Sarykamyschsee

Zimmer sauber, nur der Zustand könnt besser sein. Duschen sind eine Katastrophe beim dem Wasserdruck und kleinen Duschkopf. Möbel abgenutzt, keine Sitzmöglichkeiten auf dem Balkon und Klimaanlage ist laut. Personal sehr nett, gute Fruhstücksauswahl wobei der Smoothie of the Day jeden Tag der selbe war. War jetzt locker schon 6 mal in dem Hotel und der Zustand wird leider von Mal zu mal schlechter. In der Lounge war es früher auch mal schöner, gemütliche Sitzmöglichkeiten, nette Cocktails und Dresscode wurde eingehalten. Potenzial im Hotel ist da, es muss nur wieder mal poliert werden, man sieht überall die Macken.

We stayed at this hotel as a couple for 6 nights and felt warmly welcomed from the very first moment. The friendly check-in and complimentary room upgrade made our stay feel special right away. The hotel has a perfect, very central location and is ideal for exploring the city. Our room was comfortable, very clean, and had everything we needed. Overall, the entire hotel was always well maintained and spotless. Breakfast was delicious every morning, with a great variety and something for everyone. What truly makes this hotel unforgettable is the staff. From the reception team to the managers, everyone was incredibly kind, helpful, and attentive. A special thank you to Mary, Kelly, and Kathie for their exceptional hospitality. I was especially grateful for the support after I injured my foot outside. The team immediately helped us and made the whole situation much easier. This level of kindness and genuine care is something we will never forget. Thank you again to the entire team for such a wonderful stay. We would happily return anytime and wholeheartedly recommend this hotel.