Städtereisen Helden

Great location near the central station.

One night stay business trip, good space to work in the lobby - rooms are what you except from citizen M - great for business trip solo traveling.

Bei dem Preisverhältnis erwarte ich mindestens Bettwäsche die nach frisch gewaschen riecht. Handtücher haben gemieft und waren "feuchttrocken".

We stayed at this hotel for 6 nights and left with a lot of positive impressions. The location is top-notch for exploring the city, and the staff is extremely friendly. Our room was spotlessly clean, well-equipped, and kept in great shape by housekeeping. A standout feature is ordering extra amenities (towels, dental kits, room heaters) online via the NH website directly to your room. Room service is also available, and the bed was very comfortable. The hotel offers great perks: clean lobby restrooms, a small gym, umbrella rentals, and a corner in the lobby for snacks and drinks. You also get a glass bottle to refill at free Brita water dispensers on the floors. The breakfast spread is good, featuring breads, pastries, salads, teas, coffee syrups, and a live omelet station. However, breakfast logistics need work. Almost every morning there was a shortage of coffee cups, mugs, and plates. One of two coffee machines was broken nearly the entire stay, causing long waits even on weekdays. Adding hot porridge or smoked salmon would also be a nice touch. Lastly, bring earplugs, as loud, intoxicated groups outside can get noisy at night. Despite these minor issues, it was a great stay, and I would definitely come back!