Palaces à Montelibretti

« We loved the place. Very easy, clean. Frederika the owner was adorable !! »

« La chambre était impeccable, la personne au service du petit déjeuner trés sympathique. »

« La chambre est impeccable le personnel agréable et le petit déjeuner excellent »

« The staff was awesome went out of their way to make our trip an excellent experience »

« Unacceptable experience for a 4-star hotel Very poor customer service from receptionists Gianfranco and Adrianna. The AC in my room was not working on a sunny day, making the room extremely hot and impossible to sleep in. Instead of helping, I was told to “write a formal request” because it was “not their job.” Gianfranco then shouted aggressively, said it was his last day, slammed his laptop shut, and walked away. Adrianna told me to leave. As a paying customer making a legitimate request, this...