Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was somewhat unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The original listing had been posted as having a hot tub. There had to have been an issue with either VRBO or the original post, because we specifically were filtering for hot tubs and found the property this way. Overall, the property management company posts to VRBO only as advertisement and VRBO charges a huge additional fee. As a result, there is no customer service or recourse through VRBO. The third party agent was a kind lady who was trying her best, but clearly the overall system is set up horribly. Property is very dated, little in the way of amenities, poor noise isolation, no provided toiletries, and number of beds is lower than advertised. The VRBO listing overall just has inconsistencies with the real listing as well and the system is poorly implemented. There was also a shooting around 5 minutes from the property during our stay, so safety is suspect as well.