2/10 – Ungenügend
Robert W.
16. Aug. 2025
Disappointed
1st 2 days were wonderful! Very easy checkin. The 3rd day we had no hot water at the kitchen sink. We repotrted it & it was fixed within 3 hrs!But that's when problems began. We had smoke alarms going off all through the house during the night . I contacted host & got that problem remedied finaly. On 4th day no hot water on 3rd floor. We reported and no one came until the next day only to be told they could not fix it until next day. Well we got hot water for 1 shower and it went out again. I reported it again and was told those things just happen and we never had hot water again on 3rd level. So with all the problems and having to wait on service men, missing vacation time I can easily say it was the worst vaction we have ever had! What made it worse was the company overseeing our vacation rental told us that these things just happen. No true apology at all! They also quit responding to calls/texts etc & everyone on third level simply had no hot water... Beautiful home but very poor management of it!
Robert W.
Aufenthalt von 7 Nächten im Juni 2025