6/10 Satisfaisant
Mary T.
22 juin 2025
Great location, property needs better upkeep
The instructions for this unit were a little confusing. The building security door doesn't lock and the entryway smells like stale cigarettes. We didn't realize door C opened up into more units, it was clearer from their private site instructions. I used the bathroom only to immediately find we had 0 toilet paper. We also had no bathmat, smoke detector was lying on the window sill, and an open, but unused band aid was within view under the bed. Cleaning needs a serious step up. Our friends (same building, different reservation) had no hand soap. Maintenance should so a once over, the towel bar is loose and the bed squeaks at the slightest move.We were grateful the portable AC worked well. The bed and pillows were fine. I have mixed feelings about the security of the doorknob. It's convenient, but I'm guessing the code doesn't change between guests. I'm not sure how many properties this host owned, but the checkout procedures caused us a minor headache. They want a lockbox with a photo of the key, but we never opened it, we weren't even sure we were given a code. There's a camera over the door which can verify this. The host responded to messages pretty quickly. I'm not sure if it's their messaging service or VRBO but I got multiple messages and sometimes illogical ones like reminders to confirm after I'd done it weeks earlier. This is my second booking with this host and second booking with issues, which feels more like a pattern than fluke.
Mary T.
Séjour de 3 nuits en juin 2025