Vacances de Dolan Springs

Hôtel incroyable pour jouer et se divertir.

Piscine très sympa. Parking gratuit. Hôtel neuf

Emplacement de l’hôtel, idéal car en plein milieu du strip. Chambre et salle de bain spacieuse. Cependant, nous regrettons que les chambres ne soient pas équipées de petite cafetière ou plateaux de courtoisies, au prix des chambres, ce serait un minimum, je pense. Les fenêtres seraient également à nettoyer car tellement troubles et sales que nous n’arrivions pas a voir l’extérieur presque. Un accueil à revoir car très peu aimable et aucune information sur le fonctionnement. Les piscines sont sympas mais ferment à 17h, nous avons trouvé que c était choquant car au vu de la chaleur, profiter des piscines en fin de journée aurait été bien agréable,

I am extremely disappointed with this booking. I specifically reserved a Deluxe Balcony Strip View room. The balcony was the most important feature to me and the main reason I chose this particular room. I even confirmed before booking that the room description specifically stated a balcony was included. Upon check-in, I was given a completely different room—no balcony and a parking lot view instead of a Strip view. When I went to the MGM front desk, I was told that because this was a privately owned suite, MGM could not assist with the room, complaints, maintenance, or correcting the reservation. Expedia was very helpful in trying to resolve the issue, but I ultimately had to contact the suite owners/property management, who were extremely unresponsive. I still have not received a response. This was not simply a disappointing room. I booked and paid for specific advertised features that were not provided. I consider this extremely misleading and unacceptable. Had the room been accurately advertised, I would never have booked it. I will not book with this company again.