Hôtel près de Église catholique St. Giles, Stoke-on-Trent, Stoke-on-Trent

« I paid £55 for family room, apparently other rooms start at £35. I didn’t need the family room but surprisingly it was all that they had left. The Hotel is undergoing some much needed refurbishment, everything about the hotel is dated, and either worn out or broken. The carpets were thread bear in places and had tape over some of the larger holes. The floors were very uneven to walk over. The furniture was very dated. The bedroom door was just a lightweight internal door, and not a fire rated...

« Hôtel propre mais vétuste. Tout est d’époque! La peinture des fenêtres s’écaille, d’ailleurs impossible d’ouvrir la fenêtre et pas de climatisation à part un ventilateur posé sur le bureau. »

« This hotel bears no resemblance to the images. The restaurant is closed and the bar poorly stocked I was recommended to go out. The only food offering was Mini Cheddars. The room's TV did not work, and it was not clean. Part used complimentary shower gel was available however. The door handle to the room came off in my hand. Parking was complimentary but there were no signs to indicate this so I parted with £12 before finding out. Yes, this hotel is cheap, but unless you are desperate, I would...

« Staff not available to reception »

« Convenient locatiin »

« Excellent location and value for money. Really pleasant reception/staff in general. Great for kids »

« Très bon rapport qualité prix »

« Nous avons dormi sous les combles. La hauteur du plafond (Sous les poutres) était vraiment basse, moins de 1,50m. La douche était très capricieuse avec alternance eau bouillante et eau glacée. Après le prix était intéressant ! »

« Very clean and sufficient for my needs for a one night stop over. Single room. Some issues with a door to the bathroom, but problem resolved swiftly even late at night. Hong, the manager/owner? of the facility was very helpful and resolved the problem swiftly and with good natured manner. Would recommend to others, on the basis of the room I used. »

« Not so clean. Staff ok but one over charged me 3 quids for food, drinks, no reason given. Very noisy housekeeping, they bang doors, chat and play loud music outside your rooms. »

« Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved »

« Terrible communication and not clean at all »