Hôtel près de Gilbert Nature Trail, Kasauli, Kasauli

« Very arrogant receptionist and did not provide proper amenities as well. Poor cleaning and there were dead cockroaches in the room. »

« Amazing place for a getaway. Great and friendly staff, beautiful property and great rooms with view. Will definitely go back there. »

« It is a good place to stay with all good facilities and staff is also very helpful and polite. »

« It was a great stay »

« Amazing »

« Terrible hospitality. A girl from reception rang up to come to reception to clear dinner bill. She knew very well we are staying another night at Resort. She still wanted me to clear last night dinner bill immediately. Resort has my 40 lakh car standing in your parking. There is no way I can runaway without paying bill. Height of rediculousness. Very petty behaviour. Front staff lack basic guest sensitivity. I had two reservations back to back .... reception knows that very well. Have asked to...

« The views from our duplex were great and the room itself was fairly cozy for our family of 4 adults and 2 kids. However, the staff behaved unprofessionally from the get go. For instance, once we got there, the person at the reception tells me I have a booking with code EP3 and asked me to explain what it was. I was a little flustered and mentioned how I just booked through Expedia and shouldn't they know the internal codes. He somehow makes it sound like I made some error and need to explain...

« Very very steep & long driveway — served our food order to someone else in front of us & when confronted they chose not to charge us — awful experience Lot of construction going on in the living quarters area. My 85 year old mother was with me — too many up & down stairs — only way to access the rooms. Not convent for us. »

« Very nice property, highly recommend to others.. peaceful location and helpful staff.. »

« Very friendly, excellent complimentary breakfast, very clean, fast service, very hot water in the shower, beautiful view of the mountainside, spacious room! Will absolutely recommend to anyone looking for a comfortable stay! »

« good »

« Clean nd good food »

« great place in a serene and calm location away from the hustle-bustle, nice view, very helpful host, very convenient. Would be visiting soon again. »

« Excellent hospitality!! Staff was very friendly and generous especially Maneesh. Breakfast buffet was nice »

« Rooms was not clean, no water in toilet, overall bad experience »

« Property was definitely not worth the price, for the price they charge there are definitely other better places in the area. »