Hotel Réserve animalière de Mahananda

« Overall it was good. Special mention of Mr. Dipayan’s hospitality to ensure smooth check in and check out. »

« The room was quite clean. The staff was very attentive and courteous. The food was great. The location is perfect. The grounds are well maintained. »

« Beautiful property, stunning views, very helpful staff - thank you for an amazing, peaceful stay! »

« Fabuleux. La service et la courtoisie de l'asie du sud. Je n'hesiterais pas de retourner. Génial. 10/10. Le seul bémol: Il y avait beaucoup de choix dans le buffet (restauration) mais le goût (menu - vegeterian north indian) était moyen. »

« Room too cold. Cant be adequately heated. Staff refused to give 2nd key to keep heater on . Cockroaches in dining area/table. Staff ignored when cockroaches were pointed out. »

« The ONLY property in Darjeeling with luxury rooms having balcony facing the majestic Kanchenjunga. The hotel is 100% Vegetarian but there are so many landmark N Veg options at stone throw that this is not an impediment. Restuarant is serving amazing food along with daily live singing by local talents. Darjeeling station where all the Toy Train (heritage steam engine driven trains) start for joy ride is 1 min away from hotel. »

« We booked this hotel for its heritage and its connection to various historical figures. What we hadn't counted on was such a warm welcome. Absolutely nothing was too much trouble, and when we were asked what we would like for breakfast on the evening before, we requested some things that weren't on their breakfast menu (We hadn't seen it at that point)and they went out and bought them specially. We honestly cannot wait to visit again. »

« The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill. »

« It was an amazing experience.. The hotel is a very good location near the mall road. The hotel staff is very friendly and cooperative. It is very decently designed but the only issue we had was the mattress there. Otherwise really good property for the price we paid. highly recommended »

« Excellent stay »

« Well maintained. Good customer service. »

« Good property to stay at very good location. Staffs are polite and helpful. Only problem I faced while checking out that they could not find my payment which already made during booking the room on hotels.com.There must have some communication gap between hotel and hotel.com causing unnecessary delay in checking out. »