Auberges à Île de Wuzhizhou

« There was issue with aircon in our room, but our butler Robert assisted us and resolved the issue promptly. The hotel is very close to the aqua park and aquarium, very good location »

« This was one of the worst hotel experiences I’ve ever had and completely unworthy of the Westin name or a so-called 5-star rating. The hotel is extremely dirty. After sleeping just one night, my entire arm and back were covered in red, swollen bite marks. This was not a minor irritation — it was obvious and alarming. Cleanliness is the most basic expectation, and this hotel failed badly. Instead of taking responsibility, the hotel tried to blame me, suggesting the bites were caused by eating...

« Family of four stayed in hotel for 11 days - we had great time. Very nice hotel -staff very helpful, convenient location in haitang sanya, rooms and facilities are very clean and comfortable, with big family rooms. My butler Bobby has been great help to us, patient and experienced. Kids club is great for family, staff well trained and great to kids. There are lots kids pools with staff looking after customers all the time, Alan has been very helpful when we were playing near the kids pool....

« C’est un endroit pour les amoureux de la plage et de la détente. Malheureusement les plages sont sales et pleines de plastiques partout; Les hôtels de front de mer ne donnent aucune consignes au personnel de plage qui s’en moque royalement. J’ai vu une seule poubelle sur la plage sur 3 Kms de littoral; Un scandale. J’ai moi même ramassé des détritus de toutes sortes. l’environnement n’est vraiment pas le souci des Chinois; Touristes ou exploitants . Navrant et décevant. »

« Cada vez que voy a la cadena de hoteles Raffles la atención es exquisita lamentablemente en este hotel nadie hablaba inglés las pocas personas que lo hablaban no se les entendía no había comida internacional solamente había comida asiática. »