Lobby

Bewertungen von Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
3610 Dawn Drive, Lumberton, NC

Bewertungen

8.0

Sehr gut

375 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
359 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
137 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
67 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
63 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.0/10

Sauberkeit

8.8/10

Personal & Service

7.4/10

Ausstattung

7.6/10

Zustand der Unterkunft

7.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing unique. Very disappointed in the breakfast choices. No eggs, sausage, fruit or yogurt. Only coffee, milk and water to drink. Prefer orange juice since i dont drink coffee. Need to do a much better deal with the menu.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A. Watson am 16. Mai 2024
Michael, thank you for taking the time to leave us a review. We appreciate your feedback and will be making sure a better variety of breakfast items are available on a daily basis. We hope to see you again soon to exceed your expectations.

6/10 – Okay

Janelle C

Aufenthalt von 1 Nacht im Mai 2024
Antwort von A. Watson am 13. Mai 2024
Janelle, thank you for taking the time to leave us a review. We value your feedback and look forward to seeing you again and exceeding your expectations.

2/10 – Ungenügend

Monique

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The one thing good about this property was Erica, the front desk clerk. We had to change rooms due to water damaged walls. The room should have been off market until it was fixed. The next room wasn’t any better. The tub was peeling, wall paper behind toilet was coming off, mini refrigerator didn’t keep cold. The furniture was falling apart and chipping. Please don’t waste your time by getting up for breakfast, it was horrible. After being out all day attending my aunts funeral, housekeeping did NOT clean our room or supply us with clean towels, take our trash out or change our sheets and we had to go to the front desk for more toilet paper & towels. It was very disappointing, as a Choice Privilege Reward member that this property is associated with the program. Property is very out dated.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Property Management am 7. Mai 2024
Monique, we appreciate you taking the time to share your experience with us even though your stay was unsatisfactory. Please accept our apologies for the inconveniences this may have caused you. We would like to report that we do have scheduled upcoming renovations. Our guests are most important to us and value all feedback. Be sure to visit us in the future so we can have another opportunity to exceed your expectations and enjoy all the upgrades.

8/10 – Gut

carlos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location
Aufenthalt von 2 Nächten im Mai 2024
Antwort von A. Watson am 7. Mai 2024
Carlos, thank you for taking the time to leave us a review. We value your feedback and appreciate your business. Hope to see you again soon.

2/10 – Ungenügend

Alejandra

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A. Watson am 7. Mai 2024
Alejandra, we are saddened to know that your stay didn't warrant a higher rating. Please give us another opportunity to serve you better in the future. Take care and safe travels.

8/10 – Gut

Tanika

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everyone was nic
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A. Watson am 5. Mai 2024
We are happy to know that you enjoyed your stay at Comfort Inn & Suites in Lumberton, NC. Thank you for mentioning our wonderful staff.

10/10 – Hervorragend

Erwin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von A. Watson am 1. Mai 2024
We appreciate you taking the time to share your experience at Comfort Inn & Suites in Lumberton, NC. Thank you for choosing our hotel for your stay.

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff
Aufenthalt von 1 Nacht im April 2024
Antwort von A. Watson am 1. Mai 2024
Thomas thank you for staying with us and taking the time to mention our friendly staff. We hope to see you again soon. Take Care.

8/10 – Gut

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We needed a one night stay for our trip from FL to NJ and it was a good deal. It was clean and quiet and mostly comfortable. Could tell it needs some upgrades but we were comfortable and slept well.
Aufenthalt von 1 Nacht im April 2024
Antwort von A. Watson am 1. Mai 2024
Laura, we are happy to know that you enjoyed your stay with us and was able to get a great night's sleep. Traveling on I95 North & South has been a challenge, and we appreciate you choosing Comfort Inn & Suites Lumberton, NC. Be sure to visit us again in the future to enjoy all the upgrades.

2/10 – Ungenügend

William

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
From check-in to check-out there was no water in the entire hotel. Nowhere was there a functioning toilet, shower/bath, or sink. Construction outside all night. No advance notice or chance to relocate. This location is independently owned and no refunds via Comfort Inns & Suites or Choice Hotel brands.
Aufenthalt von 1 Nacht im April 2024
Antwort von A. Watson am 1. Mai 2024
We value our guests and take pride in providing them with excellent service. Please except our apologies for any inconvenience this may have caused.

2/10 – Ungenügend

Richard

Aufenthalt von 1 Nacht im April 2024
Antwort von Property Management am 13. Mai 2024
Thank you for taking the time to rate your stay with us. We are saddened to know that you did not enjoy your stay with us. We apologize for any inconveniences and would like to have another opportunity to serve you and exceed your expectations.

8/10 – Gut

Kenan

Aufenthalt von 1 Nacht im April 2024
Antwort von April Watson am 13. Mai 2024
Thank you, Kenan, for taking the time to leave us a review. We appreciate you for choosing Comfort Inn & Suites for your lodging needs during your visit to Lumberton, NC.

8/10 – Gut

Kenan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
A lot of construction going on but a great hotel♥️
Aufenthalt von 3 Nächten im April 2024
Antwort von A. Watson am 24. Apr. 2024
Thank you for mentioning that we are still providing great service during the construction phase on I95. We appreciate your business and would love to see again soon!

10/10 – Hervorragend

Patricia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The picture makes it appear as a tranquil place out of the bustle of many other lodging properties. Comfort Inn and Suites is along very busy roadways, kicking up a lot of dirt. I would have preferred a place set back a bit out of the noise, and would have preferred a place that had something other to look at out of our window than speeding traffic. However the room was clean, and people were very pleasant.
Aufenthalt von 2 Nächten im April 2024
Antwort von A. Watson am 19. Apr. 2024
Thank you for staying with us and taking the time to share your experience. We value your feedback.

10/10 – Hervorragend

Shanna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The beds were comfortable and the breakfast was surprisingly good - especially the biscuits. Staff were friendly and attentive.
Aufenthalt von 1 Nacht im April 2024
Antwort von A. Watson am 19. Apr. 2024
Hi Shanna! Thank you for taking the time to share your experience with us of your recent stay at Comfort Inn & Suites in Lumberton, NC. We are delighted to hear that we exceeded your expectations. Be sure to visit us again in the future... We look forward to it!

10/10 – Hervorragend

Gary E

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von A. Watson am 19. Apr. 2024
Thanks Gary, we appreciate you for staying with us and taking the time to leave us a review. See you soon!

10/10 – Hervorragend

Carrie

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Everything was clean and nuce. Bed very comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von A. Watson am 19. Apr. 2024
Hi Carrie! We are happy to know that you enjoyed your stay with us at Comfort Inn & Suites in Lumberton, NC. We look forward to seeing you again!

10/10 – Hervorragend

Lynda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great
Aufenthalt von 1 Nacht im April 2024
Antwort von A. Watson am 19. Apr. 2024
We are happy to know that everything went well during your stay with us at Comfort Inn & Suites in Lumberton, NC. See you soon, Lynda and thank you for choosing for your lodging needs.

6/10 – Okay

Walter

Mit dem Partner gereist
Gut: Personal & Service
Clean and basic. They listed a fitness center, but there really wasn’t one.
Aufenthalt von 1 Nacht im April 2024
Antwort von A. Watson am 19. Apr. 2024
We apologize for the inconvenience of the fitness center not being available during your stay. Your feedback is most important to us and have looked into issue further.

8/10 – Gut

Theron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Soft beds, adequate shower facility, clean room, sufficient and good continental breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von A. Watson am 19. Apr. 2024
Hi Theron, we value your feedback and appreciate you for taking the time to share your experience at Comfort Inn & Suites.

8/10 – Gut

Jacques

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
très bien pour une nuit
Aufenthalt von 1 Nacht im April 2024
Antwort von A. Watson am 19. Apr. 2024
Thank you for taking the time to leave us a review of your stay at Comfort Inn & Suites in Lumberton, NC. We appreciate it and hope to see you again soon.

10/10 – Hervorragend

Kelly, Alexandria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great service!
Aufenthalt von 1 Nacht im März 2024
Antwort von A. Watson am 19. Apr. 2024
Kelly thank you for expounding on the great service we provide at Comfort Inn & Suites in Lumberton, NC. We appreciate you for doing so and look forward to seeing you again in the future.

10/10 – Hervorragend

Marilyn

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean property and quiet
Aufenthalt von 1 Nacht im März 2024
Antwort von April Watson am 19. Apr. 2024
Thanks Marilyn, we appreciate you taking the time to leave us a review of your recent stay with us. Your feedback is most important to us, and we look forward to being of service to you.

10/10 – Hervorragend

Carmilita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the property I will be staying again
Aufenthalt von 1 Nacht im März 2024
Antwort von A. Watson am 19. Apr. 2024
We are glad that you liked our location and loyal to the brand. We look forward to seeing you soon!

6/10 – Okay

James, Burke

Mit dem Partner gereist
Gut: Personal & Service
Not what we expected from the other reviews. Broken down and not very clean. Beds were comfortable, however.
Aufenthalt von 1 Nacht im März 2024
Antwort von A. Watson am 19. Apr. 2024
We apologize for failing to meet your expectations during your stay.

2/10 – Ungenügend

Jodi

Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
Electricity went out for 2 hours in the entire hotel. Staff at hotel was really good except at night- they had someone new and wasn’t equipped to handle the situation. It was resolved when another employee came to help but the management shouldn’t leave the hotel in someone’s responsibility that is not capable of handling things - there should be better training. Kudos to Wanda in housekeeping though- wonderful.
Aufenthalt von 1 Nacht im März 2024
Antwort von A. Watson am 19. Apr. 2024
Jodi, we appreciate your understanding and apologize for the inconvenience this issue has caused. Your feedback was taken into consideration, and we have made changes our operations to ensure this does not transpire in the future. Thank you for sharing your experience.

4/10 – Schlecht

Amber

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
No fitness center , tv not working
Aufenthalt von 1 Nacht im März 2024
Antwort von A. Watson am 19. Apr. 2024
We are saddened to hear of the issues you experienced during your stay. Please accept our apologies for the inconvenience caused. We would love another opportunity to exceed your expectations.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were friendly and helpful. Room was much better than I expected. Instant (almost) hot water. Breakfast was standard fare for nowadays. Only negative i noticed was that the elevator was a little slow. If that's all that was not excellent then I say so what. Will definitely stay here again!
Aufenthalt von 1 Nacht im März 2024
Antwort von A. Watson am 19. Apr. 2024
Thank you for taking the time to share your experience with us during your stay at Comfort Inn & Suites in Lumberton, NC. We appreciate your business and are happy to be of service to you again.

10/10 – Hervorragend

Charles

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hallway was a little tired, but my room was great.
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 22. März 2024
We are looking to begin renovations soon, so we hope you can come back and allow us to provide you with exceptional service in the future!

10/10 – Hervorragend

Francine, Boisbriand

Aufenthalt von 1 Nacht im März 2024
Antwort von Property Management am 19. Apr. 2024
Francine, thank you for staying with us and taking the time to leave us a review. It much appreciated.

10/10 – Hervorragend

Patrick

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel récente, propre et abordable avec déjeuner compris.
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 19. März 2024
We hope you will give us another chance to provide you with excellent service!

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy access to entrance from handicap parking
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 13. März 2024
Thank you for taking time to respond to our online review! We hope to see you again in the future!

2/10 – Ungenügend

Steven

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
hotel désuet. aurait besoin de travaux d'entretien. on paye via expédia pour choisir nos chambres ex : suites et on se ramasse avec des chambres normales. ne pas se fier à Expédia. hotel sont surévalués j'ai mis 1 étoile pcq je ne pouvais inscrire moins
Aufenthalt von 1 Nacht im März 2024
Antwort von A. Watson am 6. März 2024
We are saddened to hear that we did not meet your expectations. Scheduled renovations are in place for this year. Be sure to pay us a visit in the future to enjoy all the upgrades! All the best and Safe travels!

10/10 – Hervorragend

Gary E

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was clean beds was very comfortable
Aufenthalt von 1 Nacht im März 2024
Antwort von Comfort Inn & Suites, Lumberton, NC am 4. März 2024
Thank you Gary for your kind review. We appreciate you staying with us and look forward to seeing you again.

10/10 – Hervorragend

elaine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice area, easy to find. Everything is clean and in good shape.
Aufenthalt von 1 Nacht im März 2024
Antwort von A. Watson am 3. März 2024
We are happy that you enjoyed your stay with us. Thank you for choosing Comfort Inn & Suites for your lodging needs. We look forward to seeing you again.

8/10 – Gut

Becky

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was clean spacious 1st floor. Everyone was nice. Alot of road construction around the hotel butwas still quiet inside.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von A. Watson am 1. März 2024
Becky, we appreciate your thoughtful review. Thank you for mentioning the clean spacious rooms that we provide and how the construction didn't hinder or disturb your stay. Be sure to continue to choose Comfort Inn & Suites, Lumberton, NC for your lodging needs.

8/10 – Gut

Vivian

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Erika am 22. März 2024
Thank you for taking the time to respond to our online reviews!

10/10 – Hervorragend

Gary W

Mit dem Partner gereist
Gut: Sauberkeit
Our check-in was fast and she was very courteous. Our room was spacious and very clean. Breakfast was very tasty.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von A. Watson am 27. Feb. 2024
Gary, we are happy to know that you thoroughly enjoyed your stay with us at Comfort Inn & Suites, Lumberton, NC. Thank you for mentioning how spacious and clean your room was, the tasty breakfast we serve, and the customer service you experienced during check in. Your review will be shared with staff.

8/10 – Gut

fat

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
need some upgrade
Aufenthalt von 1 Nacht im Februar 2024
Antwort von A. Watson am 26. Feb. 2024
Hi, we appreciate your business and feedback. Renovations are scheduled so please be sure to visit us in the future to enjoy all the updates!

10/10 – Hervorragend

Craig

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a good stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von A. Watson am 26. Feb. 2024
Craig, we appreciate you staying with us and taking the time to leave us a great review. Please continue to choose Comfort Inn & Suites, Lumberton, NC for your lodging needs.

2/10 – Ungenügend

Jaclyn A

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Found a cockroach in the bathroom upon arrival. I let the front desk know and they couldn’t care less. Room was very dated and dirty.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von A. Watson am 25. Feb. 2024
We are saddened that your experience was not up to par to our brand standards. Your feedback helps us better serve our guests and I ensure you that this issue has been communicated to property management. Please accept our apology for any inconvenience this may have caused.

8/10 – Gut

Ross

It’s perfectly fine for an overnight stay. Comfortable bed. Good shower. Typical breakfast. Great price.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von A. Watson am 2. März 2024
Ross, we appreciate you mentioning all the key points of our hospitality. Thank you for choosing Comfort Inn & Suites, Lumberton, NC for your stay.

6/10 – Okay

Steven

Gut: Sauberkeit und Personal & Service
In comparison to other Confort Inn properties I have stayed at I would say this was about average. The room was clean enough although it did show some age. The breakfast was lackluster at best. The staff was very friendly. the property itself was situated in an area that was under construction so that took away from the experience.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von April Watson am 19. Feb. 2024
Steven, we appreciate you taking the time to leave us a detailed review. We are happy to make you aware of scheduled renovations to the hotel. So please be sure stay with us again in the future to enjoy all the upgrades... we'll be looking forward to it!

6/10 – Okay

Daniel

Took 10 minutes for anyone to appear at the from t desk. Hallways had a weird smell.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von April Watson am 19. Feb. 2024
Hi Daniel, we apologize for the delayed check in. We appreciate your business and ensure this will not occur again. Thank you and see you again soon!

8/10 – Gut

Michel

Gut: Sauberkeit und Personal & Service
Ce n est pas une jeunesse mais très confortable et propre
Aufenthalt von 1 Nacht im Februar 2024
Antwort von April Watson am 19. Feb. 2024
Merci d'avoir pris le temps de mentionner leconfort, Comfort Inn & Suites, offrent. J'espère te revoir bientôt!

10/10 – Hervorragend

Randy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very friendly staff and great service.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von April Watson am 19. Feb. 2024
Hi Randy! We appreciate you choosing Comfort Inn & Suites for your lodging needs. Thank your for taking the time to mention what great service we provide.

10/10 – Hervorragend

Karen

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Property Management am 19. Feb. 2024
Karen, we are happy to know that you enjoyed your stay at Comfort Inn & Suites. Thank you & hope to see you again soon.

8/10 – Gut

Lise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Mise à part l’autoroute 95. C’est un endroit que je conseille
Aufenthalt von 1 Nacht im Januar 2024
Antwort von April Watson am 12. Feb. 2024
¡Gracias, Lise, por quedarse con nosotros y mencionar lo convenientes que estamos ubicados a la derecha de la I-95! Por favor, visítenos de nuevo pronto.

6/10 – Okay

Danny

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von April Watson am 12. Feb. 2024
Thank you for staying with us Danny! We appreciate your business.

8/10 – Gut

Russell, Pittsfield

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Erika am 23. Jan. 2024
Thank you for taking the time to respond to our online review! We hope to see you again in the future!