6/10 Satisfaisant
Debbie H.
20 mars 2024
Les points faibles : Propreté
Not as advertised
Place was not ready at check in time not enough staff to maintain site. Friendly and helpful desk clerk. Room was described as 3 bedrooms there are only two. My daughter slept on a worn leather couch instead of the other missing bed room. Stated 2 bathroom there is only one. Stayed indoor and outdoor heated pool and hot tub didn’t have any of the items listed. Mouse turds in cabinets dishwasher not attached to wall and dirty dishes from the last guests were inside it. Deck and balcony had large pieces of paint peeling off the floor and was not swept clean off sept cushions were in need of replacing and dirty. Stovetop was clean but oven needed cleaned. Refrigerator could have been wiped down inside. Mud on the stairs inside the “just cleaned” apartment. An attempt at getting the place ready for new guests was made by a clearly and apologetically overwhelmed desk clerk. No one to talk to the next morning at checkout about issues that need attention, just a slotted mailbox on the building to put your keys in. Even with all the issues the grandkids enjoyed the space and privacy of a large bedroom for all of them. This very old motel can really be a showplace with a little more elbow grease,creativity and an accurate description of rooms and amenities.
Debbie H.
Séjour de 1 nuit en mars 2024