6/10 â Okay
Monica N.
17. Juni 2025
Polnell Shores
We had an ok stay at the property. There were a few disappointments but overall it was fine, just probably not a place I would visit again. The yard was super long and unkept when we arrived. It looks like they need to hire a yard service. The hot tub didnât work, and was dirty. My husband spent several hours trying to get it to work to no avail. And we understand that things happen - just a bummer. Also a bummer to get a text upon arrival saying if we wanted to use the hot tub it would be an additional 65 cleaning fee. Iâve never been charged an additional fee without it being disclosed up front. Seemed shady to spring that the day of arrival. And then, when the tub was dirty, it doesnât say much for the service team. We did get good communication from both the avantstay customer service person and the technician, although he never did come look at the hot tub. And we never got it working. Honestly the decor in the house was pretty tacky and the view is partially blocked by the houses across the street. The plumbing in the showers was super old and didnât have scald limits so it was either ice cold or burning hot. I could say more but those were the biggies.
Monica N.
Aufenthalt von 5 NĂ€chten im Juni 2025