Hotel Lonavala

« Received one out of two rooms on time. Second room was delayed by 45-min and then found out the bathroom was not cleaned at all with urine smell permeating through the room. After booking experience was also not optimal. Received several messages from property manager asking for 50% upfront payment inspite of booking for payment at time of checking. Could not reach property at the number listed at the Expedia booking site or the one in the email from property manager for clarification....

« Ha »

« I think the positive reviews are paid ones. They converted an old bungalow into a hotel. It was right besides train crossing and every now and then you could hear the noise of trains. Some basic facilities like intercom was missing. Although the rooms were clean and tidy, the bedsheet was not so clean. A basic thing like shampoo and bodywash were not provided. Last but not the least, when i wanted to make a card payment, they did not have card swiping machine. Nothing great about the food. »

« Most of the time wifi was not getting connected also hot water issue »