Réception

Avis sur Hotel 101 - Manila

3 out of 5
Hotel 101 - Manila
EDSA Extension, Mall of Asia Complex, Pasay, Manila

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 708 avis sur 1381." "
Note des voyageurs de 8 (Bien), d’après 451 avis sur 1381." "
Note des voyageurs de 6 (Satisfaisant), d’après 130 avis sur 1381." "
Note des voyageurs de 4 (Médiocre), d’après 50 avis sur 1381." "
Note des voyageurs de 2 (Horrible), d’après 42 avis sur 1381." "

8,6/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Elisabeth

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Hôtel tres sécurisé cela est bien mais la propriété moyen
Séjour de 1 nuit en février 2024
Réponse de PPL le 18 févr. 2024
Dear Ms. Elisabeth,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Satisfaisant

OLIVIER

Séjour de 4 nuits en mai 2023
Réponse de AAP le 12 mai 2023
Dear Mr. Olivier,Thank you for your invaluable feedback. Please be assured that we take all feedback at heart, as we strive to maintain an excellent guest stay experience in these tough and unusual times. In your most convenient time, please email customerservice (at) hotel101 (dot) com (dot) ph to further discuss the items you outlined on your review. We hope to hear from you soon.Yours sincerely,Allan A. PamuteCustomer Service Manager

8/10 Bien

christophe

Séjour de 1 nuit en février 2023
Réponse de AAP le 14 mars 2023
Dear Mr. Christophe,Thank you for your rating of your recent stay experience with us here at Hotel101 - Manila.Your glowing recommendations will be shared to the entire team of Hotel101 - Manila to encourage them to continually providing a SAFE stay and a HAPPY service to all our valued guests, such as yourself.Once again, thank you for staying with us and we look forward to welcoming you back soon.Best regards,Allan A. PamuteCustomer Service Manager

8/10 Bien

Bertrand

Séjour de 1 nuit en décembre 2022
Réponse de AAP le 6 janv. 2023
Dear Mr. Bertrand,Thank you for your rating of your recent stay experience with us here at Hotel 101 - Manila.Your glowing recommendations will be shared to the entire team of Hotel 101 - Manila to encourage them to continually providing a SAFE stay and a HAPPY service to all our valued guests, such as yourself.Once again, thank you for staying with us and we look forward to welcoming you back soon.Best regards,Allan A. PamuteCustomer Service Manager

10/10 Excellent

kamel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de AAP le 29 déc. 2022
Dear Mr/Ms. Kamel,Thank you for choosing to stay with us here at Hotel 101 - Manila!We truly appreciate the time you've taken to rate and review Hotel 101 - Manila. We are delighted to hear that you've enjoyed the hotel's amenities, convenience and services of our team members. Your compliments will be shared to the entire team to inspire them to continually provide a SAFE stay and a HAPPY service.From all of us here at Hotel 101 - Manila, thank you for making us your No. 1 hotel of choice in Pasay and we are looking forward to welcoming you back soon. Yours sincerely,Allan A. PamuteCustomer Service Manager

8/10 Bien

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Big comfortable hotel
My room was on the back side, hence relatively silent, except for corridor noise. Comfortable room, small kitchen, additional bed. Fast and nice elevator. It's a big hotel so it is somehow bureaucratic.
Séjour de 1 nuit en novembre 2022
Réponse de AAP le 4 déc. 2022
Dear Mr. Pierre,Thank you for choosing to stay with us here at Hotel 101 - Manila!We truly appreciate the time you've taken to rate and review Hotel 101 - Manila. We are delighted to hear that you've enjoyed the hotel's amenities, convenience and services of our team members. Your compliments will be shared to the entire team to inspire them to continually provide a SAFE stay and a HAPPY service.From all of us here at Hotel 101 - Manila, thank you for making us your No. 1 hotel of choice in Pasay and we are looking forward to welcoming you back soon. Yours sincerely,Allan A. PamuteCustomer Service Manager

8/10 Bien

Martial

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour agréable. Travaux nécessaires
Bien tenu. Accueil courtois et attentif. Chambre et communs propres. Clim caprissieuse. Petit déjeuner très apprécié. Beaucoup de bruit de la circulation. Pas d'isolation phonique.
Séjour de 2 nuits en septembre 2022
Réponse de AAP le 26 sept. 2022
Dear Mr. Martial,Thank you for choosing to stay with us here at Hotel 101 - Manila!We are delighted to hear that you enjoyed the hotel's convenience, amenities and services. We are looking forward to welcoming you back soon. Stay safe and stay happy!Yours sincerely,Allan A. PamuteCustomer Service Manager

10/10 Excellent

Mary Jane, Surrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Food could be better
Séjour de 4 nuits en mai 2024

10/10 Excellent

Elene

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Noel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk personnel not friendly to talk with.
Séjour de 2 nuits en mai 2024
Réponse de PPL le 20 mai 2024
Dear Mr.Noel,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

Ludivina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The property is convenient. But the worse always no cable on tv. The staff is so friendly and trustworthy.
Séjour de 15 nuits en mai 2024
Réponse de PPL le 20 mai 2024
Dear Mr. Ludivina,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

Jason

Voyage en famille
Les points forts : Personnel et service
Safe and convenient.
Séjour de 1 nuit en mai 2024
Réponse de PPL le 20 mai 2024
Dear Mr.Jason,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

Jason

Voyage en famille
Les points forts : Personnel et service
Safe and good location. Rooms okay nothing special.
Séjour de 1 nuit en mai 2024
Réponse de PPL le 20 mai 2024
Dear Mr.Jason,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Satisfaisant

Shavaz, SAN FRANCISCO

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice location close to Moa mall and the seaside restaurants."The room just ok a bit tight but doable. I stayed for two nights only, that’s about all I can take. All and all it work for what I needed. (Transferring flights).
Séjour de 2 nuits en mai 2024
Réponse de PPL le 15 mai 2024
Dear Mr. Shavaz,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.Meanwhile, kindly be advised that all of our standard happy rooms are of the same size and feature.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

tsuyoshi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good
Séjour de 2 nuits en mai 2024
Réponse de PPL le 15 mai 2024
Dear Mr. Tsuyoshi,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

Helen

Voyage en couple
Close to the mall
Séjour de 1 nuit en mai 2024
Réponse de PPL le 14 mai 2024
Dear Ms. Helen,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

Gee Ann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is so very entertainment, from the food the parking area the room so clean
Séjour de 4 nuits en mai 2024
Réponse de PPL le 13 mai 2024
Dear Ms. Gee Ann,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

MARIA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like it because I can walk go to mall of Asia..
Séjour de 1 nuit en février 2024
Réponse de PPL le 13 mai 2024
Dear Ms. Maria,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Yu

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ショッピングモールが近い。同じ敷地内にコンビニがあり便利。 部屋はそれなりに年季が入っているが綺麗で機能的。エアコンが古くてうるさいのが残念。
Séjour de 3 nuits en avril 2024
Réponse de PPL le 12 mai 2024
Dear Mr. Yu,Thank you for choosing Hotel101 - Manila for your recent stay. We appreciate your time in providing feedback on your experience.We're thrilled to learn that you enjoyed our amenities and services. Your positive comments will be shared with our team to motivate them to maintain a high level of service.Please be informed that ongoing room renovations are in progress to enhance our facilities. We kindly ask for your understanding as these improvements may take some time.Thank you for making us your preferred choice in Pasay. We look forward to welcoming you back.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Miklos, los angeles

Voyage en famille
Les points forts : Équipements
Nice place
Séjour de 1 nuit en mai 2024
Réponse de PPL le 11 mai 2024
Dear Mr.Miklos.Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My parents stayed at Hotel 101 for 3 days. They are from out of town. Check in was easy. They loved the location. It was clean and quiet. They said the staff was very polite and kind. Their stay was very comfortable. My dad loved the breakfast. He said there's a lot of options and very delicious. Thank you Hotel 101 for making my parents stay very comfortable. True Filipino hospitality.
Séjour de 3 nuits en mai 2024
Réponse de PPL le 11 mai 2024
Dear Ms. Melissa,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Noel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Pauline Anthonette Lumibao OIC-Customer Service De le 10 mai 2024
Dear Mr. Noel,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,

10/10 Excellent

Alvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the airport
Séjour de 2 nuits en mai 2024
Réponse de Pauline Anthonette Lumibao OIC-Customer Service De le 9 mai 2024
Dear Mr. Alvin,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,

8/10 Bien

myles

Voyage en couple
Les points forts : Propreté et personnel et service
Bad odor in bathroom most likely coming from floor drain system
Séjour de 2 nuits en avril 2024
Réponse de PPL le 3 mai 2024
Dear Ms. Myles,Thank you for choosing Hotel101 - Manila for your recent stay. Your feedback is invaluable to us as we continuously strive for excellence in our service.Your comments have been shared with our service leaders to address all the areas needing improvement and to prevent similar occurrences in the future.We look forward to the privilege of welcoming you back and serving you better on your next visit.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Akira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de PPL le 2 mai 2024
Dear Ms. Akira,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Satisfaisant

Julius Caesar

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff very friendly and courteous.
Séjour de 4 nuits en mars 2024
Réponse de PPL le 30 avr. 2024
Dear Mr.Julius Caesar,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Satisfaisant

Blake

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de PPL le 29 avr. 2024
Dear Mr. Blake,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

Jesus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de PPL le 30 avr. 2024
Dear Mr. Jesus,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Jose

Séjour de 3 nuits en avril 2024
Réponse de PPL le 19 mai 2024
Dear Mr.Jose,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

2/10 Horrible

Blake

Séjour de 1 nuit en avril 2024
Réponse de PPL le 19 mai 2024
Dear Mr. Blake,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and close to the mall
Séjour de 2 nuits en avril 2024
Réponse de PPL le 29 avr. 2024
Dear Ms. Carlos,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Absolon

Les points forts : Équipements
Good to stay and accessible to all.
Séjour de 2 nuits en avril 2024
Réponse de PPL le 28 avr. 2024
Dear Mr.Absolon,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Akira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
チェックイン時、①宿泊者がいる部屋に案内された。②シャワーのお湯が出ず調べたら湯沸かし器のスイッチが切になっていた。 私は昨年からのリピーターで今回6泊してます。簡易キッチンとプールと周辺施設が気に入っています。歩いて5分位の所にDouble Doragonという大きな商業施設があります。施設内には、吉野家、ラーメン黒田等があります。この店は前回利用したので今回はThe Orange bucket というシーフードレストランでテーブルに防水シートを敷き食器を使わず手で蟹、海老、ムール貝等を食べます。プールドファイトと伝統的な食べ方だそうです。焼き肉食べ放題の店もあります。値段は高くありませんでした。
Séjour de 2 nuits en avril 2024
Réponse de PPL le 28 avr. 2024
Dear Mr. Akira,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Lyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a short stay, but we had fun. Staffs are very accomodating, good foods too. Room was clean.
Séjour de 2 nuits en avril 2024
Réponse de PPL le 28 avr. 2024
Dear Ms. Lyn,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Mary Ann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient for food, shopping and the airport. Have the option to store your luggage free of charge.
Séjour de 1 nuit en avril 2024
Réponse de PPL le 27 avr. 2024
Dear Ms. Mary Ann,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

Heildegarde

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient
Séjour de 2 nuits en avril 2024
Réponse de PPL le 27 avr. 2024
Dear Ms. Heildegarde,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

Michael, Saipan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is good and the price is good, but there is no ambiance. It is very good for a short stay when transiting.
Séjour de 1 nuit en mars 2024
Réponse de PPL le 27 avr. 2024
Dear Mr. Michael,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Catherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were so friendly & welcoming! :)
Séjour de 1 nuit en avril 2024
Réponse de PPL le 26 avr. 2024
Dear Ms. Catherine,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

stephen

Séjour de 1 nuit en avril 2024
Réponse de PPL le 13 mai 2024
Dear Mr. Stephen,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Satisfaisant

Dovie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Broken tiles on the floor unsafe for people with mobility issues. Some areas in hallway needs light as its dark
Séjour de 1 nuit en avril 2024
Réponse de PPL le 21 avr. 2024
Dear Ms. Dovie,Thank you for choosing Hotel101 - Manila for your recent stay. We appreciate your time in providing feedback on your experience.We're thrilled to learn that you enjoyed our amenities and services. Your positive comments will be shared with our team to motivate them to maintain a high level of service.Please be informed that ongoing room renovations are in progress to enhance our facilities. We kindly ask for your understanding as these improvements may take some time.Thank you for making us your preferred choice in Pasay. We look forward to welcoming you back.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Satisfaisant

Dovie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Property needs maintenance work wall papers coming apart,broken tiles on the floor,limited lightning in some area in hallway warm in lobby not enough cooling system. Great staff though very accommodating.
Séjour de 2 nuits en avril 2024
Réponse de PPL le 21 avr. 2024
Dear Ms. Dovie,Thank you for choosing Hotel101 - Manila for your recent stay. We appreciate your time in providing feedback on your experience.We're thrilled to learn that you enjoyed our amenities and services. Your positive comments will be shared with our team to motivate them to maintain a high level of service.Please be informed that ongoing room renovations are in progress to enhance our facilities. We kindly ask for your understanding as these improvements may take some time.Thank you for making us your preferred choice in Pasay. We look forward to welcoming you back.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean amd staff was very helpful
Séjour de 9 nuits en avril 2024
Réponse de Pauline Anthonette Lumibao OIC-Customer Service De le 19 avr. 2024
Dear Mr. Timothy,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,

10/10 Excellent

Wilma

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great services
Séjour de 1 nuit en avril 2024
Réponse de Pauline Anthonette Lumibao OIC-Customer Service De le 19 avr. 2024
Dear Ms. Wilma,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,

6/10 Satisfaisant

Cherry May

Voyage en famille
Stayed with my cousin for 1 night.Every staff i have encountered are very nice and polite. Biggest con for me are the rooms. My first impression was the room looks to be very nice and bed is clean.The air conditioning keeps turning off after a couple of hours which is kind of annoying. I had to unplug and turn the AC on again for it to work which is very annoying and we had to wake up drenched in sweat. Because of the constant waking up, I saw a cockroach at night and hid under the kettle which is kind of gross..Other than that, I would probably not stay at the property again.
Séjour de 1 nuit en avril 2024
Réponse de PPL le 16 avr. 2024
Dear Ms. Cherry May,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

4/10 Médiocre

Wendy

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Clean rooms. Food in breakfast buffet not so good. All staff were friendly and polite.
Séjour de 1 nuit en avril 2024
Réponse de PPL le 16 avr. 2024
Dear Ms. Wendy,Thank you for selecting Hotel101 - Manila for your stay.Your feedback is greatly valued, as it guides our continuous efforts to enhance our services. We appreciate your comments on breakfast, which we have already shared with our restaurant concessionaire for future enhancements.We look forward to the opportunity of welcoming you back in the future, providing an improved experience that meets your expectations.Warm regards,Pauline Anthonette LumibaoOfficer-in-ChargeCustomer Service Department

6/10 Satisfaisant

Jacinto

Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Internet terrible. Aircon did not work and when transfer room AC still very noisy
Séjour de 2 nuits en avril 2024
Réponse de PPL le 21 avr. 2024
Dear Mr. Jacinto,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

10/10 Excellent

Darwin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice people or employee
Séjour de 2 nuits en avril 2024
Réponse de PPL le 16 avr. 2024
Dear Mr. Darwin,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

NOEL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Got a room with faulty air conditioning and strong cleaning odor. Transferred to another room after some period of back and forth communication with the front desk .
Séjour de 3 nuits en avril 2024
Réponse de PPL le 16 avr. 2024
Dear Mr. Noel,Thank you for choosing Hotel101 - Manila for your recent stay. Your feedback is invaluable to us as we continuously strive for excellence in our service.Your comments have been shared with our service leaders to address all the areas needing improvement and to prevent similar occurrences in the future.We look forward to the privilege of welcoming you back and serving you better on your next visit.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

6/10 Satisfaisant

Irish Christine

Les points forts : Propreté, personnel et service, équipements
It was near my office and mall. So it was convenient to stay there. Most of the staff are friendly and accommodating. But i did not like how the operator respond to me about my inquiries. The aircon in my room needs cleaning and it's not functioning well. Woke me up sweating a few times during my stay. I was hoping to have a comfortable stay that's why i booked a hotel stay before going home. But unfortunately it was disappointing.
Séjour de 2 nuits en avril 2024
Réponse de PPL le 16 avr. 2024
Dear Ms. Irish Christine,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department

8/10 Bien

clayton

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My first time staying at this affordable rate hotel and I was actually impressed by the value and service. As I pulled into the driveway I was immediately greeted by the security guard who directed me to guest parking. The large covered garage has several floors with lots of guest parking and it was an easy short walk to the elevator where I was greeted by another security guard who assisted me by calling the bell hop baggage service. I was two hours early so the front desk pre checked us in and allowed us to enjoy the use of their large pool and Jaccuzi which was so nice and relaxing. The guest rooms and bathrooms are of a decent size and very clean with comfortable beds. It’s just a short walk to the Mall of Asia and many dining options along the way as well. The hotel breakfast buffet was good with a fresh fruits and salad bar, great value at an affordable price. With its convenient location and secure parking garage, I will definitely recommend staying here. I usually spend 3 to 4 times the price at another hotel around the corner but, after the great experience I had here I will be staying here again soon.
Séjour de 1 nuit en avril 2024
Réponse de PPL le 15 avr. 2024
Dear Mr. Clayton,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department