Hotel Gum Spring

« Great staff. Very clean. Breakfast was as good as you are going to find at a chain hotel. Only issue was one of the elevators was broken. Definitely will stay here again. »

« This place is well-maintained for how old it is, and it was fun to stay in such a historic building. Surface cleaning is spotless, but a deeper clean is not really great (e.g., ceiling fans). Our room did not have a TV so we had to watch in the living room. We had to share a bathroom. Kind of frustrating for a room with kids, but it was on the booking. Just didn’t catch it somehow. The pillows could use a regular update. The breakfast was better than a traditional continental breakfast, but not...

« All good »

« Séjour pour le travail, aucun commentaire négatif l'hôtel a répondu à mes attentes, les photos sur le site étaient vrai, tel que vue ! »

« Great service, very nice room! »

« No ice »

« Very nice »

« Softer pillows please. Everything else was great. »

« The staff were very welcoming and friendly upon arrival. They assisted with an early check-in and provided information about the many activities and areas to visit. The room was extremely clean and well maintained! The housekeeping staff were very kind and helpful as well! Loved our stay here and will definitely return! »

« Bel emplacement très tranquille et sécuritaire »

« Nous y sommes restes pour une étape... Hors l'ensemble des activités proposées valent le coup pour y rester au moins 2 nuits (lac avec activités nautiques a proximité, chevaux, mini-golf, golf, balades, etc). »

« Our stay at the Hilton Garden Inn Richmond had some true highlights, starting with a perfect, convenient location that made getting around effortless. The customer service was genuinely warm and attentive, and that made a real difference throughout our visit. That said, the property itself feels a bit older and could use some upkeep. In our room, we experienced a few maintenance issues that affected comfort: the tub would back up during showers, the sink had a noticeable leak, and some basic...

« The room was fairly clean. The desk staff tried to help but we had a party of 4 & the hotel had no sheets or blankets for the 2 individuals using the pullout couch. I asked the front desk twice & they had no blankets available either night. Since then I’ve messaged the property manager twice and corporate once; it’s been over a week & no response. We had to buy our on blankets to stay at a hotel; seems like this should have been a basic amenity for the number of guests we booked for the stay. »

« Nous sommes restés juste une nuit d'étape. Nous avons apprécié notre nuit. La chambre était propre et spacieuse ainsi que la salle de bains. La literie est très bonne. La personne qui nous a accueilli lors du check-inn était très agréable. Le petit déjeuner était correct. »

« Location is amazing and the cabin is huge! »

« Déjeuner excellent! Grande chambre ! »

« I could hear the toilet flushing and the shower going from the room upstairs and the hallway smelled like sewage »