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Avis sur Los Altos Resort

5 out of 5
Los Altos Resort
Kilometer 4 on main road, Manuel Antonio National Park, Quepos, Puntarenas

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 159 avis sur 229." "
Note des voyageurs de 8 (Bien), d’après 44 avis sur 229." "
Note des voyageurs de 6 (Satisfaisant), d’après 14 avis sur 229." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 229." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 229." "

9,6/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bel endroit et formule idéal pour être la famille tous ensemble! Personnel accueillant!
Séjour de 4 nuits en février 2018
Réponse de EV le 7 mars 2018
Merci beaucoup pour les bons commentaires. Revenez bientôt!

10/10 Excellent

GERARD

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We stayed in one of the townhouses—it was amazing! Beautiful views with a private plunge pool.
Séjour de 4 nuits en février 2024

10/10 Excellent

Anthony

Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Los Altos is a wonderful small hotel with a wide variety of rooms, all of which are incredible. The staff was extremely friendly and helpful. Andres checked us in and showed us around the gorgeous grounds. He was extremely professional and helpful for our entire stay. The rooms were clean and had all of the amenities we could have possibly wanted for our stay. The food at the on-property restaurant was delicious and reasonably priced. Overall, this hotel was a fantastic experience and a great value. 10/10 recommend!

8/10 Bien

James

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
I did not like that someone could enter the unit via elevator anytime without warning and someone did that one evening.
Séjour de 7 nuits en mars 2024

6/10 Satisfaisant

Phuong

Voyage en groupe
Les points forts : Propreté
Les points faibles : Équipements
Got my room service order wrong many times. Property condition is just ok.
Séjour de 2 nuits en mars 2024

10/10 Excellent

paulo

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We had a fantastic stay! Beautiful property with amazing views. Super friendly staff with a great restaurant. We saw a lot of birds and monkeys on the property which was pretty incredible. Nice hiking trails on site and many walkable restaurants near by. We will definitely come back!
Séjour de 4 nuits en février 2024

10/10 Excellent

Alessia

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our four day stay at Los Altos was absolutely wonderful! - hotel room was clean and had a beautiful view - staff was incredibly kind, accommodating and prompt with any requests we had - coordination of airport shuttle and various tours was excellent- everything was prompt and comfortable - area around the hotel is absolutely beautiful -2 for 1 drinks at happy hour was a great deal- drinks were delicious - private beach was very enjoyable and relaxing - free breakfast was a huge plus - walking distance to nearby restaurants (would definitely recommend Emilio’s and Samui) and grocery Overall an amazing experience for our first time in Costa Rica. Would definitely recommend!
Séjour de 4 nuits en février 2024

6/10 Satisfaisant

Stephen

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Beautiful location and views, but mixed service levels. Built on a hill, transportation is needed to visit the beach but their "shuttle" is usually not available. Turn down and cleaning service might not show up and is poorly done. The service team is friendly and well intentioned but they are badly understaffed. The overall feel of the place is of a tired worn out timeshare hotel long past it's prime.
Séjour de 3 nuits en février 2024

10/10 Excellent

Nancy

Séjour de 3 nuits en février 2024

8/10 Bien

Lawrence

Voyage en famille avec de jeunes enfants
The property was clean and had decent amenities. The semi private beach was an amazing feature of the property. The service and staff are very friendly albeit sometimes not the most proactive.
Séjour de 3 nuits en février 2024

10/10 Excellent

Vivien

Les points forts : Propreté et confort de la chambre
Fascinante
Un lugar ùnico y encantador..
Séjour de 1 nuit en janvier 2024

8/10 Bien

christopher

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Luxurious accommodations and a location with jungle and restaurants a short walk
Séjour de 5 nuits en décembre 2023

8/10 Bien

Swati

Séjour de 2 nuits en août 2023

8/10 Bien

Gemma

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2023

10/10 Excellent

Rachelle

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Los Altos is a wonderful hotel. The grounds are beautiful and like others have said, the wildlife is better than the National park tour! We loved our spacious suite. The food was great and the pool and beach areas were awesome. The only suggestion I would make is to have better communication regarding tours/transportation. The advance bookings were made through a series of emails and we never got a one sheet PDF with what we booked and payment information. We also needed a lot of cash since we asked to pay for these directly. Small tweaks would really make this smoother and aligned with other CR resort tour experiences. Overall, highly recommend!
Séjour de 3 nuits en avril 2023

8/10 Bien

Daniel

Voyage en famille
Schönes Resort Nahe Strand und Nationalpark
Das Appartement war sehr geräumig und bot mehr als genug Platz für unsere 5-köpfige Familie. Pool und Restaurant waren ebenfalls sehr schön. Das Personal ist sehr freundlich, jedoch können nicht alle Englisch sprechen. Meine moderate Bewertung kommt daher, dass es aus meiner Sicht kein 5-Sterne Standard ist. Ich würde dem Resort nur 4 Sterne geben. Daher ist auch das Preis-Leistung-Niveau ungenügend.
Séjour de 4 nuits en avril 2023

10/10 Excellent

Rebecca

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A beautiful and relatively private setting with excellent food and very friendly, accommodating staff. Loved the quiet beach and lovely pool at sunset. A bit frustrating to have washer/dryer in apartment but not be able to access it.
Séjour de 4 nuits en avril 2023

10/10 Excellent

Zaven

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Los Altos was beautiful and serene. The staff was amazing. So helpful, friendly and attentive!
Séjour de 4 nuits en avril 2023

10/10 Excellent

Aja

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2023

10/10 Excellent

Maria

Séjour de 4 nuits en février 2023

8/10 Bien

Marisol

Séjour de 4 nuits en janvier 2023

4/10 Médiocre

Keylla

Voyage en couple
Les points faibles : Propreté
Extremely overpriced and overated! NO VIEW FROM THE ROOM! The shower was full of mold and mildew! There was no service at pool area! Anyone! Not a pleasant experience!
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Narendra, long grove

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

10/10 Excellent

Tonya

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We went to Los Altos for my 45th birthday and it was absolutely amazing! We were in love with the resort from the moment we walked in. The condo is huge and beautifully decorated. The pool has the most gorgeous views and you can see animals while you are sitting there. We actually saw more animals there than we did at the National Park. We asked them about a nice restaurant in the area for my birthday and they surprised me with balloons and a delicious birthday cake. The staff definitely made me feel special. The restaurant had a wonderful breakfast with beautiful views. I honestly can’t say enough good things about Los Altos, we will definitely be back.

6/10 Satisfaisant

Mary

Les points forts : Propreté
Les points faibles : Équipements
Séjour de 1 nuit en novembre 2022

8/10 Bien

Luis

Séjour de 3 nuits en septembre 2022

10/10 Excellent

YUKI, NEW YORK

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2022

10/10 Excellent

Carl

Les points forts : Propreté et confort de la chambre
Fantastic stay!
Fantastic stay. Nice employees, wonderful service, great breakfast and an awesome location.
Séjour de 6 nuits en août 2022
Réponse de EV le 31 août 2022
Thank you very much for your comments! it was lovely to have you stay with us.

10/10 Excellent

Rhonda

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This resort is amazing!!! We saw more wildlife on the grounds than at Manuel Antonio. Sitting at the pool watching monkeys in the trees and Toucans flying overhead. People were so friendly, Rooms were huge, spotless and so beautiful. Food is amazing. 10/10 can’t wait to go back!
Séjour de 2 nuits en juin 2022
Réponse de EV le 29 juin 2022
Thank you very much, Rhonda. Hope to see you guys back soon!

10/10 Excellent

JAYNE, Altadena

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is clean, beautiful and well maintained. We saw sloths, lizards, lots of monkeys, birds and gorgeous vegetation.
Séjour de 6 nuits en juin 2022
Réponse de EV le 29 juin 2022
Thank you very much for your review!

8/10 Bien

Michael

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The room and property were lovely.
Séjour de 5 nuits en mai 2022
Réponse de EV le 7 juin 2022
Thank you very much for your review!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Nice, but Overpriced
The accommodations at Los Altos are definitely beautiful and spacious. We stayed in a 3 bedroom with a family of 5 and there was more than enough room. The grounds were well kept and the staff was polite and helpful. The breakfasts were great with various cook to order options. There was an abundance of wildlife roaming the property that made my children especially happy. The private beach is underwhelming and very rocky. We ended up taking a taxi to the public beach each day that was much nicer. We have stayed in the Manuel Antonio area many times, but this was our first stay at Los Altos. Overall, I feel like this property is quite overpriced comparing it to the other places we've stayed.
Séjour de 7 nuits en février 2022
Réponse de EV le 29 mars 2022
Thank you for your review!

10/10 Excellent

Mark Joseph, Germantown

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We had an excellent time at Los Altos. All the staff at the hotel were great. Kenneth at the front desk was so nice. All the araganements made through the hotel reservations department (Esteban, Efrain and Saidmon) were handled without issue. We saw more wildlife on the property then we did on our tour of Manuel Antonio National Park. The first day on our walk down to the beach we came across a bunch of white faced monkeys that crossed 5 feet in front of us. Later that day at the pool a group of squirrel monkeys came down from the trees and everyone grabbed their camera. The food and the service at the resturant and pool were super. The room was probably the best I have ever stayed in with a fantastic view.
Séjour de 4 nuits en février 2022
Réponse de EV le 29 mars 2022
Thank you very much for your comments!

10/10 Excellent

LaKeshia

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful property and friendly staff.
Séjour de 4 nuits en janvier 2022
Réponse de EV le 1 févr. 2022
Thank you for your review!

10/10 Excellent

Alfredo

Séjour de 2 nuits en janvier 2022
Réponse de EV le 25 janv. 2022
Thank you for your review Alfredo. Hope to see you back.

10/10 Excellent

Alyssa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful property! Animals everywhere! Friendly helpful staff the pool is warm and hot tub is hot.! Rooms gorgeous and big!
Séjour de 2 nuits en décembre 2021
Réponse de EV le 25 janv. 2022
Thank you very much for your comments Alyssa.

10/10 Excellent

Johanna

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
De lokatie is geweldig. De appartementen zijn heel erg ruim en smaakvol ingericht.
Séjour de 6 nuits en novembre 2021
Réponse de EV le 25 janv. 2022
Thank you very much for your comments.

10/10 Excellent

Belman

Voyage en famille
Les points forts : Propreté et confort de la chambre
Great place to relax
Great hotel near Manuel Antonio National Park. The service was great, the food was excellent. I will definitely come back in the future. They pay attention to detail, which is great.
Séjour de 1 nuit en novembre 2021
Réponse de EV le 1 déc. 2021
Thank you very much for your comments!

8/10 Bien

Randy

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Esau the bartender was the best part of the experience! He was very helpful and knowledgeable!!
Séjour de 2 nuits en novembre 2021
Réponse de EV le 30 nov. 2021
Thank you very much for your review!

4/10 Médiocre

Deisy

Les points forts : Propreté
Les points faibles : Confort de la chambre
Friendly and clean, but UNCOMFORTABLE.
My main disappointment was with the beds and pillows-hard as a rock! I ended up sleeping on the couch the last night of our stay because I simply could not handle another night in that bed. I’ve had better sleep on planes!
Séjour de 3 nuits en août 2021

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I have no complaints, it was beautiful the staff was extremely nice our room was always clean and everything working properly. I had an amazing stay I loved it
Séjour de 4 nuits en septembre 2021
Réponse de EV le 21 sept. 2021
Hello Jennifer. Thank you very much. It was a pleasure having you stay with us. Hope to see you back soon!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff service and the view were excellent! The location in a tropical climate with lush vegetation and a variety of wildlife was superb. The cushions at the pool area and the living room in the penthouse need replacement though as they were dirty.
Séjour de 5 nuits en juillet 2021
Réponse de EV le 21 sept. 2021
Thank you very much for your comments. The high humidity of the rainforest quickly shows on the cushions, we will address that. Thanks again!

8/10 Bien

RIKKI

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en juillet 2021
Réponse de EV le 21 sept. 2021
thank you for your review!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wonderful experience at this amazing boutique resort. Fabulous accommodations with a huge 3 bedroom condo size flat. Small enough resort for personal service in all aspects. The food at the restaurant was actually amazingly good, no matter what we tried, from breakfast buffet to dinner. We didn't eat there all the time but each time we did we were pleasantly surprised. Can’t recommend enough. Including the free private resort tour of their reserved park.
Séjour de 3 nuits en juillet 2021
Réponse de EV le 20 juil. 2021
Thank you very much for your comments!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
LOVE this place!!!
Hospitality was amazing. The employees were so accommodating and helpful. Property was beautiful - the rooms were spacious, clean, and had everything we needed. The restaurant on property was delicious and breakfast was a highlight. We can’t wait to be back.
Séjour de 7 nuits en juin 2021
Réponse de EV le 13 juil. 2021
Thank you very much for your kind comments. Hope to see you back soon!

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly staff, we felt safe and really enjoyed the meals at their onsite restaurants. Will highly recommend this place.
Séjour de 4 nuits en juin 2021
Réponse de EV le 13 juil. 2021
Thank you very much!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This is one of my favorite resorts I have ever stayed at! The location is incredible and the patio views are beautiful. The property looks even nicer in person than in the photos. There's also a private trail/ beach access on the property where we spotted some monkeys, parrots, & a toucan - was super thrilled. Also the daily breakfast that is included with your stay is top of the line! - Not your average complimentary breakfast. The staff at this resort provided us with 10/10 service & even managed to quickly ship me back my computer tablet that was accidentally left in the room after we checked out. The property, including the area around it feels very safe and the property itself has security. All in all, I cannot recommend this resort enough to anyone visiting Manuel Antonio.
Séjour de 3 nuits en juin 2021
Réponse de EV le 13 juil. 2021
Thank you very much for your great comments! It was a pleasure having you around. Glad to know your Tablet arrived quickly and safely!

10/10 Excellent

Janicia

Voyage en groupe
Les points forts : Propreté et confort de la chambre
The Best !
This resort was one of the best Ive ever stayed at. Kenneth was so welcoming. He set all of our excursions up even our transportation to the hotel from the airport. Upon our arrival he took our bags and escorted us up to our rooms. The suit we had was the rainforest sweet and our view was nothing short of perfect. Our suit in its entirety was amazing! The food downstairs at the restaurant was delicious, all the waiters were good but Johnathan was my favorite. The view from the pool was spectacular & the water was so warm! The drinks weren’t super strong but they tasted great! Everyone that worked there as well as those that we encountered in the area was so pleasant to talk to! . On the excursions except for parasailing they gave you cooked food for lunch and it was so fresh tasting. The only downfall was that the area we stayed in MANUEL ANTONIO is max 3 hrs from the airport so take that into account when setting up your flights. However if you’re coming for an experience this is the area to stay in as it has everything to do here as far as activities and the beach. Other than that costa rica owe me NOTHING! Los Altos owes me nothing. I cannot complain at all!
Séjour de 3 nuits en juin 2021
Réponse de EV le 8 juin 2021
Thanks Janicia, it was a pleasure having you stay with us. Hope to see you back soon.

10/10 Excellent

Adriana

Voyage en famille
Les points forts : Propreté et confort de la chambre
El personal, la ubicación y las instalaciones son excelentes 😊 💯 fuimos para celebrar el cumpleaños de mi mamá y ella vino encantada
Séjour de 1 nuit en mai 2021
Réponse de EV le 13 juil. 2021
Gracias Adriana! Fue un gusto tenerles por acá. Esperamos puedan volver pronto!

8/10 Bien

Voyageur vérifié

Séjour de 5 nuits en mai 2021
Réponse de EV le 8 juin 2021
thank you very much for your review!