Hôtel près de Manki Point, Kasauli, Kasauli

« Just one word for service and the room amenities--- fantastic. If you really need a luxurious getaway then Oken is the place to go. The food was amazing and the breakfast buffet was too good. The staff was so great and courteous 😍😍. Worth the money.. ♥️♥️ »

« Amazing place for a getaway. Great and friendly staff, beautiful property and great rooms with view. Will definitely go back there. »

« Very nice property, highly recommend to others.. peaceful location and helpful staff.. »

« Amazing »

« It was a great stay »

« Very very steep & long driveway — served our food order to someone else in front of us & when confronted they chose not to charge us — awful experience Lot of construction going on in the living quarters area. My 85 year old mother was with me — too many up & down stairs — only way to access the rooms. Not convent for us. »

« Terrible hospitality. A girl from reception rang up to come to reception to clear dinner bill. She knew very well we are staying another night at Resort. She still wanted me to clear last night dinner bill immediately. Resort has my 40 lakh car standing in your parking. There is no way I can runaway without paying bill. Height of rediculousness. Very petty behaviour. Front staff lack basic guest sensitivity. I had two reservations back to back .... reception knows that very well. Have asked to...

« The views from our duplex were great and the room itself was fairly cozy for our family of 4 adults and 2 kids. However, the staff behaved unprofessionally from the get go. For instance, once we got there, the person at the reception tells me I have a booking with code EP3 and asked me to explain what it was. I was a little flustered and mentioned how I just booked through Expedia and shouldn't they know the internal codes. He somehow makes it sound like I made some error and need to explain...

« great place in a serene and calm location away from the hustle-bustle, nice view, very helpful host, very convenient. Would be visiting soon again. »

« The rooms were not of good condition, doors were not getting locked properly, food was not of great quality, other basic amenities were not provided! »

« Nothing i liked. »

« Das Personal des Lemon Tree Hotels ist sehr unprofessionell. Sie haben sich geweigert, unsere Buchung anzunehmen. Sie drohen, Ihnen bei Ihrer Ankunft im Hotel mehr zu berechnen. Das Hotel liegt abgelegen und daher nutzen sie dies aus. Außerdem ist das Personal sehr unfreundlich. »

« Very disappointing stay. Hotel was unable to provide basic things like TV, just 2-3 options in F&B, wifi etc inspite of promoting it on the website. Absolutely wrong commitments at the web page. »