« The resort has overmet all our expectations. Really all of them. The architecture and color design is very modern and meets fully our taste. The Villa (one room) was excellent. Very spacy and comfortable. One highlight is that you step out on the terrace and are able to swim to the pool bar. The stuff is very, very friendly, always smiling, always at hand when needed. They are acting immediately when needed. The breakfast was included into our booking and this is another highlight. There aere so...
« The resort has overmet all our expectations. Really all of them. The architecture and color design is very modern and meets fully our taste. The Villa (one room) was excellent. Very spacy and comfortable. One highlight is that you step out on the terrace and are able to swim to the pool bar. The stuff is very, very friendly, always smiling, always at hand when needed. They are acting immediately when needed. The breakfast was included into our booking and this is another highlight. There aere so...
« â Very Disappointing Experience â Not the Hilton Standard
Our stay at Hilton Bali Resort Nusa Dua was extremely disappointing and far below what we expect from a five-star Hilton property.
From the beginning, the welcome was mediocre. On our first day, when we returned from an excursion in the evening, we found that our room had not been cleaned at all. Trash bins were full and had attracted ants, which were crawling throughout the room. Attempts to reach reception by phone were unsuccessful....
« â Very Disappointing Experience â Not the Hilton Standard
Our stay at Hilton Bali Resort Nusa Dua was extremely disappointing and far below what we expect from a five-star Hilton property.
From the beginning, the welcome was mediocre. On our first day, when we returned from an excursion in the evening, we found that our room had not been cleaned at all. Trash bins were full and had attracted ants, which were crawling throughout the room. Attempts to reach reception by phone were unsuccessful....
« Room was very clean and modern. Staff was very friendly. It was a beautiful villa and very peaceful. Wish I couldve stayed longer. Only issue was the road that leads to it is very bad and my drivers had a hard time reaching it. »
« Room was very clean and modern. Staff was very friendly. It was a beautiful villa and very peaceful. Wish I couldve stayed longer. Only issue was the road that leads to it is very bad and my drivers had a hard time reaching it. »
« We had a wonderful stay at Hoshi Jungle Resort. We highly recommend this hotel for its kindness and attentiveness.Thank you again for making our honeymoon even more incredible. đ »
« We had a wonderful stay at Hoshi Jungle Resort. We highly recommend this hotel for its kindness and attentiveness.Thank you again for making our honeymoon even more incredible. đ »
« Great hotel, possibly the best in Sanur. Nice and well built, comfortable well appointed rooms, very good breakfast, huge two pools and very attentive and supportive staff. »
« Great hotel, possibly the best in Sanur. Nice and well built, comfortable well appointed rooms, very good breakfast, huge two pools and very attentive and supportive staff. »
"Staff is extremely friendly! Our room was perfect. We loved our ocean front room. The balcony is big enough for two. The staff is consently cleaning making the hotel spotless. The pool was fabulous and enough chairs for everyone.
The location is perfect! Right accross from
Beaches, shopping, restaurants and bars. "
"â Very Disappointing Experience â Not the Hilton Standard
Our stay at Hilton Bali Resort Nusa Dua was extremely disappointing and far below what we expect from a five-star Hilton property.
From the beginning, the welcome was mediocre. On our first day, when we returned from an excursion in the evening, we found that our room had not been cleaned at all. Trash bins were full and had attracted ants, which were crawling throughout the room. Attempts to reach reception by phone were unsuccessful. When my son went to speak directly to the Duty Manager, her attitude was aggressive and inappropriate. Instead of apologizing, she suggested it might be our fault and spoke about conducting an âinvestigation,â which was unacceptable.
Housekeeping eventually came, but the ant problem was not resolved. My 12-year-old daughter was very frightened, and I had to deal with the remaining ants myself.
The following evening, a glass water bottle (the hotel provides drinking water in glass bottles) fell and shattered in the bathroom while my daughter was showering. Broken glass was everywhere, and she could not exit safely. Once again, reception did not answer for approximately 15â20 minutes. I had to collect the broken glass myself to make the bathroom safe and slightly injured myself in the process.
Although the bathroom was cleaned the next morning, the cleaning was dangerously incomplete. Later, my son attempted to take a bath and felt glass fragments against his back when he sat in the b"