Hôtel près de Harry S. Truman Library and Museum, Kansas City, Kansas City

« Very nice welcoming and breakfast were really good. The manager was extremely nice with us. A PLUS PLUS ! »

« Staff was great and we loved the room. We will be coming back to stay again. »

« My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. »

« L’hôtel est à une distance de marche du Arrowhead et Kaufman center donc pratique pour les games mais loin de tout autrement. Les chambres sont propres mais les lits étaient désuets donc inconfortables. Le personnel était courtois mais personne n’est venu faire la chambre durant nos 3 nuits de séjour malgré l’enseigne à notre porte requérant un ménage. Le déjeuner était très varié. »

« Le casino était difficile à vaincre »

« Endroit pratique pour une partie de baseball »

« Nice and clean, pleasant staff and comfortable beds, but poor ventilation in the room. »

« C'est délabré, vétuste »

« My only complaint was with Expedia. Paid for a king room, but when we checked in the desk said they only had queen rooms. Was told we would receive a refund as the room was slightly less, but never did. »

« The hotel was located in an industrial area. It is older. The staff was pleasant. The room worked for sleeping sort of. The bed was uncomfortable and the pillows were poor. The hot water pressure coming out of the bathroom sink was low and the water never got hot. The shower worked. The breakfast was great! »

« Great clean property and spacious room »

« It was all pretty good. »

« It was great. »

« Il y a eu erreur d endroit nous sommes en Caroline du nord et il y a eu une erreur sur l endroit on nous a envoyé à Kansas city »

« Booked on expedia, double booked our room I had booked, TV didn't work, free breakfast is essentially false advirtisement, water pressure was awful, no coffee in the room. »

« My stay was excellent! Ms. Jodei checked me in and was OUTSTANDING! She was so nice and efficient, I have no complaints at all! »

« Nous sommes restées que 30 minutes, le temps d'essayer de trouver une solution aux centaines de mouches dans la chambre et de demander un remboursement total. L'hôtel n'était pas un endroit sécuritaire pour 2 femmes début trentaine, dans un secteur plus défavorisé de kansas city (independence). Le personnel de l'hôtel l'a bien compris et n'a eu aucun problème à nous rembourser la totalité des frais. »

« Stuff we’re super friendly and very helpful. Honest review, the facility needed updated badly. My issue is that the hotel one is not cheap and two paying money and having a terrible experience is not good for business. The first room we in had absolutely no hot water. Took almost an hour for us to give the “hot water heater” time to upgrade those. The toilet also leaked when flushed. The we got moved another room where the window seal was damaged and still no hot water. It was too late to go do...