EDSA Extension, Mall of Asia Complex, Pasay, Manila
Avis
8,6
Excellent
Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 708 avis sur 1381." "
10 – Excellent
708
Note des voyageurs de 8 (Bien), d’après 451 avis sur 1381." "
8 – Bien
451
Note des voyageurs de 6 (Satisfaisant), d’après 130 avis sur 1381." "
6 – Satisfaisant
130
Note des voyageurs de 4 (Médiocre), d’après 50 avis sur 1381." "
4 – Médiocre
50
Note des voyageurs de 2 (Horrible), d’après 42 avis sur 1381." "
2 – Horrible
42
8,6/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
8/10 Bien
Elisabeth
Voyage en famille
15 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Hôtel tres sécurisé cela est bien mais la propriété moyen
Elisabeth
Séjour de 1 nuit en février 2024
Réponse de PPL le 18 févr. 2024
Dear Ms. Elisabeth,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
6/10 Satisfaisant
OLIVIER
10 mai 2023
OLIVIER
Séjour de 4 nuits en mai 2023
Réponse de AAP le 12 mai 2023
Dear Mr. Olivier,Thank you for your invaluable feedback. Please be assured that we take all feedback at heart, as we strive to maintain an excellent guest stay experience in these tough and unusual times. In your most convenient time, please email customerservice (at) hotel101 (dot) com (dot) ph to further discuss the items you outlined on your review. We hope to hear from you soon.Yours sincerely,Allan A. PamuteCustomer Service Manager
8/10 Bien
christophe
20 févr. 2023
christophe
Séjour de 1 nuit en février 2023
Réponse de AAP le 14 mars 2023
Dear Mr. Christophe,Thank you for your rating of your recent stay experience with us here at Hotel101 - Manila.Your glowing recommendations will be shared to the entire team of Hotel101 - Manila to encourage them to continually providing a SAFE stay and a HAPPY service to all our valued guests, such as yourself.Once again, thank you for staying with us and we look forward to welcoming you back soon.Best regards,Allan A. PamuteCustomer Service Manager
8/10 Bien
Bertrand
1 janv. 2023
Bertrand
Séjour de 1 nuit en décembre 2022
Réponse de AAP le 6 janv. 2023
Dear Mr. Bertrand,Thank you for your rating of your recent stay experience with us here at Hotel 101 - Manila.Your glowing recommendations will be shared to the entire team of Hotel 101 - Manila to encourage them to continually providing a SAFE stay and a HAPPY service to all our valued guests, such as yourself.Once again, thank you for staying with us and we look forward to welcoming you back soon.Best regards,Allan A. PamuteCustomer Service Manager
10/10 Excellent
kamel
Voyage en famille
28 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
kamel
Séjour de 1 nuit en décembre 2022
Réponse de AAP le 29 déc. 2022
Dear Mr/Ms. Kamel,Thank you for choosing to stay with us here at Hotel 101 - Manila!We truly appreciate the time you've taken to rate and review Hotel 101 - Manila. We are delighted to hear that you've enjoyed the hotel's amenities, convenience and services of our team members. Your compliments will be shared to the entire team to inspire them to continually provide a SAFE stay and a HAPPY service.From all of us here at Hotel 101 - Manila, thank you for making us your No. 1 hotel of choice in Pasay and we are looking forward to welcoming you back soon. Yours sincerely,Allan A. PamuteCustomer Service Manager
8/10 Bien
Pierre
1 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Big comfortable hotel
My room was on the back side, hence relatively silent, except for corridor noise. Comfortable room, small kitchen, additional bed. Fast and nice elevator. It's a big hotel so it is somehow bureaucratic.
Pierre
Séjour de 1 nuit en novembre 2022
Réponse de AAP le 4 déc. 2022
Dear Mr. Pierre,Thank you for choosing to stay with us here at Hotel 101 - Manila!We truly appreciate the time you've taken to rate and review Hotel 101 - Manila. We are delighted to hear that you've enjoyed the hotel's amenities, convenience and services of our team members. Your compliments will be shared to the entire team to inspire them to continually provide a SAFE stay and a HAPPY service.From all of us here at Hotel 101 - Manila, thank you for making us your No. 1 hotel of choice in Pasay and we are looking forward to welcoming you back soon. Yours sincerely,Allan A. PamuteCustomer Service Manager
8/10 Bien
Martial
25 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour agréable. Travaux nécessaires
Bien tenu. Accueil courtois et attentif. Chambre et communs propres. Clim caprissieuse. Petit déjeuner très apprécié. Beaucoup de bruit de la circulation. Pas d'isolation phonique.
Martial
Séjour de 2 nuits en septembre 2022
Réponse de AAP le 26 sept. 2022
Dear Mr. Martial,Thank you for choosing to stay with us here at Hotel 101 - Manila!We are delighted to hear that you enjoyed the hotel's convenience, amenities and services. We are looking forward to welcoming you back soon. Stay safe and stay happy!Yours sincerely,Allan A. PamuteCustomer Service Manager
10/10 Excellent
Mary Jane, Surrey
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Food could be better
Mary Jane
Séjour de 4 nuits en mai 2024
10/10 Excellent
Elene
19 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Elene
Séjour de 2 nuits en mai 2024
10/10 Excellent
Noel
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk personnel not friendly to talk with.
Noel
Séjour de 2 nuits en mai 2024
Réponse de PPL le 20 mai 2024
Dear Mr.Noel,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
Ludivina
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements
The property is convenient. But the worse always no cable on tv. The staff is so friendly and trustworthy.
Ludivina
Séjour de 15 nuits en mai 2024
Réponse de PPL le 20 mai 2024
Dear Mr. Ludivina,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
Jason
Voyage en famille
17 mai 2024
Les points forts : Personnel et service
Safe and convenient.
Jason
Séjour de 1 nuit en mai 2024
Réponse de PPL le 20 mai 2024
Dear Mr.Jason,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
Jason
Voyage en famille
17 mai 2024
Les points forts : Personnel et service
Safe and good location. Rooms okay nothing special.
Jason
Séjour de 1 nuit en mai 2024
Réponse de PPL le 20 mai 2024
Dear Mr.Jason,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
6/10 Satisfaisant
Shavaz, SAN FRANCISCO
Voyage en famille, Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice location close to Moa mall and the seaside restaurants."The room just ok a bit tight but doable. I stayed for two nights only, that’s about all I can take. All and all it work for what I needed. (Transferring flights).
Shavaz
Séjour de 2 nuits en mai 2024
Réponse de PPL le 15 mai 2024
Dear Mr. Shavaz,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.Meanwhile, kindly be advised that all of our standard happy rooms are of the same size and feature.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
tsuyoshi
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good
tsuyoshi
Séjour de 2 nuits en mai 2024
Réponse de PPL le 15 mai 2024
Dear Mr. Tsuyoshi,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
Helen
Voyage en couple
13 mai 2024
Close to the mall
Helen
Séjour de 1 nuit en mai 2024
Réponse de PPL le 14 mai 2024
Dear Ms. Helen,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
Gee Ann
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is so very entertainment, from the food the parking area the room so clean
Gee Ann
Séjour de 4 nuits en mai 2024
Réponse de PPL le 13 mai 2024
Dear Ms. Gee Ann,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
MARIA
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like it because I can walk go to mall of Asia..
MARIA
Séjour de 1 nuit en février 2024
Réponse de PPL le 13 mai 2024
Dear Ms. Maria,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Yu
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dear Mr. Yu,Thank you for choosing Hotel101 - Manila for your recent stay. We appreciate your time in providing feedback on your experience.We're thrilled to learn that you enjoyed our amenities and services. Your positive comments will be shared with our team to motivate them to maintain a high level of service.Please be informed that ongoing room renovations are in progress to enhance our facilities. We kindly ask for your understanding as these improvements may take some time.Thank you for making us your preferred choice in Pasay. We look forward to welcoming you back.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Miklos, los angeles
Voyage en famille
11 mai 2024
Les points forts : Équipements
Nice place
Miklos
Séjour de 1 nuit en mai 2024
Réponse de PPL le 11 mai 2024
Dear Mr.Miklos.Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Melissa
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My parents stayed at Hotel 101 for 3 days. They are from out of town. Check in was easy. They loved the location. It was clean and quiet. They said the staff was very polite and kind. Their stay was very comfortable. My dad loved the breakfast. He said there's a lot of options and very delicious. Thank you Hotel 101 for making my parents stay very comfortable. True Filipino hospitality.
Melissa
Séjour de 3 nuits en mai 2024
Réponse de PPL le 11 mai 2024
Dear Ms. Melissa,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Noel
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Noel
Séjour de 3 nuits en mai 2024
Réponse de Pauline Anthonette Lumibao OIC-Customer Service De le 10 mai 2024
Dear Mr. Noel,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,
10/10 Excellent
Alvin
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the airport
Alvin
Séjour de 2 nuits en mai 2024
Réponse de Pauline Anthonette Lumibao OIC-Customer Service De le 9 mai 2024
Dear Mr. Alvin,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,
8/10 Bien
myles
Voyage en couple
2 mai 2024
Les points forts : Propreté et personnel et service
Bad odor in bathroom most likely coming from floor drain system
myles
Séjour de 2 nuits en avril 2024
Réponse de PPL le 3 mai 2024
Dear Ms. Myles,Thank you for choosing Hotel101 - Manila for your recent stay. Your feedback is invaluable to us as we continuously strive for excellence in our service.Your comments have been shared with our service leaders to address all the areas needing improvement and to prevent similar occurrences in the future.We look forward to the privilege of welcoming you back and serving you better on your next visit.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Akira
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Akira
Séjour de 6 nuits en avril 2024
Réponse de PPL le 2 mai 2024
Dear Ms. Akira,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
6/10 Satisfaisant
Julius Caesar
Voyage en famille
29 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff very friendly and courteous.
Julius Caesar
Séjour de 4 nuits en mars 2024
Réponse de PPL le 30 avr. 2024
Dear Mr.Julius Caesar,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
6/10 Satisfaisant
Blake
Voyage en groupe
28 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Blake
Séjour de 1 nuit en avril 2024
Réponse de PPL le 29 avr. 2024
Dear Mr. Blake,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
Jesus
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jesus
Séjour de 3 nuits en avril 2024
Réponse de PPL le 30 avr. 2024
Dear Mr. Jesus,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Jose
28 avr. 2024
Jose
Séjour de 3 nuits en avril 2024
Réponse de PPL le 19 mai 2024
Dear Mr.Jose,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
2/10 Horrible
Blake
28 avr. 2024
Blake
Séjour de 1 nuit en avril 2024
Réponse de PPL le 19 mai 2024
Dear Mr. Blake,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
Carlos
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and close to the mall
Carlos
Séjour de 2 nuits en avril 2024
Réponse de PPL le 29 avr. 2024
Dear Ms. Carlos,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Absolon
27 avr. 2024
Les points forts : Équipements
Good to stay and accessible to all.
Absolon
Séjour de 2 nuits en avril 2024
Réponse de PPL le 28 avr. 2024
Dear Mr.Absolon,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Akira
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dear Mr. Akira,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Lyn
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a short stay, but we had fun. Staffs are very accomodating, good foods too. Room was clean.
Lyn
Séjour de 2 nuits en avril 2024
Réponse de PPL le 28 avr. 2024
Dear Ms. Lyn,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Mary Ann
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient for food, shopping and the airport. Have the option to store your luggage free of charge.
Mary Ann
Séjour de 1 nuit en avril 2024
Réponse de PPL le 27 avr. 2024
Dear Ms. Mary Ann,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
Heildegarde
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient
Heildegarde
Séjour de 2 nuits en avril 2024
Réponse de PPL le 27 avr. 2024
Dear Ms. Heildegarde,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
Michael, Saipan
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is good and the price is good, but there is no ambiance. It is very good for a short stay when transiting.
Michael
Séjour de 1 nuit en mars 2024
Réponse de PPL le 27 avr. 2024
Dear Mr. Michael,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Catherine
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were so friendly & welcoming! :)
Catherine
Séjour de 1 nuit en avril 2024
Réponse de PPL le 26 avr. 2024
Dear Ms. Catherine,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
stephen
22 avr. 2024
stephen
Séjour de 1 nuit en avril 2024
Réponse de PPL le 13 mai 2024
Dear Mr. Stephen,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
6/10 Satisfaisant
Dovie
Voyage en famille
20 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Broken tiles on the floor unsafe for people with mobility issues. Some areas in hallway needs light as its dark
Dovie
Séjour de 1 nuit en avril 2024
Réponse de PPL le 21 avr. 2024
Dear Ms. Dovie,Thank you for choosing Hotel101 - Manila for your recent stay. We appreciate your time in providing feedback on your experience.We're thrilled to learn that you enjoyed our amenities and services. Your positive comments will be shared with our team to motivate them to maintain a high level of service.Please be informed that ongoing room renovations are in progress to enhance our facilities. We kindly ask for your understanding as these improvements may take some time.Thank you for making us your preferred choice in Pasay. We look forward to welcoming you back.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
6/10 Satisfaisant
Dovie
Voyage en famille
20 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Property needs maintenance work wall papers coming apart,broken tiles on the floor,limited lightning in some area in hallway warm in lobby not enough cooling system. Great staff though very accommodating.
Dovie
Séjour de 2 nuits en avril 2024
Réponse de PPL le 21 avr. 2024
Dear Ms. Dovie,Thank you for choosing Hotel101 - Manila for your recent stay. We appreciate your time in providing feedback on your experience.We're thrilled to learn that you enjoyed our amenities and services. Your positive comments will be shared with our team to motivate them to maintain a high level of service.Please be informed that ongoing room renovations are in progress to enhance our facilities. We kindly ask for your understanding as these improvements may take some time.Thank you for making us your preferred choice in Pasay. We look forward to welcoming you back.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Timothy
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean amd staff was very helpful
Timothy
Séjour de 9 nuits en avril 2024
Réponse de Pauline Anthonette Lumibao OIC-Customer Service De le 19 avr. 2024
Dear Mr. Timothy,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,
10/10 Excellent
Wilma
Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great services
Wilma
Séjour de 1 nuit en avril 2024
Réponse de Pauline Anthonette Lumibao OIC-Customer Service De le 19 avr. 2024
Dear Ms. Wilma,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,
6/10 Satisfaisant
Cherry May
Voyage en famille
16 avr. 2024
Stayed with my cousin for 1 night.Every staff i have encountered are very nice and polite. Biggest con for me are the rooms. My first impression was the room looks to be very nice and bed is clean.The air conditioning keeps turning off after a couple of hours which is kind of annoying. I had to unplug and turn the AC on again for it to work which is very annoying and we had to wake up drenched in sweat. Because of the constant waking up, I saw a cockroach at night and hid under the kettle which is kind of gross..Other than that, I would probably not stay at the property again.
Cherry May
Séjour de 1 nuit en avril 2024
Réponse de PPL le 16 avr. 2024
Dear Ms. Cherry May,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
4/10 Médiocre
Wendy
16 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Clean rooms. Food in breakfast buffet not so good. All staff were friendly and polite.
Wendy
Séjour de 1 nuit en avril 2024
Réponse de PPL le 16 avr. 2024
Dear Ms. Wendy,Thank you for selecting Hotel101 - Manila for your stay.Your feedback is greatly valued, as it guides our continuous efforts to enhance our services. We appreciate your comments on breakfast, which we have already shared with our restaurant concessionaire for future enhancements.We look forward to the opportunity of welcoming you back in the future, providing an improved experience that meets your expectations.Warm regards,Pauline Anthonette LumibaoOfficer-in-ChargeCustomer Service Department
6/10 Satisfaisant
Jacinto
Voyage en couple
15 avr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Internet terrible. Aircon did not work and when transfer room AC still very noisy
Jacinto
Séjour de 2 nuits en avril 2024
Réponse de PPL le 21 avr. 2024
Dear Mr. Jacinto,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
10/10 Excellent
Darwin
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice people or employee
Darwin
Séjour de 2 nuits en avril 2024
Réponse de PPL le 16 avr. 2024
Dear Mr. Darwin,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
NOEL
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Got a room with faulty air conditioning and strong cleaning odor. Transferred to another room after some period of back and forth communication with the front desk .
NOEL
Séjour de 3 nuits en avril 2024
Réponse de PPL le 16 avr. 2024
Dear Mr. Noel,Thank you for choosing Hotel101 - Manila for your recent stay. Your feedback is invaluable to us as we continuously strive for excellence in our service.Your comments have been shared with our service leaders to address all the areas needing improvement and to prevent similar occurrences in the future.We look forward to the privilege of welcoming you back and serving you better on your next visit.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
6/10 Satisfaisant
Irish Christine
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements
It was near my office and mall. So it was convenient to stay there. Most of the staff are friendly and accommodating. But i did not like how the operator respond to me about my inquiries. The aircon in my room needs cleaning and it's not functioning well. Woke me up sweating a few times during my stay. I was hoping to have a comfortable stay that's why i booked a hotel stay before going home. But unfortunately it was disappointing.
Irish Christine
Séjour de 2 nuits en avril 2024
Réponse de PPL le 16 avr. 2024
Dear Ms. Irish Christine,We greatly appreciate your feedback and value your perspective. As we continually aim to uphold an exceptional guest experience, your input is invaluable, particularly during these unique circumstances.At your convenience, please connect with us at customerservice(at)hotel101(dot)com(dot)ph to delve into the specifics of your recent stay. We eagerly await your insights.Thank you for your time.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department
8/10 Bien
clayton
Voyage en groupe, Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My first time staying at this affordable rate hotel and I was actually impressed by the value and service. As I pulled into the driveway I was immediately greeted by the security guard who directed me to guest parking. The large covered garage has several floors with lots of guest parking and it was an easy short walk to the elevator where I was greeted by another security guard who assisted me by calling the bell hop baggage service. I was two hours early so the front desk pre checked us in and allowed us to enjoy the use of their large pool and Jaccuzi which was so nice and relaxing. The guest rooms and bathrooms are of a decent size and very clean with comfortable beds. It’s just a short walk to the Mall of Asia and many dining options along the way as well. The hotel breakfast buffet was good with a fresh fruits and salad bar, great value at an affordable price. With its convenient location and secure parking garage, I will definitely recommend staying here. I usually spend 3 to 4 times the price at another hotel around the corner but, after the great experience I had here I will be staying here again soon.
clayton
Séjour de 1 nuit en avril 2024
Réponse de PPL le 15 avr. 2024
Dear Mr. Clayton,Thank You for Choosing Hotel101 - Manila!We extend our heartfelt gratitude for selecting Hotel101 - Manila for your recent stay.Your valuable feedback and review are greatly appreciated. We're thrilled to know you had a satisfying experience, enjoying the amenities, convenience, and services our team offers. Your kind words will be shared with our team, encouraging them to maintain our commitment to providing a secure and delightful stay.As your preferred hotel in Pasay, we anticipate the pleasure of welcoming you back soon.Best regards,Pauline Anthonette LumibaoOIC-Customer Service Department