Hôtel près de Pont de Barelang, Batam, Batam

« Le equipements dont la superbe piscine. Toutefois cette info est pour le manager..rien a faire et pas ou peu d'activites et surtout aucun tours offert et pas d'aide de l'hotel. Bien dommage car le reste est parfait »

« Hôtel très agréable, Belles prestations. La responsable du front office est très efficace. Ce qui grandement contribué à la réussite de mon séjpur »

« Shops around »

« dirty and smelly linens. broken faucet and noisy fan. »

« The room was really dirty, from Toilet,Window , wardrobe and the interior,, it worse than 1 star Hotel. The pool was full of Non-Hotel resident, heard from them they just be there for swimming leason, the pools water was dirty and no towel provided for hotel-Resident. The Lobby, there were no Aircon as well and the restaurant where we had breakfast the menu was limited and very hot as well, it seems the Aircon was not opened Lastly I felt no-safe, the lift can be access by anyone, no need card...

« Serviettes sales, même quand vous en demandez des propres. Pas du tout d'isolation, tout 'e monde à l'air d'être dans votre chambre. »

« Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time...

« I like the breakfast, very delicious Good experience and Good value for money »

« everything was good ! have a pleasant stayed »

« Médiocre à tous point de vue. Hôtel en perdition. »

« The hotel is very close to Batam Centre Ferry Terminal: very convenient ! It is located opposite to Mega Mall where you can find everything. We were welcomed with a delicious ginger lime cocktail. The staff is extremely kind, very very helpful and smiling which is totally diferent from Singaporean behaviour. The breakfast was delicious, tasty and with a wide variety of products. I highly recommend this hotel and definitely I will visit again. »

« Awesome »

« No cleaning done . They only offer late checkout and start cleaning at 4pm »

« tres bon accueil, personel tres agréable et a l ecoute »

« The room was perfect, as expected. Asked for a non-smoking room and it smelled great as I entered the room. Had a great rest and I will definitely return the next time I am in Batam. »