Hôtel près de Everest Museum, Darjeeling, Darjeeling

« I stayed 2 delightful nights at the Ivanhoe. Your managers couldnt have been more helpful and thoughtful. The old part of the hotel is far nicer than the new annex. I stayed in a cosy room ( Col Sir Younghusband )with a fireplace, surrounded by thoughts on who had graced these rooms in the past. A place with a lot of character and lovely staff. Well done and thank you. Andrew Cockburn Zimbabwe »

« The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill. »

« Perfect place to stay with family. Good and talkative staff. Over all nice experience. Just one suggestion can offer option for dinner who have booked through various site. »

« Clean and safe. Excellent staff and service »

« It was an amazing experience.. The hotel is a very good location near the mall road. The hotel staff is very friendly and cooperative. It is very decently designed but the only issue we had was the mattress there. Otherwise really good property for the price we paid. highly recommended »

« It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks. »

« Hotel is nice but check if your has a view. If not, avoid it because its very expensive and not benefit »

« Good property to stay at very good location. Staffs are polite and helpful. Only problem I faced while checking out that they could not find my payment which already made during booking the room on hotels.com.There must have some communication gap between hotel and hotel.com causing unnecessary delay in checking out. »

« Pauvre et froid l'accueil. Le buffet pour le déjeuner n'offrait que peu de choix. Pas de yaourt par exemple. Le service était confus- l'anglais pas compréhensible de certains employés est-il responsable? J'ai dû demander une tasse de thé à 5 reprises avant qu'on ne m'explique que c'était la faute de la cuisine s'il n'y en avait pas de prêt...Or nous n'étions qu'une poignée de clients attablés. Le service WiFi était pratiquement inexistant- je n'ai pas réussi à envoyer un seul message à partir...

« Yes »

« Well maintained. Good customer service. »

« We had an unpleasant stay experience. During the winter season, we faced issues with heating. When we requested the heater, they insisted on an additional charge of Rs 1000. Despite booking a stay with buffet breakfast, the hotel did not provide a buffet; instead, they offered a limited menu with options like puri sabji, paratha, or bread with tea. I do not recommend this hotel due to the rude and unresponsive behavior of the staff. »

« ALL OVER GOOD »

« Great property and very spacious rooms. The Manager Mr Sahil was extremely courteous and helpful addressing all our requirements. Great location! »

« It is very close to shopping center and trail.The only downside are stairs..steep stairs.Person needs to be physically fit to stay in this hotel »

« The staff are lovely and helpful and hotel is quite nice. Its location is also very central. The hotel room was quite cold, however, due to gaps between the windows and the window frame. The hotel offers heaters but these are reasonably pricey. I was able to manage in November but I suspect it would be miserable in December and January. Also the hot water supply was inadequate. It took 20-25 mins to heat up and I found that I had to turn up the heat every minute to keep it reasonably warm. »

« Rooms are clean and friendly staff »

« Family suite is worth it. So much spacious and also the view is decent. »

« It was really nice and comfortable stay, above all the hotel is exactly infront of the Darjeeling station, and from the window snowy mountains can be seen too. »