10/10 Excellent
IRENE
Voyage en groupe, Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
5 of us stayed here for 5 nights and we absolutely enjoyed our time here!
First of all, we would like to give a big thanks to all of the service staff. They have been nothing but great! Most of them speak simple english and even when they did not understand, they had a translator phone to communicate with us. There was this one time we had to contact our car rental company to request for extension. Instead of lending us the phone, the service staff actually went the extra mile and helped us in translating our query to the car rental company! We were so thankful for him and I regret not asking for his name.
As for the villa itself, it was great! Nicely decorated and clean. We went during Spring so the temperature did drop to about 2-5 degrees in the morning/night. But the villa was comfortable as the A/C has both cooling and warmth function. Everything was well provided, from toiletries, towels, robes to cutleries, pans, microwave, bbq related stuff etc. There is no washing machine though, so we had to drive out to the laundromat (about 10mins away?). And the most important part, it has the perfect unblocked view of Mt Fuji!
Location was ok, if you are not driving, it is about 10-15mins walk to the nearest 7-11 / restaurant. It is best to drive in Fuji in my opinion.
We will definitely come back again and would highly recommend to those who are still deciding on this place.. JUST BOOK IT!