Hotel Port Vila

"The room is nice but there are some (recurring) issues with this hotel. The cable TV does not work. There is septic tank smell coming up through the drain pipes. There was no phone in the room (and they failed to bring it despite 3 seperate requests). The maid service is uneven (leave things in the trash, forget to put back towels, etc.). Its OK for Port Vila as long as you pay less than 15 000 Vatu per night for your room."

"The waterfront restaurant is in a nice setting and the view is nice. The lagoon is dirty though, so fine for kayaking but not swimming. The duplex apartment was run down. The TV very small. The remote control disgusting. The aircon is in the living room. The aircon in the room does not work. You would not sit on the couches that are beyond stained. The floor is dirty. No blankets, just sheets. The mattress and bed is all caved in. There is no housekeeping and no one even swaps out towels or replenishes toilet paper or toiletries even on 4+ night stays. "

"L’endroit est charmant mais n’est pas fidèle aux photos de l’annonce. En effet l’endroit semble avoir été abîmé par le temps depuis la prise des photos. Par ailleurs, la propreté est à revoir, nous avons trouvé des draps sales à notre arrivée, des poils et cheveux un peu partout. Cependant après notre sollicitation le personnel a nettoyé la chambre. "