10/10 Excellent
Michael G.
1 oct. 2025
Was very disappointed that the elevator down to street level was out of order and has been out of order since April 2025. Host said it takes 16 weeks to get parts. This definitely takes away from the draw to this otherwise perfect location. I realize this elevator belongs to the Quality Inn. But, from the upper level most folks at Summit Manor use this elevator. It is a game changer. If the elevator is not in operation by our next visit we'll look elsewhere. I was told by someone at the Quality Inn that they were wanting Summit Manor to share in the cost of repair, since so many Summit Manor users share the use of the elevator. The incline of the walk up to the Summit Manor is challenging which means driving becomes more necessary. Which means paying to park in Downtown Gatlinburg and takes away from the convenience of Summit Manor. This broken elevator is not mentioned in any of the information about the property. Other than that the stay was great!
Michael G.
Séjour de 6 nuits en septembre 2025