Chambre non-fumeurs, grand lit

Avis sur M53 Motel

2 out of 5
M53 Motel
558 S Cedar St, Imlay City, MI

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 10 avis sur 55." "
Note des voyageurs de 8 (Bien), d’après 10 avis sur 55." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 55." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 55." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 55." "

6,4/10

Propreté

6,2/10

Personnel et service

4,0/10

Équipements

5,2/10

Infrastructures et conditions de l’hébergement

2,0/10

Écoresponsabilité

Avis

8/10 Bien

Julie

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Older property, but for the price not bad.
Séjour de 5 nuits en février 2022
Réponse de Patel le 13 mars 2022
Hello Julie, Thank you so much for taking time & posting your review. We are glad to hear you liked your stay. We look forward to serve you again in near future. Hav a wonderful day.

2/10 Horrible

Jacky

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I couldn't get into my room and they had two rooms with single beds.
Séjour de 3 nuits en août 2021
Réponse de Patel le 13 mars 2022
I am sorry to hear about the trouble during your stay. Hope we will get another chance to meet your expectations.

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en mai 2021
Réponse de Patel le 13 mars 2022
Thank you. We look forward to serve you again.

6/10 Satisfaisant

Carson

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Usually i have a decent stay at this place, unfortunately this time the shower leaked into the main room next to onenof the 2 beds on a carpet floor, the bathroom door refused to close, and the lamps were missing lighbulbs...
Séjour de 3 nuits en janvier 2021
Réponse de Patel le 13 mars 2022
Sorry to hear about the trouble you had with your stay. We have corrected the issues and look forward to serve you again. Thnaks.

10/10 Excellent

Carson

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice family runs it, staff goes the extra mile
Séjour de 1 nuit en janvier 2021
Réponse de Patel le 13 mars 2022
Thank you so much for your kind words. We look forward to meet & serve you again.

10/10 Excellent

Christine

Les points forts : Propreté et personnel et service
Rest here
A great place to rest! It says so on the sign. Just a little hotel in the middle of nowhere.
Séjour de 1 nuit en septembre 2020
Réponse de Deepak Patel le 8 sept. 2020
Hello Christine, Thank you for your review and for choosing our motel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our motel.

2/10 Horrible

Shannon, Petoskey

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was a large trash can on the counter and a hole in the ceiling. Duct tape around the ac unit and a chuck of wood missing by the deadbolt. We didn't even stay an hour and there was no refund or room change offered. I would never stay there
Séjour de 2 nuits en juillet 2020
Réponse de DP le 22 juil. 2020
So sorry to hear the trouble you had during the stay. I was told there was a water leak from the roof previous day due to heavy rain. I am looking in to the matter why that room was still rented to you. I will get back to you. Thanks.

6/10 Satisfaisant

Mary

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
No problems
A clean, no frills room that was comfortable and quiet. One level, park in front of your room. For the price, and just needing to sleep, I would definitely stay here again.
Séjour de 1 nuit en mai 2020
Réponse de Deepak le 22 mai 2020
Hello Mary, I am glad to hear you enjoyed your stay. Thank you for staying with us & look forward to serving you again soon.

2/10 Horrible

Sung, Chicago. Il

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bad clanering employer unhappy service is terrible!! Everything nothing
Séjour de 1 nuit en mars 2020
Réponse de Deepak le 17 mars 2020
So sorry to hear about your experience. We are looking into who was assigned to clean your room & will take all measures to train & improve employee. Thanks.

4/10 Médiocre

Disappointed

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The office smelled of HEAVY curry, the room was none smoking but cigarette burns on the floor and it smelled of cigarette smoke. The blanket on each of the bed had a hole in it. We wanted to hang up some clothes but NO place to hang them. The bathtub water drained VERY slowly to the point we could have taken a bath after the shower. A positive is the heat, small fridge and the TV worked.
Séjour de 1 nuit en février 2020
Réponse de D Patel le 4 févr. 2020
Thank you for providing valuable feedback. We will try our best to rectify the issue. Thanks.

6/10 Satisfaisant

Tim, Warren, MI

Voyage d’affaires
Les points forts : Propreté et personnel et service
The place was clean enough, but it's an old roadside motel. I was staying alone, so I went for the cheapest option. I would stay again , if I needed to.
Séjour de 1 nuit en janvier 2020
Réponse de Deepak le 6 janv. 2020
Hello Tim, I thank you for staying with us. We strive to give best staying experience to our guest at a very reasonable price. We look forward to seeing you again soon.

6/10 Satisfaisant

Voyageur vérifié

The room was old and outdated.The parking lot was very icy
Séjour de 1 nuit en décembre 2019
Réponse de Deepak le 6 janv. 2020
Hello, We were glad to host you at our motel. Sorry to hear about the icy parking lot due to inclement weather condition. We look forward to seeing you again.

4/10 Médiocre

Jeff

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay somewhere else!
I arrived to check in and was told that the person who had to check me in was not there. I was told in broken English to “go sit in car for half hour...” instead I went to eat and came back. Manager checked me in still very poor English. Room was dirty whole unit was not kept up. I’d rather sleep in a tent than go here again.
Séjour de 1 nuit en août 2019
Réponse de DP le 23 sept. 2019
Hello Jeff, Let me first apologize for the inconvenience caused by my front desk by delaying your check-in process. I will personally investigate the cause & take appropriate action. I will also talk to our maid services to make sure they exceed standards set up in front of them. Thanks.

6/10 Satisfaisant

Mona, Michigan

Les points forts : Propreté
Les points faibles : Confort de la chambre
Probably won’t be back!
Well to be honest rooms were clean but outdated! There were a lot of people staying there that we had the impression they lived there and always coming and going!
Séjour de 2 nuits en juin 2019
Réponse de DP le 25 juin 2019
Hello - I am glad to hear you liked the cleanliness of our rooms but regret to hear you won't consider to come back. I would like to hear your suggestion to make your future stay more memorable. Thank you & hope to serve you again.

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en mai 2019
Réponse de DP le 24 mai 2019
Thank you for taking time to post your review. We look forward to serving you again soon.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
Nice quiet and cozy
Séjour de 2 nuits en avril 2019
Réponse de DP le 9 avr. 2019
Hello Anthony, Thank you for posting your review. We value your input & look forward to serving you again in near future. Thank you.

10/10 Excellent

anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great place vary enjoying
Séjour de 2 nuits en avril 2019
Réponse de DP le 9 avr. 2019
It was our pleasure to serve you. Thank you.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Needs help
It's a motel so you get what you paid for. The rooms are old and need to be updated.
Séjour de 1 nuit en octobre 2018
Réponse de DP le 16 oct. 2018
Hello Guest, Thank you for taking time to post your review. The customer feedback really provide us an insight of what needs to be improved & I am interested in knowing your view. Thank you again & hope to see you again soon. Thanks.

2/10 Horrible

MKC, RI

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
No hot water in shower. Tap at sink barely warm. Facilities are old and in need of update. Bed was acceptable.
Séjour de 1 nuit en septembre 2018
Réponse de DP le 11 sept. 2018
Hello, I am sorry to hear you had no hot water during your stay. Did you inform the issue to the front desk? I will look in to the matter & make sure the situation gets corrected. Thank you for giving your feed back as it always helps us to serve you better.

8/10 Bien

Crystal

Noy bad for the price. Conveniently located
Séjour de 2 nuits en août 2018
Réponse de DP le 22 août 2018
Hello Crystal, We are glad to hear you liked our location and price. We look forward to serving you again when you return to our neighborhood. Thank you.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2018
Réponse de DP le 19 août 2018
Thank you very much. We appreciate posting a review & look forward to serving you again. Have a nice day.

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
Arrival first night 11.20 pm no answer door got another hotel. Returned for second night was greeted threw locked door saying no go away. After showing guy phone threw window had reservation did open door got a key
Séjour de 2 nuits en juin 2018

4/10 Médiocre

Brenda

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bathroom had used soap in corner of tube and a used towel hanging up on shower rod. Beds cover weren't very clean...Guess they didn't have a house keeper...
Séjour de 1 nuit en juin 2018
Réponse de DP le 23 juin 2018
Hello Brenda, Sorry to hear about the trouble you had during your stay. Yes, we have a new cleaning staff & I have discussed your review with them as well taken action to make sure this does not happen again. I really appreciate your feedback. Thank you.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My bad, I will never go for the cheapest hotel ever, dirty bedding and smell of cigarettes from the next room over which I could hear everything that was going on with that couple , lesson learned lol
Séjour de 1 nuit en avril 2018

2/10 Horrible

Deborah, Wisconsin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't stay here
I booked thru Expedia without knowing anything about this hotel. When we arrived the clerk wanted an additional $10.00 after I had pre-paid for the room. The room smelled so bad like urine. We could not stay in it. People were drinking beer outside their room. Families were living there and the children's toys were laying in front of the hotel room doors.
Séjour de 1 nuit en septembre 2017
Réponse de DP le 9 oct. 2017
Hello Deborah, I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

6/10 Satisfaisant

kim

Les points faibles : Personnel et service
A little noisy
Séjour de 1 nuit en mai 2017

6/10 Satisfaisant

Steven

Les points faibles : Infrastructures et conditions de l’hébergement
Did not have a record of my reservation credit card swiper did not work--had to pay cash & barely had enough

2/10 Horrible

Cheryl

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never again
Do not recommend this place. Dirty smells needs major remodel.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Get what you pay for
Room was clean but reeked of stale smoke. Furniture broken and extension cords throughout the room. Heat worked, housekeeper was friendly, and the place was cheap. But we didn't go back even though we paid for a 2nd night.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
This is a mom and pop hotel. No frills.. but ok
Owners upgraded so our kids would have more room.. that was nice. The room had a slight smokey smell. Perhaps they need to put in a air freshener system. The room was clean.. but a coat of fresh paint would brightened it up. Beds were comfy.

8/10 Bien

Beth, Ste Agathe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
busineds travel
overall this stay was enjoyable

6/10 Satisfaisant

Voyageur vérifié

4/10 Médiocre

Karen h.

Les points faibles : Confort de la chambre
family trip
this hotel is OLD. A few things were painted but the place needs new furniture and complete overhaul.

2/10 Horrible

richard, Coal City, Illinois

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AVOID This Property in Imlay City, Michigan
The Hotel knew noting of my Conformation, when provided they challenged it. Many phone calls in some other language (very inconsiderate) Got Room but had to send several emails of conformation. Being our second stay we knew this was a 2 Star Motel at best. First Night was uneventful. However we were to discover that there was a plugged sink, torn sheets and blanket. No heat in bathroom (electric in Sleeping area but shower was on outside wall) Notified manager of drain and torn bedding. Stated it would be resolved. Over Christmas room was serviced only twice. The Drain was never fixed, but a bowl was placed under the vanity. Asked Manager to change rooms and he shrugged his shoulders and left. Stayed 6 nights (Pre-Paid) and loathed every moment. It was not a very Merry Christmas stay. BEWARE of this Property! it is poorly maintained and they do not know what customer service is. It seemed to be used for the "4-Hour Nap" instead of overnight accommodations. I rank this ZERO Stars and will not return. There are two other hotels in town that provide 2 and 3 star accommodations and the cost difference is worth it.

4/10 Médiocre

Vlad, Chicago

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bad first impression but room was OK
Not very good

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely not a 2 star motel
We stayed for a baseball tournament and this was the last hotel with vacancies. We had a towel duck taped over the window as a curtain. It was dirty and the people that run the building speak very little English.

4/10 Médiocre

M Nayler, Winnipeg

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed
I was surprised when I arrived at my room, to find building materials and an old bed leaning against the window. It was a no smoking room but the pillow case and blankets has burn marks in them. The Kleenex box in the bathroom was empty. Th WiFi would not work in my room, but it would work if I went outside - not ideal since it was raining. The room was plain but clean. I would not consider staying here again.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Worst Motel EVER!
The staff was hard to understand but pleasant. The room was neat, three beds were cool, but there were stains all over the carpet and the couch. Then I pulled back the covers on the bed to find the sheets were stained and had holes in them. I had to get a blanket to sleep on, then I left the next day, I couldn't do another night.

8/10 Bien

Aaron, MI

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Decent overall
Dealing with the staff was a little bit of a pain. It was hard to understand what he said and took an extra minute because of it, but over all the service was good, and the beds were comfy.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Anonymous

Les points faibles : Personnel et service
Business Trip
The rooms are kept very clean. Nothing to special about this place to tell. Have stayed here several times for business trips at this time of year. It is located near many places such as a mall, gas stations, and resturants. It is also not far from the highway, so easy on and easy off.

4/10 Médiocre

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Get what you pay for....
Clean although run-down. Neccessities like shower & A/C worked, & bed was comfy. You will need to know a second language though to converse with the proprietors.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
1 star motel
they were nice of us to check in early but the bathroom was gross. clean but all is very old. should have paid the extra 20.00 to stay at days inn or super 8. rating should be a 1 star definitely. i was embarrassed to say where i was staying.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
M53 Motel, Imlay City, MI
The price was right in this ecomony, but you get what you pay for. Bath room tub and shower curtain was stained giving the appearance of being dirty. Heat was not adjustable. Plug in's for electrical appliances not handy. No table in room for eating if you chose to do so. On a positive note bed was comfortable and clean.

8/10 Bien

Michael, Dearborn MI

Les points forts : Propreté, personnel et service, confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Convenient location and Inexpensive
This is a simple motel about a mile from the freeway, halfway between Flint and Port Huron. Clean, comfortable, and inexpensive. It is very near Lucky Steakhouse, a five star restaurant. I saved on the room and treated myself to a fabulous baby back rib / prime rib combo dinner.

2/10 Horrible

gunmaker

Les points faibles : Propreté et personnel et service
Old and tired
The motel was old, tired and in need of maintenance. I guess the room was clean but permanently stained countertops and flooring and paint peeling from the walls made it hard to tell. The Middle East couple running it had some trouble with the English language but we were more or less able to communicate. I'm accustomed to traveling in remote areas of the world so probably wasn't as turned off by the run down condition as most. It was an inexpensive roof over my head, though next time I will probably look elsewhere.