Hotel Grain Valley

« There was a cockroach in the wall of our room. While the staff were setting up the extra bed, the cockroach crawled back into the wall, and no one acknowledged it or apologized. I had originally booked a double queen room, but instead of moving us to the correct room or relocating us, an extra bed was brought in from the hallway where it was stored with other items and squeezed into the room. We waited a very long time for the bed to be set up.The maintenance staff who handled the bed were kind...

« Endroit pratique pour une partie de baseball »

« yes »

« Quiet hotel »

« Very limited selection of breakfast items and minimal seating available. »

« stayed two nights »

« There was a large sticky spot in the carpet and a leak in the ceiling in the shower. I reported the problems and they said maintenance would look into it. With 2 issues in the room, I was disappointed they didn’t move us to a different room or at least comp the room. »

« L’hôtel est à une distance de marche du Arrowhead et Kaufman center donc pratique pour les games mais loin de tout autrement. Les chambres sont propres mais les lits étaient désuets donc inconfortables. Le personnel était courtois mais personne n’est venu faire la chambre durant nos 3 nuits de séjour malgré l’enseigne à notre porte requérant un ménage. Le déjeuner était très varié. »

« Le casino était difficile à vaincre »

« The room was nice and spacious. It was pretty clean, but my comforter definitely had cigarette burns in it even though it’s a smoke free hotel. The common areas were clean and the staff was helpful! »

« The front door wasn’t working…wasn’t as clean and welcoming as expected. I will not stay there again. »

« Very clean comfy room and great location. The area is safe and lots of shopping and dining options nearby. Staff were friendly and attentive. They even got me checked in a little early. Thanks! I’ll be coming back next time I’m in town. »

« Great stay! The staff at the front desk was very welcoming, helpful and accommodating. Upon arrival, our sink didn’t drain, but we told the front desk and they got right on it. We did find lots of hair stuck to the walls of the shower, that was not ours. We told the front desk at checkout and they took notes. We were only there for one night, so hopefully they’ll get it t cleaned up before the next guests arrive. On a brighter note…the breakfast was AMAZING with many options to choose...

« Clean room and close parking »

« We reserved a king room, was given a queen. The room smelled of stale cigarettes permeated our clothes, and we had no lock on our door. Not a very pleasurable experience. »