Hôtel près de Galerie d'art Artifex, Birmingham, Birmingham

« The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query. »

« Amazing place! Hosts were amazing they couldn’t do enough for us, 100% be staying again, hopefully i am working near there in the winter so i can try out the log burner. »

« Le seul regret de notre séjour est de n’avoir eu qu’une nuit pour profiter de tant de splendeur. Le service, le spa, la nourriture, tout était absolument remarquable! »

« Brilliant facilities »

« Always a good nights sleep and comfortable bed »

« Clean room, helpful staff, perfect for one night »

« Excellent breakfast, clean, friendly staff »

« Parfait. A recommander »

« Quiet and peaceful. »

« Le petit déjeuner est un point fort, le service est excellent et il y a un parking gratuite. Par contre éviter la chambre 17 qui donne sur une route fréquenté avec la lumière des lampadaires toute la nuit. Aussi la salle des bains est minuscule. Il faut demander une chambre à l'arrière. »

« Really great little place »

« Nice hotel, with very pleasant staff. I had dinner in the evening and it was. good, simple and well prepared The hotel is showing abit of wear and tear. However, late November in the country side, when it is dark and wet, is never a good time to be at ones best. Good stay and good value for money. »

« Rooms are clean and breakfast was tasty. But there was no water kettle in the room, I needed to ask to activate the boiler to get the hot water in bathroom, and breakfast started at 10am and not 8am. Meanwhile, the staff was kindful and all in all we passed a good night. »

« Lovely hotel, immaculately clean, bedrooms well furnished and spotless well equipped bathroom. Bar is very nice and breakfast very tasty. Highly recommended, we'll be back. »

« Hôtel fatigué et pas à la hauteur des Hôtels Mercure. Dans la salle de bain, moisissures et plafonds délabrés. Séjour en famille avec un grand-père handicapé - mais l'ascenseur est en panne pendant plusieurs jours. Alors pénibles et lents trajets dans les escaliers pour accéder à la chambre. De plus, pas de chaise d'évacuation, donc l'hôtel n'est pas aux normes de sécurité légales. Quartier bruyant. Aucun moyen de savoir lors de la réservation que le samedi était soirée de mariage, avec...

« Superb building, good service and good food »

« Chambre très agréable, le staff trés pro! Rien a redire, mise à part, quil faudrait un petit réfrégirateur dans les chambres. »

« The property was fabulous, just what we needed, my wife and 3 teenage granddaughters had a wonderful stay, peaceful, everything we needed was there, the host was brilliant, at the end of the phone when we called and great location for the city centre Christmas markets. No negatives from me! »