Thank you Franck for your high score of our hotel.

Hello Alex,We appreciate your feedback regarding your recent stay. We value your comments about our receptionists and apologize for any inconvenience you may have experienced. Your observations are valuable for our continuous improvement efforts. We recommend reaching out to our management team for any further concerns or assistance with your stay.

Hi Rebecca,We regret the negative experience you had during your stay. We take your concerns seriously, and we are saddened that our staff did not meet your expectations in terms of their demeanor. Providing excellent customer service is important to us.Additionally, we are sorry to hear of the discomfort caused by the presence of individuals engaging in inappropriate activities. The safety and well-being of our guests is a top priority, and we will work diligently to address these concerns.Thank you for bringing these matters to our attention. We hope that you will reconsider and give us another opportunity to provide you with a more enjoyable and satisfactory stay in the future.

Hi John,We appreciate your feedback. We understand your concerns regarding the cleanliness and maintenance issues you encountered in your room. It is disheartening to hear that the upkeep did not meet your expectations, especially compared to your previous experiences when it was a Best Western College Inn.We will investigate the matter of the leftover debris on the floor, the cleanliness of the toilet, and the areas that were not professionally done, such as the shower curtain holder and paint job. We take these matters seriously, and we will address them with our housekeeping and maintenance teams to ensure that improvements are made.We are glad to hear that you found the bed comfortable and enjoyed the breakfast. However, we understand your decision not to return, and we respect your choice. Thank you for considering our hotel in the past, and we appreciate your feedback. We will use it to improve our services. We wish you the best in your future travels.

Hi Mark,We regret for the inconvenience caused by the missing wall plates on electrical outlets and the disturbance caused by the use of a power washer near one of the entries. We understand the importance of maintaining a safe and quiet environment for our guests.We appreciate your feedback, and we will address these concerns with our maintenance and management teams to ensure that improvements are made. Thank you for bringing these matters to our attention.We hope that you will consider giving us another opportunity to provide you with a more enjoyable and hassle-free stay in the future.

Hi Miranda,We regret the disappointing experience you had during your stay. We understand your concerns regarding the property and the issues you encountered. Providing a safe and comfortable environment for our guests is our top priority.We appreciate your feedback, and we will address these matters with the relevant teams to ensure improvements are made. We take these concerns seriously and strive to create a pleasant atmosphere for all our guests.Thank you for bringing these matters to our attention. We hope that you will reconsider and give us another opportunity to provide you with a more satisfactory stay in the future.

Hello Jacqueline, We appreciate your feedback and apologize for any inconvenience caused during your stay. We always strive to maintain high cleaning standards and provide a comfortable experience for our guests. Please feel free to reach out to our management team directly to discuss your concerns in more detail.

Hello MONICA,We are pleased to hear that you found our hotel clean and spacious during your stay. Our team works hard to provide a comfortable environment for all our guests. If there is anything else we can assist you with, please don't hesitate to reach out.

Hi Mark,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Mark,Thank you for taking the time to share your positive feedback regarding your recent stay at our hotel. We are thrilled to hear that you were pleased with the large and comfortable room, as well as the satisfying breakfast.At our hotel, we strive to provide spacious and cozy accommodations to ensure our guests have a comfortable stay. We're delighted that you found your room to be to your liking and that it contributed to the overall enjoyment of your visit.Additionally, we're glad to hear that you enjoyed our breakfast offerings. We believe starting the day with a delicious and filling meal is important, and we're pleased that we were able to meet your expectations in that regard.Your kind words are truly appreciated, and we will share your compliments with our team. It was a pleasure having you as our guest, and we hope to welcome you back for another memorable stay in the future.Thank you once again for your positive feedback.

Hi Mattie,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hi Adrienne,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We understand that a peaceful and restful environment is essential for a comfortable stay, and we apologize for falling short of your expectations in this regard. We strive to provide a tranquil atmosphere for all our guests, and we will take your feedback into consideration to better address noise-related issues in the future.We value your business and appreciate your understanding. If there is anything else we can assist you with or if you have any further comments, please feel free to reach out to our customer service team. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Thank you once again for sharing your feedback.

Hi Nadia,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Jonathan,We are pleased to hear that you enjoyed our friendly staff and comfortable accommodations. We strive to provide a pleasant stay for all our guests. Your feedback on the breakfast is appreciated and will be shared with our team for further improvements. Thank you for choosing to stay with us and we hope to welcome you back in the future.

Hello Kayla, We appreciate your positive feedback on our service and cleanliness. Your safety is important to us, and we will address the issue with the side door promptly. Our team is dedicated to providing excellent service, and we will consider your suggestions for property updates.

Hi Ali,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hi Susan,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your positive comment about our breakfast offerings. However, we understand your suggestion for an update or remodeling of the hotel.We continually strive to enhance our guests' experience, and your feedback is invaluable in helping us identify areas for improvement. We will carefully consider your suggestion for updates or remodeling as we plan for future enhancements to our property.We appreciate your understanding and patience, and we are committed to providing a comfortable and enjoyable stay for all our guests. If there is anything else you would like to discuss or if there are any specific suggestions you have for improvements, please feel free to reach out to our management team directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future, offering you an even better experience.

Hi Reanna,We are sorry to learn about the unsatisfactory experience you had during your stay with us. The conditions you described are unacceptable, and we understand your frustration and disappointment. We assure you that this is not indicative of our usual standards, and we take your feedback very seriously.We will thoroughly investigate the situation, address the concerns you raised, and take immediate action to rectify the issues. Our team will inspect the room for any cleanliness issues and ensure that any unpleasant odors are eliminated. Additionally, we will address the missing smoke alarm and take measures to ensure the safety of our guests.We regret the behavior displayed by our front desk staff. It is our top priority to provide exceptional customer service. We will retrain our staff to ensure that they are responsive, understanding, and helpful in addressing guest concerns.We truly value your feedback and appreciate you bringing these matters to our attention. Your experience does not reflect the level of service we strive to provide, and we are committed to making the necessary improvements to prevent such occurrences in the future.If there is anything else you would like to discuss or if there are any specific ways we can make amends for your experience, please do not hesitate to reach out to our management team directly.We hope that you will reconsider staying with us in the future, allowing us the opportunity to provide you with the exceptional experience you deserve.

Hi Shea,Thank you for sharing your feedback about your recent stay with us. It is disappointing to hear that you were asked to leave the shower and come to the front desk for shampoo and a normal-sized towel. This is not the level of service we strive to provide. We will address this matter with our front desk team to ensure that proper amenities are readily available in the rooms and that guests are not inconvenienced in such a manner.As for the cleanliness issues you experienced in the bathroom, maintaining a clean and comfortable environment is a top priority for us, and we regret that we fell short in this regard. We will work with our housekeeping team to reinforce our cleaning procedures and ensure that all guest rooms are thoroughly cleaned and inspected prior to check-in.Your feedback is crucial to our ongoing efforts to improve our services and facilities. We appreciate your patience and understanding, and we assure you that we will take the necessary steps to address the issues you raised.If there is anything else you would like to discuss or if there are any specific ways we can make amends for your experience, please do not hesitate to reach out to our management team directly.Thank you for choosing to stay with us, and we hope that you will consider giving us another opportunity to provide you with a more positive and satisfactory stay in the future.

Hi Paulette,Thank you for sharing your feedback regarding your recent stay with us.We regret that you found the facility to be slightly aged and stained. We continuously strive to maintain our property's condition, and we will take your comments into account as we plan for future improvements and renovations.As for the issue with the sink stopper being stuck closed in your room, we understand the frustration this may have caused. Your feedback will be shared with our maintenance team, and we will ensure that such issues are promptly addressed to prevent recurrence in the future.We regret the disturbance caused by the nearby nightclub or bar. We understand the importance of providing a peaceful environment for our guests, and we will look into ways to mitigate the noise impact in the future.We appreciate your understanding and patience, and we thank you for bringing these matters to our attention. Your feedback is invaluable as we strive to enhance our guests' experience. If there is anything else you would like to discuss or if there are any specific ways we can make amends for your experience, please do not hesitate to reach out to our management team directly.Thank you for choosing to stay with us, and we hope that you will consider giving us another opportunity to provide you with a more positive and enjoyable stay in the future.

Hi Troy,Thank you for providing feedback about your recent stay with us. We appreciate your comments.We understand that noise disturbances can be frustrating. We will review our soundproofing measures and explore potential solutions to minimize noise transfer between rooms.Regarding the cleanliness of the area around our property, we take this feedback seriously. We strive to maintain a clean and inviting environment both inside and outside of our hotel. We will address this issue with our housekeeping and maintenance teams to ensure that our standards are upheld consistently.We regret any discomfort you may have experienced due to the presence of a camper in the parking lot. We take the safety and security of our guests seriously and will address this matter to ensure that all guests feel comfortable and secure during their stay.Thank you for bringing these matters to our attention. Your feedback is valuable to us as we continuously work to improve our services and facilities. If there is anything else you would like to discuss or if there are any specific ways we can make amends for your experience, please do not hesitate to reach out to our management team directly.Thank you for choosing to stay with us, and we hope that you will consider giving us another chance in the future to provide you with a more positive and satisfying experience.

Hello Linda,We appreciate your feedback and are pleased that you enjoyed our central location and amenities. Your comments about the staff will be taken into consideration for future training opportunities. We hope to welcome you back for another enjoyable stay soon.

Hi Carlene,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and are glad to hear that you enjoyed our breakfast buffet and that the broken room coffeemaker was promptly replaced.We understand that our housekeeping policy, where service is provided on request while the guest is in the room, can be challenging for guests with longer stays or those who spend most of their day outside of the hotel. We apologize for any inconvenience this may have caused during your week-long stay.We value your feedback and take it into consideration as we continuously evaluate and improve our policies and services. We will review our housekeeping procedures to ensure that they are more accommodating for guests with longer stays, while still respecting their privacy and preferences.If there is anything else you would like to share or if you have any further questions, please do not hesitate to reach out to our management team directly. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable and convenient experience should you choose to stay with us again in the future.

Hi Juan,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Asayo,We regret if you found the interior of our hotel to be unsatisfactory in terms of its appearance and remodeling. We appreciate your feedback and take it seriously as we continuously work to improve our facilities.Remodeling projects can sometimes be challenging, and we understand that the final result may not always meet everyone's expectations. We are committed to providing a comfortable and welcoming environment for our guests, and we regret if our current remodeling efforts fell short of that goal.Your comments will be shared with our management team so that we can evaluate and address any areas that require improvement. We appreciate your understanding and patience during this process.If there is anything specific you would like to discuss or if you have any further questions, please feel free to reach out to our management team directly. We value your feedback and hope to have the opportunity to provide you with a more satisfying experience in the future.

Hi Peter,We apologize for the multiple issues you experienced during your stay at our hotel. A broken phone, TV, and internet are definite inconveniences, and we understand how frustrating it can be when these amenities are not functioning properly. We will immediately address these issues to ensure they are resolved promptly.Furthermore, cleanliness and maintenance are top priorities for us. We take your comments seriously, and we will work diligently to improve in these areas to provide a more comfortable and pleasant environment for all our guests.Regarding the quality of the breakfast, we have shared your concerns with our food and beverage team to ensure that such issues are addressed and corrected immediately.We truly appreciate your feedback as it allows us to identify areas that require immediate attention and improvement. Your experience is not indicative of the level of service we strive to provide, and we apologize for any inconvenience or frustration caused.If there is anything else you would like to share or if you have any further questions, please do not hesitate to reach out to our management team directly.Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust and provide you with a more satisfactory experience in the future.

Hi Karla,Thank you for bringing these concerns to our attention. We understand that clear and readily available information is essential for a comfortable and hassle-free experience. We apologize if there was a lack of communication regarding maid service, linen replacement, towels, TV operation, and how to contact the front desk.We will review our procedures and ensure that we provide comprehensive information to guests upon check-in or in the rooms. This could include details about housekeeping services, how to request clean towels or trash removal, and instructions for operating amenities such as the TV and remote control. Additionally, we will ensure that a visible contact number for the front desk is available in the rooms for guests' convenience.We appreciate your feedback, as it helps us identify areas for improvement and enhance the overall guest experience. If there is anything else you would like to share or if you have any further questions, please do not hesitate to reach out to our management team directly.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with a more seamless and informative experience.

Hi John,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Bhaskar,We value your feedback and apologize for any inconvenience caused. Guest safety is our top priority, and we regularly monitor and maintain our parking areas. Your concerns have been noted and will be shared with the appropriate team for review and improvement. Your comments help us enhance the guest experience for the future.

Hello Jim,Thank you for sharing your feedback with us. We are sorry to hear about your experience with the paint smell and cleanliness issues in your room. We value your input as we strive to improve our services for all guests. We recommend reaching out to our management team directly to address any concerns you may have. Your comments will help us enhance our guest experience in the future.

Hi Michael,Thank you for sharing your feedback about your recent stay at our establishment. We appreciate your positive comments about our breakfast and the access to the nearby gym facility.However, we apologize for the disturbance caused by the train horn during your stay. We understand that this could be disruptive, especially for light sleepers. Unfortunately, the train and its operations are beyond our control as it is a separate entity. We recommend that guests who are sensitive to noise inquire about rooms that are located away from the train tracks during their future stays.We are pleased to hear that you found the nearby gym facility to be convenient and well-equipped for your fitness needs. We strive to provide our guests with amenities that enhance their overall experience, and we are glad that you were able to take advantage of this facility.We appreciate your understanding, and we hope that the positive aspects of your stay outweighed this issue. We value your feedback and will use it to continue improving our services.Thank you for choosing our establishment, and we look forward to welcoming you back in the future.

Hi Kavita,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hello Sharon, We're glad to hear you chose our hotel for your stay and hope you had a pleasant experience overall. Should you have any feedback to share, please don't hesitate to reach out to us so we can address any areas of improvement. We look forward to welcoming you back in the future!

Hi Jason,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Stephanie,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hi Andrew,Thank you for sharing your feedback regarding your recent stay at our establishment. We appreciate your observations, and we would like to address your concerns.Regarding the missing bathroom door, we understand the importance of privacy, and we regret that this oversight occurred. We will investigate the matter further to ensure that such incidents are not repeated in the future.Regarding the refrigerator condenser motor, our maintenance team will promptly address this issue to rectify the problem and ensure a peaceful environment for our guests.Regarding the light fixtures, curtains, and curtain rod, we strive to provide comfortable and well-maintained accommodations, and we regret any shortcomings in this regard. We will evaluate these areas and make the necessary improvements to enhance the overall guest experience.While we understand your concerns about the quality of the remodel, we would like to assure you that we have invested significant resources into the renovation process. However, it is possible that certain aspects may not have met your personal preferences. We appreciate your understanding and patience during this transition period.We understand that you were seeking a clean and affordable place to stay, and we appreciate your acknowledgment that we fulfilled those criteria. We continuously strive to offer competitive rates while maintaining high cleanliness standards.Thank you for bringing these matters to our attention. We value your feedback, as it helps us identify areas for improvement. We hope you will consider giving us another opportunity to provide you with an enhanced experience in the future.If there is anything else we can assist you with or if you have any further comments, please feel free to contact us. We appreciate your patronage.

Hello Celia,We appreciate your feedback and will share your comments with our team for future improvements. Thank you for choosing to stay with us.

Hello Elizabeth, We appreciate your detailed feedback on our convenient location, free parking, breakfast options, room amenities, and friendly staff. We are delighted to hear you had an enjoyable stay and would be thrilled to welcome you back in the future.

Hi Ed,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Gifford, We're sorry to hear about your experience with the towel and washcloth. Our team strives to provide ample amenities, and we appreciate your feedback for improvement. If you have any further concerns, please feel free to reach out to our management team directly. Your satisfaction is important to us.

Hello Siegfried, We apologize for any inconvenience caused by the cleanliness of your room and encourage you to reach out to our management team directly for further assistance with your experience. Your feedback is valuable to us in ensuring we meet our guests' expectations in the future.

Hi Judy,Thank you for taking the time to provide your feedback about your recent stay at our hotel. We appreciate your comments and would like to address your concerns.We are pleased to hear that you found our hotel's location convenient for visiting the tulip fields and exploring Mt. Vernon. We strive to offer a reasonable price to ensure our guests have a pleasant and affordable stay.Regarding the condition of the property, we understand that renovations have been carried out, but we acknowledge that there is still work to be done. We appreciate your understanding and patience as we continue to make improvements to enhance our guests' experience.While we appreciate your feedback about the furniture in your room, it's worth noting that we have an ongoing process of updating and replacing furniture to ensure our guests' comfort. We apologize for any cleanliness or maintenance issues you encountered in the bathroom. Our dedicated team is committed to ensuring a clean and well-maintained environment for our guests. We will thoroughly inspect the bathroom and address any areas that require attention.We regret any inconvenience you experienced with the radio alarm in your room. Our maintenance team will investigate the issue to identify the cause and take appropriate action to rectify it. Regarding housekeeping services, our team is trained to provide timely and thorough service, and we will reinforce our procedures to ensure that all guest rooms are attended to promptly.We appreciate your feedback on our breakfast offerings. While we strive to provide a satisfying and convenient dining experience, we will take your comments into consideration as we continue to improve and expand our breakfast options.We understand that you are uncertain about staying with us again. We want to assure you that we are committed to making the necessary improvements to enhance our guests' experience. We value your feedback and hope you will reconsider staying with us in the future to experience the positive changes we are making.

Hi Kellie,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments, and we would like to address the concerns you raised.Regarding the exterior condition of the hotel, including the AC units and the overflowing dumpster, we understand that it may have been an unpleasant sight upon your arrival. However, it's important to note that occasional maintenance and waste disposal issues can occur, and we strive to address them promptly.As for the discrepancies between the online photos and the current state of the hotel, it's worth mentioning that photographs can become outdated over time, and we are working with the booking site to ensure that the images accurately reflect the current condition of our property.We regret the unpleasant odor you encountered upon entering the hotel. Our team conducts regular cleaning and maintenance to ensure a pleasant environment, but there are instances where unforeseen circumstances may affect the air quality temporarily. Regarding the cleanliness and maintenance concerns throughout the hotel, we understand your disappointment. Our dedicated housekeeping and maintenance teams work diligently to maintain a high standard of cleanliness and address any maintenance issues. We will review our procedures to identify areas for improvement and ensure that our guests have a comfortable and enjoyable stay.We regret any cleanliness issues you experienced in your room. While our housekeeping team is trained to provide thorough cleaning, we acknowledge that oversights can occur. We will reinforce our training and inspection processes to ensure that all rooms meet our guests' expectations.We appreciate your positive comments about the comfort of the bed, pillows, and towels in your room. However, we apologize for any other issues that affected your overall experience. Please be assured that we take your feedback seriously and will take the necessary steps to address and improve the areas of concern.Regarding the free breakfast, we adhere to strict food safety and cleanliness standards to provide our guests with a pleasant dining experience. We will reevaluate our procedures to ensure that the breakfast area meets our high standards consistently.Thank you for bringing these matters to our attention. We value your feedback, and it helps us identify areas for improvement. We hope that you will reconsider staying with us in the future, as we are committed to providing a better experience that aligns with your expectations.If there is anything else we can do to assist you or if you have any additional feedback to share, please do not hesitate to contact us directly.

Hi Georgina,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay at our hotel.Regarding the condition of the carpets in your room, we understand how important it is to provide a comfortable and pristine environment for our guests, and we are committed to addressing this issue immediately. Our housekeeping team will be notified, and we will take swift action to rectify the situation.Regarding you finding our staff unwelcoming, hospitality and attentive service are the cornerstones of our establishment, and it is disheartening to learn that we fell short of your expectations. We will be conducting additional training sessions with our team to ensure that every guest is greeted with warmth, professionalism, and exceptional service.We appreciate your feedback as it helps us identify areas for improvement. It is our hope that you will give us another opportunity to serve you better in the future. Should you decide to return, please reach out to our management team directly, and we will make every effort to ensure your next stay is nothing short of exceptional.Thank you once again for bringing these matters to our attention.

Hi Kris,Thank you for sharing your feedback regarding your recent stay at our hotel. While we appreciate your comments, we would like to address some of the concerns you raised.Regarding the lights in the hallway, we have a maintenance team dedicated to ensuring the proper functioning of all facilities, including the lighting. We will investigate this matter further and take the necessary steps to rectify the issue promptly.As for the cleanliness of the floors, our housekeeping team works diligently to maintain a high standard of cleanliness throughout the hotel. We will reinforce our cleaning protocols and address any areas that may have been overlooked.We apologize for any items or debris you discovered in your room upon arrival. Our housekeeping staff undergoes extensive training to ensure rooms are thoroughly cleaned and prepared for guests. We will review our procedures to prevent such oversights in the future.Regarding the carpet outside your room, we regularly schedule carpet cleaning and maintenance to maintain a clean and welcoming environment. We will address this issue promptly and ensure that it is resolved.Regarding the early check-in fee, it is our policy to accommodate early check-ins whenever possible, subject to room availability. The fee helps cover the additional expenses incurred to prepare a room before the standard check-in time. We will ensure that our communication is more transparent moving forward.We appreciate your feedback as it allows us to continually improve our services. We value your patronage and hope that you will reconsider staying with us in the future, as we are committed to providing a comfortable and enjoyable experience for our guests.If there is anything else we can do to address your concerns or if you have any additional feedback to share, please do not hesitate to contact us directly.

Hi Kathleen,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Kavita,Thank you for providing feedback on your recent stay at our hotel. We appreciate your comments, and we apologize for the inconvenience you experienced regarding the gym facility.We understand that having a gym available onsite is a convenient amenity for our guests, and we regret any inconvenience caused by the gym being located next door at the health center. We will review our promotional materials to ensure that they accurately reflect the gym's offsite location.We appreciate your understanding and patience in this matter. Your feedback is valuable to us, and we will take it into consideration as we continue to enhance our services and amenities for our guests.If there is anything else we can do to assist you or if you have any additional concerns, please do not hesitate to reach out to us directly. We value your patronage and hope to have the opportunity to welcome you back in the future.

Hi Karen,Thank you for bringing this matter to our attention and sharing your concerns. Homelessness is a complex issue that affects many cities, and we recognize the importance of addressing it with compassion and sensitivity. While we do not have direct control over the activities taking place on public streets, we are committed to ensuring the safety and comfort of our guests within the premises of our hotel.We will communicate your concerns to the local authorities and relevant organizations in our community who work towards assisting homeless individuals. They may be able to provide support and resources to address the situation effectively.In the meantime, we will continue to maintain heightened security measures around our hotel to ensure the safety and peace of mind of our guests. If you ever encounter any specific issues or feel uncomfortable, please do not hesitate to contact our front desk staff immediately. They are available 24/7 and will be more than willing to assist you.We appreciate your understanding and patience in this matter. It is our priority to create a welcoming and secure environment for all our guests, and we will continue to work towards achieving that goal.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

Hi Carol,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your input and are glad to hear that you found the bed to be very comfortable.We apologize for any inconvenience caused by the lack of sugar or creamer in your room's coffee setup. We appreciate you bringing this to our attention, and we will address this issue with our housekeeping team to ensure that all necessary amenities are provided for our guests' convenience.It's wonderful to hear that you enjoyed the surrounding area and the nearby town of LaConner. We are fortunate to be located in a rural area with proximity to the Tulip Festival and charming attractions. We're glad you had the opportunity to explore the town and experience its terrific restaurants and artisan gift shops.We appreciate your feedback regarding the overall condition of the hotel. As part of our commitment to providing a comfortable stay, we continuously evaluate opportunities for updates and improvements. Your comments will be taken into consideration as we plan for future enhancements.Thank you for choosing our hotel and for sharing your thoughts. We hope you had a memorable visit to the Tulip Festival and enjoyed your time in the area. Should your travels bring you back, we would be delighted to welcome you again and provide an even better experience.

Hi Nancy,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your valuable input and are pleased to hear that you found the service to be very good and enjoyed our breakfast offerings.We apologize for any inconvenience caused by the broken glass in the adjacent parking lot. We take the safety and cleanliness of our premises seriously, and we will address this issue immediately to ensure a safer environment for our guests.We appreciate your observation regarding the appearance of the building and the need for updates. We continually assess our facilities to identify areas that require improvement, and your feedback will be instrumental in guiding our future renovation plans.We are pleased to hear that you found the beds comfortable and the rooms clean. Providing a comfortable and clean environment is a top priority for us, and we are glad that we met your expectations in this regard.We will continue to work on enhancing our facilities and services to provide an even better experience for our guests.Thank you for choosing our hotel, and we look forward to serving you again.