Piscine extérieure, parasols de plage, chaises longues
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Avis sur Shams Alam Beach Resort - All inclusive

4 out of 5
Shams Alam Beach Resort - All inclusive
South Marsa Alam Road 45km, Marsa Alam

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 13 avis sur 24." "
Note des voyageurs de 8 (Bien), d’après 8 avis sur 24." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 24." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 24." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 24." "

8,8/10

Propreté

9,4/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Sara

Les points forts : Propreté et personnel et service
Nice quiet hotel. Perfect for snorkeling/diving
The hotel is a bit old, but still comfortable. The staff is super kind. Usually calm, the last few days a bit less due to some children that were allowed to run and shout all over (even during dinner) by their parents. There were other children in the place but they were normally joyfull and reasonably loud (they are still children). I would have expected the hotel staff to do something. It would be also good if the cleaning staff do not change towels every single day, I was alone and even if I tried they changed all 4 towels every day.
Séjour de 7 nuits en juillet 2023
Réponse de Ahmed Kamal le 20 juil. 2023
Dear guest, thank you very much for your review. It is especially important to us to guarantee our guests nice and relaxing holidays. We take your feedback as a reason to continuously work on our service.Best regards,

10/10 Excellent

naima, Ste Geneviève des bois

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout à été parfait pendant notre séjour, la restauration, la propreté, le cadre et surtout le personnel de l’hôtel, aux petits soins. L’endroit est magnifique, des spots sublimes, ideal pour la plongée, assez isolé mais tellement reposant et vue direct sur la mer rouge, que demander de plus ? Un rafraîchissement sur les chambres serait envisageable mais cela ne nous a pas empêché de passer d’excellents moments. Pas de Wifi gratuite dans l’hôtel mais possibilité d’acheter une carte.
Séjour de 3 nuits en mars 2023
Réponse de Shams Alam Team le 7 mars 2023
Dear sir..We ae pleased to welcomed you at Shams Alam and many thanks for this nice wards we are looking forward to see you again soon :)

8/10 Bien

Katrin

Voyage en famille
Essen okay Zimmer okay Anlage schön Getränke so lala. Kein kostenfreies Internet. Belästigende Strandverkäufer
Séjour de 6 nuits en mars 2024
Réponse de Ahmed Kamal le 29 mars 2024
Lieber Gast, vielen Dank für Ihre Bewertung. Uns ist es besonders wichtig, unseren Gästen einen schönen und erholsamen Urlaub zu ermöglichen. Ihr Feedback nehmen wir zum Anlass, weiter an unserem Service zu arbeiten.Freundliche Grüße,

10/10 Excellent

GIANLUCA MARIO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ottima struttura con diving molto comodo
Séjour de 7 nuits en mars 2024
Réponse de Ahmed Kamal le 19 mars 2024
Dear guest, thank you very much for your review and the recommendation of our hotel. We are very happy that you enjoyed your stay with us. We would be happier to welcome you again very soon.Best regards,

10/10 Excellent

LUCIANO

Séjour de 7 nuits en juillet 2023
Réponse de Ahmed Kamal le 6 oct. 2023
Dear guest, thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon.With best regards,

10/10 Excellent

Silvia

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023
Réponse de Ahmed Kamal le 15 mai 2023
Dear guest, thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon.With best regards,

8/10 Bien

Chiara

Séjour de 14 nuits en avril 2023
Réponse de ahmed le 25 mai 2023
Dear guest, thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon.With best regards,

8/10 Bien

Sabrina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel molto tranquillo, senza animazione: perfetto per l'assoluto riposo. Cibo un po' ripetitivo... migliorabile. Spiaggia attrezzata con para vento e bar che offre pizza o focaccia. Speciale la posizione sul mare, con accesso agevole al mare stesso. E' il luogo dove si vedono tartarughe, razze e vari pesci ... piu' il famoso dugongo... anche se io non ho avuto il piacere! Attenzione alla corrente in acqua!
Séjour de 2 nuits en mars 2023
Réponse de Ahmed Kamal le 22 avr. 2023
Dear guest, thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon.With best regards,

8/10 Bien

Stefania

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La struttura non molto grande situata adiacente a un mare spettacolare . Le camere standard , direi carine , le mie erano vista mare una a terra e una al secondo piano ( questa molto grande con cupola in stile arabo ) avrebbero bisogno di una rinfrescata, una mano di vernice ai mobili e il bagno rimodernato ( sostituzione delle specchiere obsolete e attenzione alle muffe) ma comunque il rapporto qualità prezzo è alto e per chi va in mar rosso la priorità è il mare e quello è veramente superlativo, con possibilità di camminare sulla spiaggia per km e km in entrambi i lati , e con dei reef veramente unici. Si mangia bene sia i piatti tipici ( non troppo spezziati ) che la pasta ( ottima) e la pizza al bar della spiaggia è stata una piacevole scoperta . Non c'è animazione ( per noi adulti un bene!) per i ragazzi magari organizzare qualcosa sarebbe positivo ( i miei sono grandi non ne hanno sentito la mancanza) Nel complesso direi ottima struttura. Se posso ci ritorno!
Séjour de 7 nuits en avril 2023
Réponse de Ahmed Kamal le 19 avr. 2023
Dear guest, thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon.With best regards,

8/10 Bien

Lars

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Séjour de 7 nuits en mars 2023
Réponse de Ahmed Kamal le 22 avr. 2023
Dear guest, thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon.With best regards,

10/10 Excellent

Martina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tutto perfetto
Séjour de 7 nuits en février 2023
Réponse de Shams Alam Team le 7 mars 2023
your are always welcome

4/10 Médiocre

Helena

Séjour de 7 nuits en décembre 2022
Réponse de ahmedkamal1972 le 8 mars 2023
Dear guest, thank you very much for your stay. We regret that you were not satisfied with our service. Our highest aim is it to enable our guests a pleasant stay. We take your criticism seriously and use it to constantly improve our service.We would be happy to be given a second chance.With best regards,

10/10 Excellent

Gennadii

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
a wonderful hotel for privacy, without animation, for lovers of peace and the sea
Séjour de 10 nuits en août 2021
Réponse de Alaa le 22 sept. 2021
Dear Guest, Thanks for choosing our hotel and we hope to see you again soon

10/10 Excellent

oleksandr

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Хороший отель, отдых удался.
Уборка номеров оставляет желать лучшего. А в остальном всё очень понравилось. Пляжные зонтики требуют обновления, они прохудились и плохо защищают от солнца. Питание хорошнго качества и очень вкусно приготовлено. Обслуживание очень приветливое и дружелюбное. Команда подобрана великолепно. Мгновенно реагируют на ваши на все ваши обращения и стараются всё выполнить. Отдых удался. Будет возможнось вернуться, без сомнений да. Спасибо всем.
Séjour de 15 nuits en juillet 2021
Réponse de ahmedkamal1972 le 8 mars 2023
Dear guest, thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon.With best regards,

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
albergo che ha bisogno di una "rinfrescata " in alcune parti , ma tutto sommato ok….punto di forza la barriera corallina e accesso al mare . suggerirei il potenziamento copertura wifi , al momento presente solo in reception e in zona bar principale...
Séjour de 14 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et équipements
Séjour de 14 nuits en septembre 2019

10/10 Excellent

Oleg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Спокойно и хорошо.
Séjour de 5 nuits en juin 2019
Réponse de Alaa Shalash le 3 juil. 2019
Thanks for choosing our hotel and we hope to see you again

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I loved our stay in Shams Alam Beach Resort, excellent service and very friendly and polite staff. Beautiful architecture and clean all around. beautiful beach with amazing snorkeling and diving locations we are very impressed with this Red sea resort and definitely planning another vacation there in the near future.
Séjour de 14 nuits en janvier 2019

10/10 Excellent

Oleg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en juillet 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bellissimo
Piccolo report tranquillo e ben tenuto. I giardini ottimamente curati sono un tutt' uno con la bellissima barriera alla quale si accede da una splendida spiaggia bianca. Un ringraziamento particolare a tutto il personale egiziano coordinati da Fathj e Hagar che con la loro discrezione e continua attenzione ci hanno coccolati per tutto il soggiorno dal 17 al 24 febbraio 2018. Grazie ancora ragazzi ci rivediamo presto. Lilly e Berni.
Séjour de 7 nuits en février 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice beach, clean rooms, Friendly staff, food is tasty as well, enjoyed my stay there
Séjour de 3 nuits en janvier 2018

10/10 Excellent

Ruth, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Tasteful Hotel with best Red Sea Snorkel
We had a beautiful 5 days at Shams Alam, on a nature preserve with amazing reefs you can swim to easily to see the resident turtle, colorful coral (the best we've ever seen, Caribbean and Red Sea) and colorful fish. The friendliest staff so solicitous and proud of their work. The hotel is the most tasteful adobe on the Red Sea. A very special place where we had a wonderful New Year's Eve extravaganza at absolutely no extra cost. They go all out to please. If it weren't so far to get to Marsa Alam, we wouldn't go anywhere else. Beats the built up Hurghada and even Sinai.
Séjour de 5 nuits en décembre 2017

6/10 Satisfaisant

Laura

Les points forts : Confort de la chambre
è l'ultimo hotel a sud di Marsa Alam
troppo lunga l'attesa per avere la camera. dopodiche mi hanno assegnato una camera proprio davanti al bocchettone di sfogo della cucina, che fa un rumore incredibile. ho subito protestato, ma mi hanno detto che se chiudevo la porta non si sentiva nulla. Dopo due notti ho chiesto e ottenuto il trasferimento. l'hotel era quasi vuoto, perchè darmi una camera simile?