Hôtel près de Promenade des Arts, San Juan, San Juan

« It is close to everything and the staff explains everything at the checking. »

« The hospitality love the amazing view the property owners are the nicest people so is the staff they make sure that you are very well taken care of, anything you need or any questions that you may have they will have a answer or they will have a suggestion is a very peaceful place and the homemade breakfast and the coffee is the best, Can't wait to go back I miss it already take time to unwind and relax to everyone at Serena boutique hotel Thank you you guys are the best. »

« Every thing itwas ok except for one engine that started evrry 7 minutes »

« Host was great! »

« Adéquat comme hébergement »

« Une odeur nauséabonde dans la chambre. Ça sent l’humidité. Pas d’eau chaude. C’est loin d’être comme sur les photos. Nous avons été très déçus. »

« Take out ginormous spiders from room »

« Location was great my biggest issue was parking. You had to park in the hospital lot because it's on their property. 3 to $18 every day. You get a break if you only spend 15 min on the lot. »

« Pool area still had stuff from previous renters and it was not running the filter so we weren’t able to access the pool but other than that that this was a pretty good place very comfortable and spacious there was complimentary soap towels the manager was very responsive we arrived after check out time and it was a smooth entrance because all information was provided prior to arrival and even after he was very responsive as well »