Hôtel près de Musée aéronautique North East Land, Newcastle-upon-Tyne, Newcastle-upon-Tyne

« I had to booked to stay overnight. When I arrived. I checked in approx 2045. Went to room. Seemed to be dirty room, as edges of carpet not hoovered. mattress exposed appeared tired. Hallway on 2nd floor smelled of weed and urine. The door just next to mines had been kicked off the hinges. Was wide open with damage. I raised issue with Khizai, I checked out and didn't stay as didn't feel safe. As seems to be shady individuals dealing drugs at the premises. I have messaged for resolution but no...

« Bel hôtel sur le golf, avec un restaurant attenant tres agréable. Prendre absolument les chambres Privilège, qui sont magnifiques et valent le petit supplément de prix. Le service est aumable et souriant. Je recommande. »

« The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open. »

« My two nights were terrible. I was left in freezing cold unable to gain access due to the lock. Owner was not immediately available for support. A guest smoked cigarettes and weeds on both night with windows shut. I returned to a smelly property. As a non smoker this was unacceptable. My clothes and air felt dirty. The same client cooked with windows shut causing the smoke alarm to go off disturbing my peace. Kitchen was used and not immediately cleaned after use by other guest. »