2/10 – Ungenügend
casey e.
10. Okt. 2025
I brought my pregnant wife here. Making the mistake of renting a room without A/C. I've been to Kauai a dozen or so times and even the cheapest of spots had it, so I didn't even think to check with a room this expensive. Unfortunately the room was over 80 on the top floor. I tried messaging the company to see if we could switch rooms or if anything else could be done. They responded with they could bring up more fans. There was already 8 fans in the room... Since the mistake was mine I decided to purchase a small-tower air conditioner and have it delivered. We didnt fasten, tape, screw, or otherwise modify the room. It wouldn't cool down the whole place but as long as we could have one room slightly cooler, my wife and I could at least sleep. On the 4th day of the trip I got a voicemail and a text message saying someone had photographed the small vent, it was against some rule (that isn't in the signed document), it has to be removed, security would be coming by, and we may be charged some fine and any additional electrical costs. Their office was closed, rather than waiting we left on day 4 and went to the Sheraton. They never tried to reconcile or reach out. STRESSFUL!

casey e.
Aufenthalt von 8 Nächten im Oktober 2025















