I was very hesitant to write this review, but we had an extremely frightening experience that we wouldn’t wish on anyone. At a glance, the unit appeared clean and organized, but due to Covid-19 we decided to rewash all linens in both bedrooms as an extra precaution. Upon removing the pillow cases we noticed black mold on each pillow and the bed sheets were dirty and stained. The bathroom in the master bedroom needs MAJOR work. The door frame molding is literally deteriorating and some type of residue is sweating down the door and the lighting was incredibly dark and creepy. The second bedroom is incredibly dark and outdated and the bathrooms are small. Overall this unit needs some renovating, a good deep cleaning and some things need replacing. If these would have been our only complaints, my family and I would have considered staying for the entirety of our vacation which was well over a week, but sadly we had to exit the unit 3 days into our stay due to terrifying and unexplainable events.
On day one weird things began to happen. The first incident was when the door to the second bedroom slammed shut with full force on its own. That same night in the same room, the light turned on by itself. The next incident was when the volume to our music suddenly turned all the way up on its own. Several incidents continued to happen and we’d just brush them off. However, on the second night at around 2AM we were shocked and terrified when we discovered that there were fresh drops of blood in the master bedroom bathroom floor. My husband had woken up to use the restroom and saw the drops of blood on the floor and quickly woke me up to ask if I had had an incident. At first we inspected ourselves and made sure that none of us had any cuts, nosebleeds or anything, but none of us had anything. I immediately got a hold of Bree and she advised us to call the police. Three police officers arrived and they too could not give us any answers - they were just as confused as we were and stated that they had never seen anything like this before. Needless to say, we all agreed that we didn’t feel safe and needed to get out of there ASAP. I will say, Bree was understanding of our concerns and was able to work with us and refund us the remainder of our stay which I found to be fair. It was a complete inconvenience to have to look for a new resort super last minute, but by the grace of God we were able to find a stunning oceanfront unit over at Papakea.