch. Dinner was very good and a nice variety (Indian menu was far better than western) with good service. However, the bathroom flooded our first night because the pipes were clogged. The bar was quaint but not very well stocked and service was not very good. The front desk was not very knowledgeable about the city and did not provide good service. The Christmas celebration (bonfire and a cultural show) wAs not worth the money (included one glass of wine, bufffet dinner, and no real Christmas themed program). I would recommend staying here, but just set your standards a little lower, even though the hotel bills itself as a much classier place than it really is.
Aufenthalt von 4 Nächten im Dezember 2017

2/10 – Ungenügend

marco, catania

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Evitate questo hotel
appena arrivati, ci hanno chiesto di saldare il conto...ancora prima di essere accompagnati in camera... non hanno accettato la carta di credito con cui avevamo prenotato....e ci hanno costretti nostro malgrado a cambiare carta di credito. il clima alla reception era quello di ''arraffare'' tutto e subito, persino il transfert dall'albergo all'aereoporto, 3 ore di macchina, volevano che lo pagassimo subito. Hotel pur avendo un costo medio-alto non è preparato a ricevere viaggiatori europei.Non c'è riscaldamento in camera, pur essendo a quota 2.135 mt Materassi e guanciali fatiscenti colazione:assolutamente con cibo indiano,con poca scelta, lo stesso vale per la cena Hotel in ristrutturazione, quindi con rumori durante l'arco delle giornata con forte odore di vernice nei corridoi. totalmente da evitare
Aufenthalt von 4 Nächten im November 2017

10/10 – Hervorragend

Jon, Cheltenham, Glos, UK

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent stay
Would not hesitate to stay here again. Excellent hotel from a diifferent era. Food very good and staff also very attentive and helpful. The best place to stay in Darjeeling.
Aufenthalt von 5 Nächten im November 2017

10/10 – Hervorragend

Isobel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely comfortable hotel.
This is a lovely hotel with reflections of the Raj. Comfortable lounges, open fires, good sized rooms, some with spectacular views. The food is well prepared if fairly standard cuisine for this area. Convenient for Chawrastra Mall and the bazaar.
Aufenthalt von 3 Nächten im Oktober 2017

8/10 – Gut

Richard, London

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
lovely traditional hotel with all its advantages a
room had magnificent view over valley. The afternoon tea service could be improved, but this is at least existent

6/10 – Okay

Christine

Gut: Sauberkeit
Not good value for money
Hotel rather faded and service not as good as the 3 other Elgins we stayed in. Buffet food good but although breakfast was supposed to be from 7am no buffet was available before 7.30 and it seems we had to wake up serving staff (even though the manager was aware we wanted breakfast at 7).

6/10 – Okay

sushil, mumbai

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
the only problem was that we went when it was cold and they did not do enough to warm us up , they tried but they could have done better

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very close to the main attractions
We had a great time there. Staff were very polite. Food could have been a little better. Piano player at the dinner was very good. There were no any facilities for the infant children. They couldn't provide baby cot and a high chair at dinning for my 13 months old child which was very disappointing. They should be prepared for all type of guest not only adults. The lounge was amazingly beautiful and aspisious. Overall a very good experience but for the above reasons I didn't feel it was worth a money which is sad to say because we really liked the hotel otherwise.

10/10 – Hervorragend

Anshul, Delhi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best heritage properties I have stayed so far
Enjoyed my stay at Darjeeling coz of this heritage hotel which gives a royal feeling

4/10 – Schlecht

Desi dude, mera bharat mahan

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Opposite experience from elgin norkhill
Hotel is great but staff brought down our experience. After an amazing experience at norkhill branch, we expected similar service. Went down for a drink at 9.30, the bar was supposed to be open till 10, but the manager said there was hardly anyone around therefore the bar was closed. Next night, I asked for dinner in the room but got an answer that there were too many guests so please come down for buffet, no room service. But the bar was open for one foreigner. Ditto for breakfast next morning. I had asked for a car to go to airport, but it did not show up for almost 45 mins. When I asked to call again, The frontdesk guy became loud and started cutting my sentences off. I walked out to get a taxi from the nearby taxi stand. I have a feeling that foreigners will get a different experience. The power of colonial spirit.

10/10 – Hervorragend

sunita, new paltz, ny

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great heritage hotel close to chowrasta
Great hotel with lots of old school charm. The first day we had a beautiful room but not much of a view. As soon as we asked the manager, he promised to move us to a room with a view the next day (after some rooms became available). The room change happened while we were in one of the comfortable lounges looking outside and having Darjeeling tea and biscuits. The staff was incredibly helpful with everything and the food was excellent (we had breakfast and dinner included). There was even a small spa with a talented masseuse who helped us de stress at the end of the day. I recommend this highly.

10/10 – Hervorragend

Anna, Australia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely Heritage Hotel
Friendly caring staff, accommodating special meals for vegetarians and those with gluten intolerance. Lovely garden and comfortable bar and lounges.

10/10 – Hervorragend

Robert, Derbyshire

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Delightful in Darjeeling
Awesome place.

10/10 – Hervorragend

Rigid, London

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect Darjeeling getaway
Charming hotel with excellent and attentive staff, situated within a stones throw from Darjeeling's mall. Rooms are well equipped and even during the bitter winter, they are kept comfortable by providing in room heaters and hot water bottles arrive along with the turn down service.

8/10 – Gut

Vivek, Kolkata

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Beautiful Heritage Propert
Nice heritage hotel. Very well maintained, by putting all efforts to maintain its orginality. No regrets for staying in this hotel. The only negative aspect was fixed menu - and had no option of deciding according to youir taste buds

10/10 – Hervorragend

suegee, new zealand

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
fanatastic retreat
4 friends have had a fabulous great weekend here for 2 nights. A piece of tranquility in a most beautiful magical town. The bonus was seeing the grand mountain. .. But our stay here was also a highlight. Highly recommend.

10/10 – Hervorragend

Greg, Canada

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent stay at a heritage property
This hotel is really a heritage property, which means there are some stairs involved; however, the quality of service and the comfort of the rooms is incredible. The restaurant is OK, but not spectacular, in terms of food quality, but the rest of the hotel service is above reproach.

8/10 – Gut

Vinay, Jaipur

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Classic hotel in central Darjeeling
- Heritage hotel. Extremely posh and probably outside the main Darjeeling city 15-20 years back with several celebrity guests. Today however, it is in the heart of Darjeeling city. Consequently, disturbance due to city traffic, especially peak hours (e.g. 4-7 pm). * FOOD: Standard mix of Western food with Indian dishes. Very well made. * SERVICE: Very friendly and helpful.

10/10 – Hervorragend

Arun, New York, NY, USA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
Great Location in Crowded Darjeeling , great staff very attentive, Clean rooms . Food is great, go for the American plan, Well maintained gardens, Would go again.I highly reccomend this hotel.

10/10 – Hervorragend

Aly Adsett

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The perfect luxury treat in an amazing town
The Elgin Hotel is a wonderful oasis providing a chance to experience luxury and exceptional service. I would recommend this hotel to anyone who wants to treat themselves. Darjeeling is a wonderful town and our stay at The Elgin enhanced our experience of this amazing place. The hotel has furniture and surroundings that give you an insight to how the 'Raj' was lived. The rooms are all fabulous with a great Hot Water Bottle service when cold and the fire in your room can be light should you want it! Oh the beds are so comfortable we didn't want to get up in the morning!

8/10 – Gut

surya, 日本, 山口市

Gut: Sauberkeit und Komfort des Zimmers
イギリス風ホテル
ホテルの建物は古いヨーロッパ風の建物です。私たちは５階の部屋でしたが、エレベーターがなく階段で上り下りしていました。荷物はボーイさんが運んでくれます。部屋は広く、ヨーロッパ調の家具で暖炉もあり、湯たんぽも毎晩置いてくれた（２月末だったので寒い時期でした）ので寒くはなかったのですが、景色は良くありません。景色の良い部屋もありますが、暖炉はなく、広さも狭かったです。 ベッド周りのシーツなどは清潔でしたが、備品のヘアドライアーはいったいいつの？というくらい古く、汚かったです。お風呂は一人がお湯を浴びると次の人はお湯が溜まるまでしばらく待たないといけません。（３０分以上）ダージリンはあまりお湯事情が良くないようです。 　食事は朝、昼、晩と３食ついています。朝はバイキングでインド料理と洋風。オムレツは各自に作ってくれます。お昼は中華料理のバイキングで自分で取りに行くのではなく、お皿にサーブしてくれます。味はいまいちだったので、お昼は外でチベット料理などを食べに行ってもよいかも・・。デザートのケーキは美味しかったです。夕食はインド料理でした。 　サービスはタクシーの手配をしてくれたり、まあまあ良いですが、チェックインの時に食事について何も言われなかったので夕食を外に食べに行ってしまいました。 　場所も街から近く、ダージリンのホテルの中では快適に過ごせるホテルで、ヨーロッパ調の建物が好きな方には良いと思います。
外観
cafe room
dinner

8/10 – Gut

Tim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxed and elegant
Stayed 9 nights over Christmas and New Year 2012/13. Hotel is old style, but very comfortable. Weather was cold, so fan heaters in rooms are not great and they dry the air too much. Food, included in the room rate, was excellent. Waiting and cleaning staff are very friendly and good. Hotel was in great condition, old world and very relaxed. Grounds are well kept and staff are extremely helpful. The hotel owner and manager were gracious in their assistance and advice. Wi-fi free in the lounge areas; no internet in the rooms.

10/10 – Hervorragend

Gora

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A Wrinkle in Time
Absolutely lovely stay. Service was excellent and the meals were fantastic. The room was perfect.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers