Hotel Île de Wuzhizhou

« There was issue with aircon in our room, but our butler Robert assisted us and resolved the issue promptly. The hotel is very close to the aqua park and aquarium, very good location »

« Cada vez que voy a la cadena de hoteles Raffles la atención es exquisita lamentablemente en este hotel nadie hablaba inglés las pocas personas que lo hablaban no se les entendía no había comida internacional solamente había comida asiática. »

« Ce que j’ai aimé : les piscines, la propreté, la disponibilité des personnels. Pas de commentaire négatif hormis que j’ai appris en milieu de séjour que je pouvais bénéficier du club Millésime de l’établissement. Cela m’aurait évité un petit déjeuner musclé avec les 600 personnes arrivées pour un meeting. La responsable de l’établissement s’est bien excusé pour l’oubli. »

« Family of four stayed in hotel for 11 days - we had great time. Very nice hotel -staff very helpful, convenient location in haitang sanya, rooms and facilities are very clean and comfortable, with big family rooms. My butler Bobby has been great help to us, patient and experienced. Kids club is great for family, staff well trained and great to kids. There are lots kids pools with staff looking after customers all the time, Alan has been very helpful when we were playing near the kids pool....

« Meravigliosa accoglienza e staff che parla e comprende l’inglese. Location e Colazione meravigliosa. Tutto perfetto. Bellissima esperienza »

« 硬件设施，服务品质都很好！ »

« This was one of the worst hotel experiences I’ve ever had and completely unworthy of the Westin name or a so-called 5-star rating. The hotel is extremely dirty. After sleeping just one night, my entire arm and back were covered in red, swollen bite marks. This was not a minor irritation — it was obvious and alarming. Cleanliness is the most basic expectation, and this hotel failed badly. Instead of taking responsibility, the hotel tried to blame me, suggesting the bites were caused by eating...

« BONJOUR J AVAIS RESERVE AVEC VUE MER ET PAYE A LA RESERVATION . IL A FALLU RE PAYER 50 EUROS PAR NUIT DE PLUS ALORS QUE TOUT AVAIT ETE CLAIR A LA RESERVATION . POURQUOI ? CDLT »

« Fantastique »

« Yes we had a very nice full ocean view breakfast was fresh and lots to choose from »