6/10 Satisfaisant
Yvonne C.
25 avr. 2025
Les points forts : Propreté
Expected more from a Penthouse Stay
We (4 adults 50) arrived late afternoon on Sunday dropped off our things and went out for dinner. When we returned it was time to unwind and prepare for bed.That is when we discovered there weren't pillow cases on two of the beds nor where there comforters/blankets. I contacted the property manager and about 30 minutes later housekeeping brought them up to us in a black garbage bag. The kitchen was missing glassware, a pitcher and a few other things we where expecting from "a well stocked kitchen". We requested glassware multiple times (even suggested they run to Walmart and grab 4 glasses) and never received them. I was told apparently the last guest "took them".The unit has recently been renovated and has beautiful furnishings (although a couple of things have been broken), its just missing a few things you would expect in a penthouse: beach towels, light weight throws in the living area, glassware, expected bedding, etc.
Yvonne C.
Séjour de 4 nuits en avril 2025