Hotel Helena

« First let me say that the staff is amazing, very responsive and helpful. The place is absolutely beautiful and peaceful. Although the condos are well equipped and modern, we did notice some wear and tear on the furniture. This was my second visit here and I would definitely stay again! »

« Very great hospitality! Loved staying here »

« Spacious and clean room. We had 2 queens and pullout couch which worked great for our family. »

« Everything was so clean and it smells so wonderful when you walk through the door. The breakfast was outstanding as well, very well maintained in delicious food. »

« it was an overall good stay »

« Très propre »

« Bien situé pour visiter Biltmore, le plus les restaurants à proximité accessible à pied. »

« A beautiful property with a wonderful kitchen in the room. The breakfast was the best we've had at any hotel! »

« No »

« Place was in horrible condition full of bugs and all around dirty, broken amenities, broken door lock, »

« The room was clean and staff was very friendly and accommodating. The only complaints I have is the a/c wasn’t very cool in our room, we didn’t have any hand soap, just lotion (I packed some though), and the beds were not very comfortable. The pillows were shapeless and way too soft, and the bed was maybe a little too firm. Just not comfy for us. »

« Pas utilisés. »

« We went with a group- 2 people checked out and went elsewhere but the manager told us no refunds so some of us stayed. My personal room had a toilet that didn’t flush and when it did drain it bubbles up in the tub- toilet water in the tub!!! My tv also didn’t work. Another person in our group had no air conditioning and another had plumbing issues in their room as well. Another in our group had a terrible smell in the room and a mom with 4 kids next door who left the kids mid night and kids were...

« Clean, welcoming hotel with spacious rooms! Perfect for a quick overnight for our family of 5 plus dog. »

« Parking was easy and secure »

« The property is newer and the facilities met our needs. I had no complaints & would stay again. »

« Breakfast was good »

« Parking was good.. rooms were a little dated. We had issues with our TV remote and they tried a few others but they wouldn’t work so we weren’t able to watch any TV. »