Innenpool

Bewertungen von Clifton Victoria Inn at the Falls

2.5 out of 5
Clifton Victoria Inn at the Falls
5591 Victoria Ave, Niagara Falls, ON

Bewertungen

7.6

Gut

435 von insgesamt 1363 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
437 von insgesamt 1363 Gästebewertungen haben eine Bewertung von 8 - Gut" "
288 von insgesamt 1363 Gästebewertungen haben eine Bewertung von 6 - Okay" "
143 von insgesamt 1363 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
60 von insgesamt 1363 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.4/10

Sauberkeit

8.2/10

Personal & Service

7.0/10

Ausstattung

6.6/10

Zustand der Unterkunft

7.2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Sebastian

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Location of the hotel was good. After 5 minutes of walking you were right in the middle of everything. Also, staff at the front desk was very nice. Totally unacceptable: the room was very dirty. After arriving in the room, the carpet was full of crumbs, dust, potato chips, some rubber bands and the cap of a bottle. Also, the linen of both beds were backwards. One had a red stain on it. Bathroom looked clean. We left for a while and told the front desk about it. After coming back, room was cleaner but not clean. Linen was changed, room got vacuumed, but not too well. Still some crumbs, a rubber band and dust (also on furniture). Picture was sent to the hotel. Breakfast was included and was basic but ok. We didn't like the plastic forks and knives and the paper plates. But that's probably just our preference. I'd think, it's probably cheaper to wash real plates than throw away tons of waste every day. Conclusion to all of this: location is good, friendly staff but the room was unacceptable (and quite old) because it was just too dirty. Even after complaining.
Aufenthalt von 2 Nächten im August 2023
Antwort von Clifton Victoria Inn at the Falls am 18. Aug. 2023
We appreciate your review and feedback. Thank You.

8/10 – Gut

Wasontiio

Mit der Familie und kleinen Kindern gereist
Great weekend trip! Close to everything! Didn't like - no fridge in rooms and most of the time the ice machines had no ice!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 22. Mai 2024
We appreciate your feedback and review.

10/10 – Hervorragend

Cynthia

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I ve stayed at Clifton Victoria 5 times and each time it has been a great experience. Love love love this Family Oriented Hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Cynthia, Thank you for your loyalty and for choosing to stay with us at Clifton Victoria Inn at the Falls. We are thrilled you have had consistently great experiences during your visits. It is fantastic to know that you love our family-oriented hotel and that we have been able to provide you with memorable stays each time. Your kind words mean a lot to us, and we truly appreciate your continued support. We look forward to welcoming you back for your sixth visit and many more in the future.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

Sarah

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 22. Mai 2024
Thank you for your review.

10/10 – Hervorragend

Senada, Centralia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice i like it
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 21. Mai 2024
Thank you for your feedback and review.

10/10 – Hervorragend

Shabaz

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All good
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 21. Mai 2024
Thank you for your feedback and review.

10/10 – Hervorragend

Julie

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great Location! Walking distance to everything! If travelling with children under 5 bring buggy! We rented a 2queen room. Only downfall was no mini fridge but we were Happy with our stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 21. Mai 2024
We appreciate your feedback and review. Thank You.

4/10 – Schlecht

George

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Great price for a great location and free parking, that’s it .Everything in the room is outdated ( beds , mattresses, TVs , bathrooms, doors, … ) I wouldn’t recommend it.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 21. Mai 2024
We appreciate your feedback and review of the hotel. Thank you.

10/10 – Hervorragend

Mihail

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Mihail, Thank you for choosing Clifton Victoria Inn at the Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Mailen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff that served the breakfast were very friendly and fast
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 21. Mai 2024
Thank You for your feedback and review.

8/10 – Gut

Sid

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were responsive and helpful. We had and issue with our hot water and it was fixed within a very short time.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 21. Mai 2024
Your feedback is appreciated and Thank you for your review.

10/10 – Hervorragend

muska

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very happy staff was very freibdly and helpfull.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear Muska, Your kind comments and excellent rating are greatly appreciated by all of us here at Clifton Victoria Inn at the Falls. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Nicholas DiCienzoGeneral Manager

8/10 – Gut

Claudia

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Close to Clufton hill which makes it very convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear Claudia, Thank you for choosing Clifton Victoria Inn at the Falls and for this outstanding review. We are glad to hear how much you enjoyed being conveniently located to everything. Our location is indeed one of the many highlights for our guests, and we are happy it was part of making your stay so memorable. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Hervorragend

Nydia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Location is perfect. Parking and breakfast are a great perk. Room view to the inside pool and breakfast area is really nice. Rug in room need to be updated.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 19. Mai 2024
Thank you for review and feedback.

6/10 – Okay

youssef

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Daily breakfast is the same and very basic, and not healthy. I liked the fact that parking is included
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 19. Mai 2024
We appreciate your review and feedback. Thank You.

8/10 – Gut

Lilli

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 18. Mai 2024
Dear Lilli, Thank you for being our guest at Clifton Victoria Inn at the Falls. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Hervorragend

Damaris

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Breakfast and parking is included in the price. It's walking distance to the Niagara Falls, restaurants, and attractions. The place was clean and staff were friendly.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 17. Mai 2024
Dear Damaris, Thank you for being our guest at Clifton Victoria Inn at the Falls and sharing your experience. We are delighted to know you were pleased with our ideal location, well-maintained property, and friendly associates. We also appreciate you mentioning our complimentary breakfast and parking. It was a pleasure to host you, and we look forward to your return visit.Sincerely,Nicholas DiCienzo,General Manager

2/10 – Ungenügend

Trish

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 17. Mai 2024
Dear Trish, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved this place , easy access to all around , will stay here again
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 15. Mai 2024
Thank you for your review and feedback.

4/10 – Schlecht

Ashley

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
We waited 15 minutes for someone at the desk to check in. There’s never anyone there, it was the same checking out. The pool is right smack in the middle of the Inn (the lobby, the sitting area for breakfast) and all the rooms are facing the pool/breakfast area, so anyone can look from up top there room and just watch you, it was an invasion of privacy.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Ashley, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the delay you experienced during check-in and check-out. We also understand your concerns about the layout of our pool and breakfast area. Your feedback is important to us, and we will consider it as we look for ways to enhance the comfort of our guests. We appreciate your comments and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely,Nicholas DiCienzoGeneral Manager

8/10 – Gut

Alaister Leonard Victor

Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Mr. Victor, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Clifton Victoria Inn at the Falls, and we look forward to welcoming you again soon.Sincerely,Nicholas DiCienzoGeneral Manager

4/10 – Schlecht

Michelle

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The walls are incredibly thin. We were woken up by people screaming in the hallways at 4 in the morning BOTH nights we were there. The breakfast has LIMITED food selection and they turn the juice “bar” off right at 10 when the breakfast is done. Just coffee is left. Nothing else. The jacuzzi tub took 25 minutes to fill up and we barely had any jets. The water pressure was terrible! I would shower and halfway through the shower the water would suddenly turn freezing cold and then a few minutes later would turn so scolding hot it left red marks on my skin. Dirty tied garbages sat in the hallway for BOTH nights we were there and we actually had to walk AROUND them. The heater didn’t heat. Nor cool either. The condition between the windows was so bad we could barely see out of them. And the water damage on the roof had the roof paint chipping. Overall, the only good thing about this hotel was the cool open concept area in the front and the location to Clifton Hill.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 14. Mai 2024
Thank you for your feedback and review. We are sorry to hear of your experience at the hotel as these issues will be forwarded to management to assess and rectify for future Guest's stays.

6/10 – Okay

Pam

Verbesserungswürdig: Zustand der Unterkunft
Perfect location but quite outdated and rough around the edges.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Nicholas DiCienzo General Manager am 14. Mai 2024
Dear Pam, Thank you for sharing your feedback with us. Your feedback regarding the updates needed in our hotel is greatly appreciated. We are continuously working on plans for renovations to enhance our guests' experiences. We are glad, however, that our location exceeded your expectations! We hope you will allow us an opportunity to welcome you back soon.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Hervorragend

MANH HUNG

Mit der Familie gereist
Gut: Ausstattung
Staff is friendly and helpful!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 13. Mai 2024
We appreciate your review and feedback. Thank You.

4/10 – Schlecht

Theresa

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I feel the property falsely represented amenities. It seemed that it came with a mini-fridge and a safe in the room. They did not. Those were items that had to be requested and payed for separately. The main dining area was nice and clean but the hallways and our room was not so great. There was garbage behind the dresser when we tried to plug in our phones. The bedspread was dirty (had a streak of what looked like blood on it). The jet tub when we filled it had a layer of crud floating on the water. There were loud people down in the lobby area which was within earshot of every room in the hotel due to the balcony doors in everyone's room that opened up to that area. Both nights I called the front desk after midnight and requested that they handle the situation. They acted like they were on top of it, however, we watched out said balcony glass door and no one ever went to speak to them. I would not go back or recommend this location to anyone I actually liked. As a final comment I would like to say that the daytime people at the front desk were very friendly and helpful in general. However, since they charge a $200 security deposit I didn't feel like I could complain about all the things we had trouble with because I worried I wouldn't get it back.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Clifton Victoria Inn at the Falls am 13. Mai 2024
We appreciate your feedback and review. And we would like to apologize for your negative experience at the property. This will be brought up with the Management team to address and rectify for any future Guest's stays. Thank You.

6/10 – Okay

John

Gut: Sauberkeit und Personal & Service
the room was very nice size, but the TV had very limited channels and no access to Niagara Falls US or Buffalo stations. There was no access to any US news channels so it felt like being in a 3rd world. Also, there was a hockey tournament and a number of the players families were staying there, so there were young boys running around at times making noise in the hallways.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear John, Thank you for providing an honest evaluation of your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed the expectations of our guests; therefore, we are genuinely sorry for not doing so during your time with us. Had we been informed about the disturbance you experienced, our associates would have done their best to make you feel comfortable. Your patience and constructive feedback are truly appreciated. We hope you will afford us another opportunity.Sincerely,Nicholas DiCienzo,General Manager

4/10 – Schlecht

mehryar

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
When we first got into the room it had an awful musty smell. We turned the air conditioning on and left to go walk around but when we returned at 830 the smell was still there. We literally had to sleep with our shirts over are faces. I woke up with such a horrible soar throat. This may be the last time we frequent here. We have stayed here 4 or 5 times and never was it like that. I really regret not mentioning it when we were there and perhaps moving rooms.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Mehryar, Thank you for being a guest at our hotel. Please accept our apologies for the issues you had in your room. Our team works hard to provide comfortable accommodations; therefore, we are disappointed this was not your experience. We have addressed this with our team, and we are grateful for your patience. Additionally, If you should have any problems during a future stay, please know our front desk is always available and happy to help resolve any issues while you are here. We hope to have another opportunity to welcome you back to our hotel soon.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Maria Alejandra

Gut: Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Ms. Alejandra, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Clifton Victoria Inn at the Falls. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Always stay here when in Niagara Falls, friendly staff!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Elizabeth, Thank you for your kind remarks. We loved reading about the exceptional service you received and how pleased you were with all of our friendly associates. We value our loyal guests and thank you for making our property your preferred choice whenever you travel. All of us at Clifton Victoria Inn at the Falls look forward to seeing you again.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Chekin rapide, personnel courtois
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 12. Mai 2024
Dear Sandra, Thank you for your kind words! We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Clifton Victoria Inn at the Falls.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I didn't like that the staff told me to hand the keycard back to them. I argued that it was my right to keep it in possession as it has confidential information on it. Staff was persistent that they would destroy the keycard
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 12. Mai 2024
Dear Lisa, Thank you for choosing to stay at Clifton Victoria Inn at the Falls and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for the inconveniences you encountered with our associates regarding the key card and appreciate you bringing them to our attention so we can share your comments appropriately. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

Judith

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is conveniently located and in walking distance to restaurants, shops and attractions in Niagara Falls.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 11. Mai 2024
Dear Judith, Thank you for choosing Clifton Victoria Inn at the Falls and for your kind feedback. We are pleased to know that your overall stay was satisfying and that you loved our proximity to the restaurants and other tourist attractions. It was our pleasure accommodating you, and we look forward to welcoming you again soon.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very very good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 9. Mai 2024
Dear David, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Clifton Victoria Inn at the Falls. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

chevel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The stay was wonderful, very close to everything. Can walk to everything. Definitely recommended.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 9. Mai 2024
Dear Chevel, Thank you for choosing to stay at the Clifton Victoria Inn at the Falls and sharing your feedback. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our ideal location. We appreciate your recommendations, and we look forward to your return visit. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Lisa, Bethesda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear Lisa, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Clifton Victoria Inn at the Falls, and we look forward to welcoming you back soon.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Hervorragend

Justine

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 7. Mai 2024
Dear Justine, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clifton Victoria Inn at the Falls; we hope to see you again soon.Sincerely,Nicholas DiCienzo,General Manager

6/10 – Okay

Amanda

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
3 of my towels were dirty . Pool is very small in the middle of the lobby crazy location
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 6. Mai 2024
Dear Amanda, Thank you for choosing to stay with us. We are sorry for the cleanliness issues you encountered with the towel and regret the inconvenience this caused. We will certainly share your concerns with our housekeeping team to take corrective action. We value your comments regarding the size of our pool and location. Your feedback is important to us as it helps to improve our guest experience going forward. We continually strive to deliver service that goes above and beyond, and we hope you will consider a return visit so we can show you the hospitality you deserve.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Valerie

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 6. Mai 2024
Dear Valerie, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Clifton Victoria Inn at the Falls. We look forward to welcoming you back on your next visit.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Rita

Mit der Familie gereist
I’m checking was amazing got could ask for a better service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 6. Mai 2024
Dear Rita, We are incredibly pleased you enjoyed your stay at Clifton Victoria Inn at the Falls, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit.Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Larry

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property, loved the New Orleans type decor. Staff all friendly and accommodating. Great location.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Larry, Thank you for choosing Clifton Victoria Inn at the Falls and for your perfect rating. We are pleased to read that you loved our property along with our fantastic location and courteous associates, It was a pleasure accommodating you and we look forward to your next visit.Sincerely,Nicholas DiCienzo,General Manager

4/10 – Schlecht

Sandra

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Needs a face lift
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 3. Mai 2024
Dear Sandra. Thank you for being our guest and posting your review. We appreciate your candid insights regarding the need for updates throughout our property. We are committed to maintaining and improving our hotel's appearance and functionality to ensure our guests enjoy a comfortable and satisfying stay. Your comments highlight important areas for our attention and investment as we make notes for future plans. We hope to welcome you back for the much-improved stay you deserve.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

Mike

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear Mike, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clifton Victoria Inn at the Falls; we hope to see you again soon. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

kirtikant

Gut: Sauberkeit und Personal & Service
Good location
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Kirtikant, Thank you for choosing Clifton Victoria Inn at the Falls. We were pleased that our location close to Niagra Falls and many other points of attraction exceeded all your expectations. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
It was a great time. Close to everything. The rooms were nice but some part had the ceiling open.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Jennifer, Thank you for staying at Clifton Victoria Inn at the Falls and for giving us such a great review. We are delighted to read you loved our well-appointed rooms and our location close to all the points of interest. Thank you once again; it will be our pleasure to welcome you back on your next visit.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

Anupreet

Gut: Sauberkeit und Personal & Service
The property is descent but location is marvellous!
Aufenthalt von 1 Nacht im April 2024
Antwort von Clifton Victoria Inn at the Falls am 28. Apr. 2024
Thank your for your review and feedback.

6/10 – Okay

Ahsan

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really old. Even the mattress spring was broken. Carpet has warping and really old. Water damage on bathroom doors. Seems like no investment made to upgrade the facilities, equipment and furniture in this hotel in last 30 years!
Aufenthalt von 1 Nacht im April 2024
Antwort von Clifton Victoria Inn at the Falls am 28. Apr. 2024
Thank you for your feedback and review. We will pass down your concerns to Management but we appreciate your feedback on your recent stay.

10/10 – Hervorragend

Debra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is old but clean and quiet. A bit too warm, but they have AC in the rooms so that is fine. The staff are very friendly and talk to everyone. It was a great night.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Debra, Thank you for taking the time to leave such wonderful feedback about your overnight stay at Clifton Victoria Inn at the Falls. We are thrilled to read you loved our excellent service and spotless property. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Sincerely,Nicholas DiCienzo,General Manager

8/10 – Gut

open

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I feel my money worth 🤗 Sauna was a bonus, I loved it.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Open, Thank you for the wonderful review of Clifton Victoria Inn at the Falls. We are thrilled to read about your stay and how much you loved our affordable rates. Thank you once more, and we look forward to hosting you again on your next visit. Sincerely,Nicholas DiCienzo,General Manager

10/10 – Hervorragend

Shakhlo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Family friendly environment with delicious breakfast! Amazing staff! Ali helped us to check in & out! Exceptional customer service. Thank you!
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 27. Apr. 2024
Dear Shakhlo, Thank you for choosing Clifton Victoria Inn at the Falls and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. We also appreciate you mentioning our delicious breakfast. We hope to have the pleasure of doing so again in the future.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 – Hervorragend

Kyle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Kyle, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Clifton Victoria Inn at the Falls. We hope to have the pleasure of doing so again on your next visit.Sincerely,Nicholas DiCienzo,General Manager