Hôtel près de Heritage Carousel of Des Moines, Des Moines, Des Moines

« Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not...

« Clean room. Really nice showers »

« Beautiful place. One of the most spacious places we've ever been My kids were so happy about how spacious the suite was. Staff members were very friendly »

« A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. »

« The blower for the A/C was very loud and rattled every time it turned on. The bathroom door was very creaky. Other than that everything was great! »

« Hôtel situé à 15 minutes à pied de l'endroit du spectacle, la chambre très confortable, »

« Excellent place to stay in downtown Des Moines. So close to many things. Offers free shuttle service to anywhere within a 2 mile radius. Really nice restaurant and bar on site. »

« It was clean, but the room need a good update, all is old and dark. It is very good location, good breakfast and staff are nice. »

« Propre calme chambre spacieuse »

« Too hot in the room, no HVAC control »

« Une adresse à ne pas manquer !!! Une ambiance très particulière et enchanteresse. Une chambre incroyable. Un hammam, un sauna et un jacuzzi topisime ! Un parking pas cher juste en face et à deux pas du quartier des restaurants. A faire absolument si vous passez à Des Moines. »

« Staff was very friendly and hotel was beautiful! »

« Tout était parfait! »

« Très bon hôtel mais beaucoup trop bruyant. La chambre donnait sur un système d'aération très bruyant qui ne s'arrêtait jamais. »

« Perfect »

« Super Nice place the staff were nice totally loved this place »

« The staff seems overworked and stressed. »

« This hotel was very clean. The initial staff at check-in was very polite. The staff changed at 11 PM was very rude. Breakfast didn’t start till 7 AM and most of the guest staying with us had to be leaving at that time. Nice place to say but rude late shift staff. Not staying here again. »

« Super hôtel ! »

« Rooms, pool, hot tub, breakfast & staff were all great. »