2/10 – Ungenügend
Mrs. F.
1. Okt. 2025
Verbesserungswürdig: Sauberkeit
this has been one of the worst experiences I've had. We found a roach was disgusting. It's constantly worrying if there were more roaches if I'm bringing them home.i was so uncomfortable know ing there was roaches.i could barley sleep and the bathroom was very nasty. There were issues people banging on our door around 1:00 and 7:00 in the morning. So me and my daughter were scared all the time. The place was dirty. I can't even explain to you how much misinformation we were given. There were constant problems with the valet parking. First of all, I reached out to you guys about the scooter.got the info from u guys. That wasn't true. I had to leave the scooter unattended so he can get picked up because security or the front desk would not let me keep it there.. it was a constant battle trying to get people to open the pool gate. I tried to get help for the pool gate door to be open and the valet parking there was always issues and the wait time was like a half an hour or more and then I also asked if I could have extra sheets and I was told I could get them and I never got them. This was not an easy access for a disability people. And we would help us and it was just ridiculous. It was like a circus here.
Mrs. F.
Aufenthalt von 4 Nächten im September 2025