4/10 Médiocre
Luis S.
23 juil. 2025
Les points faibles : Propreté
Great size for 2 families of 4 (total of 4 adults and 4 teens). Location was excellent, about 5min walk to the beach.Bender (property management) was super responsive to all of our concerns.The 2 star rating is a reflection of the property conditions. Right away when we walked in we could tell the house could use some basic maintenance and cleaning. Some issues we saw with the house:1. Oven made a "beeping" sound from the minute we walked in and through out the night. Eventually on the 5th night we woke up to the smoke detectors going off. The oven randomly went into cleaning cycle and smoke from the oven set the alarms off. Bender did send a technician the next day but they could not fix the oven; we went 3 extra days without the ability to cook.2. While the smoke was inside the house, we tried to open two windows and the safety latch did not work; the windows slammed down right away (safety hazard).3. Toilet paper holder in one of the bathrooms fell off the wall on the first day. Bender send someone to fix it but the fix did not work and the holder came off the wall immediately after the person left.4. House has 3 fans on the porch; none of them worked. All fan blades were missing in one of the fans.5. Bed sheets had stained on them.Overall the house had enough issues and the collection of those issues made our stay not ideal.Bender did reimburse us some amount to cover the inconvenience.
Luis S.
Séjour de 7 nuits en juillet 2025
