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Avis sur Club Quarters Hotel Rittenhouse Square, Philadelphia

4 out of 5
Club Quarters Hotel Rittenhouse Square, Philadelphia
1628 Chestnut St, Philadelphia, PA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 1791 avis sur 3467." "
Note des voyageurs de 8 (Bien), d’après 914 avis sur 3467." "
Note des voyageurs de 6 (Satisfaisant), d’après 384 avis sur 3467." "
Note des voyageurs de 4 (Médiocre), d’après 205 avis sur 3467." "
Note des voyageurs de 2 (Horrible), d’après 173 avis sur 3467." "

8,6/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Vesa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Merci
Séjour de 1 nuit en mai 2024
Réponse de Dermot - Guest Services le 16 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 Excellent

Jean-Philippe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mars 2024
Réponse de Dermot - Guest Services le 18 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

8/10 Bien

Fatiha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien placé au centre, personnel aux bon soins
Séjour de 2 nuits en novembre 2023
Réponse de Shantel - Guest Experience Manager le 18 nov. 2023
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed the services we offer. Looking forward to welcoming you back on your next trip to Philadelphia.

8/10 Bien

wehrli

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pas de petit déjeuné,dommage...
Séjour de 3 nuits en avril 2023
Réponse de Guest Services le 18 avr. 2023
Thanks for staying with us and for proving your feedback. Davio's did not reopen after closing down for the pandemic in March 2020. We are working very hard to have a restaurant that will be the perfect fit for our guests. We work hard to make our guests happy and will work even harder to make your next stay with us a perfect !

8/10 Bien

ISABELLE, La Prairie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emplacement parfait , près du métro, à distance de marche de lieu touristique
Séjour de 3 nuits en avril 2023
Réponse de Guest Services le 12 avr. 2023
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed our location. Looking forward to welcoming you back on your next trip to Philadelphia.

8/10 Bien

Andre

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is at the very center of downtown philly and walking distance for most museum, shopping, restaurants. The hotel does not have a place of its own to eat, nor gym, nor bar and the room are rather small. But this being said, it is clean, confortable, eco oriented, and best of all very well priced.
Séjour de 3 nuits en novembre 2022

8/10 Bien

PIERRICK

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
la proximité des commerces
Séjour de 1 nuit en octobre 2022
Réponse de Anne-Marie Senior Guest Experience Manager le 6 nov. 2022
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed our location. Looking forward to welcoming you back on your next trip to Philadelphia.

8/10 Bien

olivia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2022
Réponse de Anne-Marie Senior Guest Experience Manager le 6 nov. 2022
Thanks for providing your rating on your recent stay at Club Quarter Rittenhouse. Looking forward to welcoming you back on your next trip to Philadelphia.

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service
A éviter
Enregistrement impersonnel sur une machine. Pas de service de petit déjeuner. Chambre sans fenêtre (fenêtre de toit). Chambre malodorante (odeur désagréable d'humidité). Et tout ça pour un prix exorbitant ....
Séjour de 2 nuits en septembre 2022
Réponse de Anne-Marie Senior Guest Experience Manager le 6 nov. 2022
Thank you for the review of Club Quarters Rittenhouse. We're sorry to hear you were not pleased with your recent stay with us. Please feel free to reach out to me with the details of your stay so I can address.

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel
Hôtel très bien situé, proche de toutes commodités. L'hôtel est très propre, sécurisé. La chambre était grande, très bonne literie et très propre. Le service de ménage était super. Le personnel très agréable, professionnel et toujours à l'écoute. Si je devais revenir à Philadelphia, je retournerai certainement dans cet hôtel, et peut être essayer cette chaîne d'hôtel sur d'autres destinations.
Séjour de 4 nuits en août 2022
Réponse de Anthony - Hotel Manager le 16 sept. 2022
Hello Joseph,Thank you for taking the time to review Club Quarters Rittenhouse. I am glad to hear that you enjoyed your stays with us, and I am thankful for the kind words about our staff, the amenities and services we offer. Looking forward to hosting you again.

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Bien placé
Super bien placé et correct, et de l’eau de disposition. Aurait le mérite d’être plus propre et le staff plus présent et aimable.
Séjour de 2 nuits en août 2022
Réponse de Anne-Marie / Senior Guest Experience Manager le 11 août 2022
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay. Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 Excellent

Louis-René, Montreal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé
Séjour de 2 nuits en juillet 2022
Réponse de Anne-Marie - Senior Guest Experience Manager le 2 août 2022
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed our location. Looking forward to welcoming you back on your next trip to Philadelphia.

6/10 Satisfaisant

Daniel, Quebec

Voyage en groupe
Les points forts : Propreté
Hotel très bien situé au centre-ville de Philadelphie, cependant les chambres sont très petites et l'accueil sur les bornes est très impersonnel.
Séjour de 1 nuit en juin 2022
Réponse de Anne-Marie - Senior Guest Experience Manager le 19 juin 2022
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed our location. Looking forward to welcoming you back on your next trip to Philadelphia.

8/10 Bien

catala

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Nous avons apprécié la localisation de l hotel qui est tres proche des zones touristiques. La chambre etait de taille correcte, propre.... Nous regrettons l absence de menage pendant tout notre sejour (cause covid ???) L hotel ne propose pas de petit déjeuné, vous avez une machine a cafe dans la chambre et dans le hall.
Séjour de 3 nuits en mai 2022
Réponse de Anne-Marie / Senior Guest Experience Manager le 19 juin 2022
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed the location and amenities we offer. Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 Excellent

jean luc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
I miss terrace and breakfast or restaurant; thèses activities were closed owing to Covid 19 I enjoy this hotel
Séjour de 3 nuits en mai 2022
Réponse de Anne-Marie - Senior Guest Experience Manager le 12 juin 2022
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay. Looking forward to welcoming you back on your next trip to Philadelphia.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bien situé
Séjour de 1 nuit en novembre 2021
Réponse de Anne-Marie / Senior Guest Experience Manager le 15 nov. 2021
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed the location. Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb location at a great price!
Superbe hôtel avec lobby merveilleux (machine à café de luxe). Small space but everything is there!
Séjour de 1 nuit en septembre 2021
Réponse de Anne-Marie / Senior Guest Experience Manager le 28 sept. 2021
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed our coffee bar and other amenities. Looking forward to welcoming you back on your next trip to Philadelphia.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 11 nuits en septembre 2021
Réponse de Anne-Marie / Senior Guest Experience Manager le 28 sept. 2021
Thanks for providing your rating on your recent stay at Club Quarter Rittenhouse. Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 Excellent

Guillaume

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bon rapport qualité/prix
Tres bon hotel, bien situe. Laverie disponible, Eau disponible a chaque etage, machine a café dans la lobby, des prises electriques en grand nombre dans la chambre, vraiment tres bien.
Séjour de 3 nuits en août 2021
Réponse de Anne-Marie / Senior Guest Experience Manager le 11 sept. 2021
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed our location and amenities. Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel. Very conveniently located. Safe
Séjour de 3 nuits en mai 2024

10/10 Excellent

Xueqin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very convenient. There are lots of clothes stores, and restaurants.
Séjour de 2 nuits en février 2024

10/10 Excellent

Eugene

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great.
Séjour de 2 nuits en mai 2024

2/10 Horrible

PAMELA

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have been trying to Resolve the problem with my credit card & Expedia

8/10 Bien

Sarah

Les points forts : Propreté et personnel et service
Rooms had thin walls so noise could be an issue. Also bathrooms were very small. Location was excellent, very convenient for centre of the city. Staff excellent and very helpful.
Séjour de 6 nuits en mai 2024
Réponse de Shantel - Guest Experience Manager le 22 mai 2024
Thank you for the review of Club Quarters Rittenhouse. I am happy to hear that you enjoyed the room and location, however I am sorry to hear that your room was not as quiet as we would like for you.

10/10 Excellent

Kelsey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here for 2 nights and had no issues with anything at this property. The only downside is that they dont have their own parking but there is a parking garage right around the corner so is wasnt too bad. Overall would definitly stay here again.
Séjour de 2 nuits en mai 2024
Réponse de Shantel - Guest Experience Manager le 22 mai 2024
Thank you for the review of Club Quarters Rittenhouse. I am happy to hear that you enjoyed the room and location, however I am sorry to hear that parking was not as easy for you but you were still able to use it.

8/10 Bien

Joann

Voyage en couple
Les points forts : Propreté et personnel et service
The property is in a great location. The staff were fantastic! I would have appreciated more specific info from the property about parking. Having my bf drive around while I got the specifics isn’t the best way to handle it. The room we stayed at was acceptable, but with a little TLC, it could be really charming. Better towels, cleaner windows, nicer bedding would go a long way.
Séjour de 2 nuits en mai 2024
Réponse de Shantel - Guest Experience Manager le 22 mai 2024
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.

10/10 Excellent

Khanh

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is very central and convenient to walk to famous attractions.
Séjour de 1 nuit en mai 2024
Réponse de Shantel - Guest Experience Manager le 22 mai 2024
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.

6/10 Satisfaisant

Mike, Irvine

Hotel’s location was a better value then the service received.
Séjour de 1 nuit en mai 2024
Réponse de Shantel - Guest Experience Manager le 22 mai 2024
Thank you for the review of Club Quarters Rittenhouse. I am sorry to hear that we did not meet your expectations. Please feel free to reach me at the hotel with the details of your stay so I can address any issues you experienced.

8/10 Bien

Gregory

Voyage en couple
Les points forts : Personnel et service
The property was okay, and the staff was great. It was a decent value for the money. It was located in central Philly, and there were a lot of people loitering on the sidewalks. It didn't feel like the safest environment.
Séjour de 1 nuit en mars 2024
Réponse de Shantel - Guest Experience Manager le 22 mai 2024
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.

6/10 Satisfaisant

Jeffrey

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The service is non-existent. I tried to check in at 3:45 and was told that my room was not ready but would be available in a few minutes. 10 minutes later I was told it still wasn’t ready and could take a half hour. The desk clerk then offered to switch my room. I was then given a key to one of the smallest hotel rooms I have ever seen with an equally small bathroom. While they both were clean and functional, it was not worth $300.00
Séjour de 1 nuit en mai 2024
Réponse de Shantel - Guest Experience Manager le 22 mai 2024
Thank you for the review of Club Quarters Rittenhouse. I am sorry to hear that we did not meet your expectations. Please feel free to reach me at the hotel with the details of your stay so I can address any issues you experienced.

10/10 Excellent

Richard S.

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I found the service to have been extraordinary. The staff was helpful, knowledgeable, and kind. I felt that I was their guest as opposed to a customer. I would happily return to the hotel because of their professionalism. Three individuals stood out in particular, and they were Dermot, Shantel, and Quinton.
Séjour de 1 nuit en mai 2024
Réponse de Shantel - Guest Experience Manager le 22 mai 2024
Thank you for taking the time to review Club Quarters Rittenhouse and for your feedback regarding the service provided by Dermot,Shantel,Quinton. Your kind words will be celebrated with the entire team. Looking forward to welcoming you back on your next trip to Philadelphia.

6/10 Satisfaisant

Marcia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms are really small... big enough for one person.
Séjour de 1 nuit en mai 2024
Réponse de Shantel - Guest Experience Manager le 22 mai 2024
Thank you for the review of Club Quarters Rittenhouse. I am sorry to hear that we did not meet your expectations. Please feel free to reach me at the hotel with the details of your stay so I can address any issues you experienced.

10/10 Excellent

Elaine

Exceptional customer service. Warm, welcoming, and patient. Thank you for a wonderful experience.
Séjour de 1 nuit en mai 2024
Réponse de Dermot - Guest Services le 19 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

6/10 Satisfaisant

Arnold

Les points forts : Propreté
Les points faibles : Équipements
Tiny rooms, no restaurant, minimal service. Stay here only if you can get a good price.
Séjour de 2 nuits en mai 2024
Réponse de Dermot - Guest Services le 19 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Serena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed at Club Quarters to attend a Rutgers graduation ceremony. It is clearly the best value in the area, and given the reasonable rates, I was surprised at how nice the place is. My room was extremely clean, had a small fridge, microwave, and coffee maker. Each floor has a station for filtered water. The lobby includes a coffee machine that makes excellent coffee as well as a still and sparkling filtered water station. The hotel is located in a busy area with lots of nearby restaurants and is in excellent proximity to Penn State, Drexel, and Rutgers (across the bridge, which has a walking path). Despite the business and noise outside, the hotel rooms themselves are very quiet. Staff is extremely friendly too. Dermot and Orianna were extremely friendly, welcoming, and helpful. If I'm ever in Philly again, I will definitely stay here.
Séjour de 2 nuits en mai 2024
Réponse de Dermot - Guest Services le 19 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

8/10 Bien

Alison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was nice, staff was friendly. Room was small
Séjour de 2 nuits en mai 2024
Réponse de Dermot - Guest Services le 19 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

6/10 Satisfaisant

Gabryell

Les points forts : Personnel et service
Small weird shaped rooms
Séjour de 2 nuits en avril 2024
Réponse de Dermot - Guest Services le 19 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Satisfaisant

Michel S.

Les points forts : Propreté et personnel et service
Elevator broken. Room card system down. Not the first time. Older hotel. Convient to train station
Séjour de 1 nuit en mai 2024
Réponse de Shantel - Guest Experience Manager le 20 mai 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future.

10/10 Excellent

Francis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful staff, clean room
Séjour de 2 nuits en mai 2024
Réponse de Dermot - Guest Services le 19 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 Excellent

Irina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best in Philly, I have stayed here at least 4 times and I will certainly be back. The staff is super nice and helpful, they always greet me and remember me from previous stays. The location is unbeatable, close to everything and safe. There’s anything you need in the area, walking distance to museums and delicious pizza, as a New Yorker I care about those things. I love this hotel.
Séjour de 1 nuit en mars 2024
Réponse de Dermot - Guest Services le 17 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 Excellent

Chie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The receptionist Dermot was very kind and attentive. He waived the fee for early check in, and I was able to get to my room as early as 10:00 a.m. The hotel is within walking distance to almost all major attractions in Philly, and it also has a train station nearby.
Séjour de 1 nuit en mai 2024
Réponse de Dermot - Guest Services le 17 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 Excellent

Jamie

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Shantel Dove le 18 mai 2024
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated, and I look forward to hearing from you

10/10 Excellent

George Philip

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
1ST CLASS ALL THE WAY-ILL B EBACK!
Séjour de 1 nuit en mai 2024
Réponse de Dermot - Guest Services le 17 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 Excellent

Lizandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La atención del personal es excelente. Siempre dispuestos a responder a tus necesidades.
Séjour de 6 nuits en mai 2024
Réponse de Dermot - Guest Services le 17 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 Excellent

Kevin

Voyage en famille
Great location. Excellent restaurants vegan vegetarian options. Dermot in guest services was terrific with suggestions.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 16 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

8/10 Bien

Maria Paz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Dermot - Guest Services le 17 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Small Room but competitive pricing. Nice staff, very helpful -they are the stars here.
Séjour de 2 nuits en mai 2024
Réponse de Dermot - Guest Services le 16 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Ann

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in the city. Close to public transportation to and from the airport and around the city. I really appreciated the water bottle refill and ice station in my floor. Staff was welcoming and helpful, thank you!
Séjour de 2 nuits en mars 2024
Réponse de Dermot - Guest Services le 16 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

8/10 Bien

Robert, Bath

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Small but nice. Not luxurious. Room was small but had everything except a refrigerator. No food at hotel; maybe some muffins or such in the morning would be nice. Liquids were fine. Just
Séjour de 2 nuits en mai 2024
Réponse de Dermot - Guest Services le 16 mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

6/10 Satisfaisant

Beverly

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Dermot - Guest Services le 16 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!