Place is a little outdated but still nice. Wait at elevator a lot. Valet service great. Rest of staff were rude to people often. Food and drink by pool good but way over priced. 8 for a can of soda! Not enough pool seating. Middle shallow pool never clean. 40 resort fee per day is per person and ridiculous. If you pay that much you should at least get a chair by the pool and a tool with no problem. The rental plus the resort fees plus the valet makes this overall over priced in my opinion.
Unitâs view was awesome, unit functions well, the 2nd bedroom has 2 full size beds not queen, could provide some additional linens especially for the kitchen, lighting in bathrooms is weak
The enchanted cottage was the perfect getaway for all ages of the family. I found the cottage to be charming and well equipped, as well as beautifully decorated and clean. The whole process was very easy.
Our family enjoyed this resort. The amenities are great. We used the pool, hot tub, exercise equipment, the restaurants and of course the beach. As for the suite, we found it very spacious for the 5 of us and loved the balcony. The kitchen isn't stocked for a long stay needing a few more basics like coffee cups. The lighting in both bathrooms is pitiful and no other mirrors so putting on makeup was challenging.
The baseboard in the kitchen and second bath isn't attached to the wall. Also in need of decent bath towels - low supply and poor quality. The beds all felt too soft and the sheets were scratchy.
The condo was very nice with a beautiful view of the ocean. We enjoyed everything about this place. My only request would be for the cleaning service to check the lights for outages, clean the shower drain, overall a nice stay. We will refer to others.
Perfect location on the beach. Easy access and beautiful pool area. Lots of great food options and quick ride to Walmart or publix for DIY dinner. A/C was great water pressure and hot water was plentiful. Easy in and out with valet service. Would book again.
Amazing place, views and location/extra unexpected fees
Pros:
-Breathtaking views! I could stay on the balcony all day!
-pools are warm and beautiful
-large and spacious place. Kids bedroom on opposite side of place from master. Large walk-in closets.
-right on beach, near volleyball court and beach restaurant/bar.
-7-Eleven across the street
-lots of security
Cons:
-Valet parking added $265 of unexpected fees to our trip. ($35/a day for valet with no other option for parking)
-$160 non-refundable damage/liability fee
-$40 a day resort fee
-at times, elevators could take a while due to lots of people checking in at once.
-no tub as stated in description-2 walk in showers.
-2nd bedroom has 2 full beds, not 2 queen.
Overall, great place. Truly enjoyed our stay. Just wish I had know about parking fees prior to my booking is my main complaint.
No communication, no clear information, no well maintained
First, it doesnt specify there will be a charge for the parking available, it clearly says parking available for 1 vehicle all other vehicles valet, we spend $200 in that which wasnt in out budget. They answered me 3 times there was No charge for receiving packages and there was, we spent more than $250 because we did our shopping o line. The furniture is dirty and has cigarrette burnts all over. There arent any cleaning supplies like broom, mop or vacuum we obviusoly did not travel with that. The worst communication ever, questions answered 3 days later, never resolved anything. Food diaposal didnt work, closet doors derailed, showers clogged, etcâŠ
We had a lovely stay! The location is perfect - beach is just outside the resort doors, gorgeous views. grocery store and restaurants within walking distance. We loved the pool area and the resort amenities. Only disappointments were some finishings/expectations within the room itself. Many things didnât work (toaster, drains in shower, stove fan, door handle fell off etc). Didnât ruin our trip but these things could be easily fixed!
The location couldn't be better. The only obstacle to the beach was the pool! The condo was incredible. Clean and fully stocked. Was much better than expected. We arrived on Thanksgiving Day. The check in was easy as it was exactly the same as our instructions. The management company was extremely responsive for any and all our needs during our stay. The team was led by Simon...Superman. We would stay at the Hyde Resort any and every time we visit the Fort Lauderdale/Hollywood Beach area.