Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 297 avis sur 482." "
10 – Excellent
297
Note des voyageurs de 8 (Bien), d’après 122 avis sur 482." "
8 – Bien
122
Note des voyageurs de 6 (Satisfaisant), d’après 43 avis sur 482." "
6 – Satisfaisant
43
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 482." "
4 – Médiocre
9
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 482." "
2 – Horrible
11
9,2/10
Propreté
9,2/10
Personnel et service
9,0/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
8/10 Bien
gilles
Voyage en famille
25 août 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sejour correct.
Hotel bien entretenu, chambre propres. Personnel a la réception compétent.
Petit déjeuner copieux mais par contre je regrette l'absence de thé. Il n'y en avait pas non plus dans les chambres.
gilles
Séjour de 1 nuit en août 2022
Réponse de CK Givens, General Manager | Owner le 5 sept. 2022
Dear Gilles, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We do have tea located at the coffee station in the lobby. Please ask for assistance next time so we can take care of your requests. We hope to welcome you back soon!
8/10 Bien
Jana
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay for the night. Clean and safe
Jana
Séjour de 1 nuit en mai 2024
Réponse de CK Givens le 27 mai 2024
Dear Jana,Thank you for taking the time to share your experience with other potential guests. We are thrilled you enjoyed your stay, and appreciate your acknowledgment of us being both clean and safe.
10/10 Excellent
Bryant
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Bryant
Séjour de 3 nuits en avril 2024
Réponse de CK Givens le 15 mai 2024
Dear Bryant,Thank you for taking the time to share your thoughts on your positive stay with others. We do hope to have you back again with us soon!
8/10 Bien
William, Memphis
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice people
William
Séjour de 1 nuit en mai 2024
Réponse de CK Givens le 9 mai 2024
Dear William,Thank you for taking the time to share your thoughts with the public of your positive stay. We appreciate you acknowledging our friendly staff, whom we are fortunate to have. We hope to see you again soon!
10/10 Excellent
Jazlynn
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property was wonderful, the staff is amazing!
Jazlynn
Séjour de 1 nuit en avril 2024
Réponse de CK Givens le 20 avr. 2024
Dear Jazlynn,Thank you for taking the time to share your wonderful experience with others! We are thrilled that you were able to interact with our amazing staff, who we are blessed to have! We hope to have you back with us again soon.
8/10 Bien
Sylvia
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the front deck clerks to the kitchen staff, everyone was very hospitable. Breakfast had lots of choices for all family members and people on special diets. Would stay here again
Sylvia
Séjour de 1 nuit en avril 2024
Réponse de CK Givens le 7 avr. 2024
Dear Sylvia,Thank you for taking the time to share details about your solid stay with others. We are thrilled you had such great interactions with our fine staff, whom we are so fortunate to have! I am also glad our variety of breakfast items suited your personal needs... look forward to having you back!
10/10 Excellent
Melanie
5 avr. 2024
Melanie
Séjour de 1 nuit en avril 2024
Réponse de CK Givens le 2 mai 2024
Dear Melanie,Thank you for taking the time to share your thoughts on your great stay.. we can't wait to have you back with us again soon!
8/10 Bien
Keith
Voyage d’affaires
29 mars 2024
Les points forts : Propreté et personnel et service
The only real issue that was resident was the gym was not available.
Keith
Séjour de 2 nuits en mars 2024
Réponse de CK Givens le 1 avr. 2024
Dear Keith,Thank you for sharing your thoughts on your stay with others. We apologize as the gym is down for renovations, however we do offer all of our guests the opportunity to work out at Anytime Fitness, a full service facility, which is 24 hours and right down the road.... I'm hoping that option was presented to you at the desk.
10/10 Excellent
Michael
Voyage d’affaires, Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice.
Michael
Séjour de 1 nuit en mars 2024
Réponse de CK Givens le 28 mars 2024
Dear Michael,Thank you for taking the time to share your thoughts with the general public on your stay with us! We look forward to having you back with us soon.
10/10 Excellent
Pamela
26 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Pamela
Séjour de 1 nuit en mars 2024
Réponse de CK Givens le 27 mars 2024
Dear Pamela,Thank you for taking the time to share your thoughts on your solid stay with the public. We hope to see you again soon!
10/10 Excellent
Jake
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay for one night
Jake
Séjour de 1 nuit en mars 2024
Réponse de CK Givens le 22 mars 2024
Dear Jake,Thank you for your 5 of 5!! We are thrilled you shared your thoughts with the public.. safe travels!
8/10 Bien
Lissa
Voyage en famille
14 mars 2024
Les points forts : Personnel et service
Average place to stay, needs renovations.
Lissa
Séjour de 1 nuit en mars 2024
Réponse de CK Givens le 15 mars 2024
Dear Lissa,Thank you for taking the time to share your thoughts on your stay with the public. We are slated to undergo a full renovation later this year. We do hope you come back and let us know what you think of the changes once we renovate... safe travels!!
10/10 Excellent
Miranda
11 mars 2024
Les points forts : Propreté
Miranda
Séjour de 1 nuit en mars 2024
Réponse de CK Givens le 12 mars 2024
Dear Miranda,Thank you for taking the time to share your experience with others. We can't wait to have you back with us!!
6/10 Satisfaisant
Agatha
Voyage avec des animaux de compagnie
5 mars 2024
Air conditioner was out
Agatha
Séjour de 1 nuit en mars 2024
Réponse de CK Givens le 8 mars 2024
Dear Agatha,Thank you for taking the time to share your experience with the public. We apologize for the inconvenience of the air conditioner, which has been addressed by maintenance. Please always let us know, in real time, what we can do for you... it would be our pleasure to do so.
6/10 Satisfaisant
N'shan
Voyage en famille avec de jeunes enfants
22 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room I booked per the description and picture had a full size sofa bed and seating area. The room I was given at checkin was much smaller and did not have a sofa sleeper at all.
N'shan
Séjour de 1 nuit en février 2024
Réponse de CK Givens le 22 févr. 2024
Dear N'shan,Thank you for staying with us and sharing your experience about your stay. If you booked through Expedia, or any other third party, they are not alway able to guarantee a certain type of room.. its based on availability.
10/10 Excellent
Meredith
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place. Very clean, very friendly. If you are sensitive to noise, make sure you ask for a room opposite the highway. It was very noisy. Breakfast was great.
Meredith
Séjour de 1 nuit en février 2024
Réponse de CK Givens le 14 févr. 2024
Dear Meredith,Thank you for taking the time to share your thoughts on your stay. We are thrilled you had a great experience. We are so very fortunate to have such great associates. We do offer complimentary ear plugs for those who do feel the highway noise bothers them. We look forward to having you back soon!
10/10 Excellent
James
10 févr. 2024
James
Séjour de 1 nuit en février 2024
Réponse de CK Givens le 22 mars 2024
Dear James,Thank you for taking the time to share your thoughts on your stay with us...5 out of 5 can't be beat! Hope to see you again soon
10/10 Excellent
Civyl
Voyage en famille
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Home away from home!
My daughter and I stayed two nights in Ruston for a college tour. Great service, delicous breakfast, wonderful accomodations. Will definitely stay again!
Civyl
Séjour de 2 nuits en février 2024
Réponse de CK Givens le 12 févr. 2024
Dear Civyl,Thank you for sharing your kind thoughts regarding the Fairfield with the public. We are thrilled to have you stay with us and look forward to having you back again with us soon!
10/10 Excellent
Becky
Voyage en famille
1 févr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Very comfortable room and got a good nights sleep. Would highly recommend
Becky
Séjour de 1 nuit en janvier 2024
Réponse de CK Givens le 2 févr. 2024
Dear Becky,Thank you for taking the time to share the details of your comfortable stay with others. We look forward to seeing you again soon!! Safe travels!
10/10 Excellent
Dawn
30 janv. 2024
Dawn
Séjour de 1 nuit en janvier 2024
Réponse de CK Givens le 1 févr. 2024
DawnThank you for taking the time to share your experience with others. We look forward to having you stay with us again soon... travel safely!!
10/10 Excellent
Mark
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en janvier 2024
Réponse de CK Givens le 29 janv. 2024
Dear Mark,Thank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience.
10/10 Excellent
Emily
Voyage en famille
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hot tub 😊
Nice place, friendly staff. We were super excited about the hot tub.
Emily
Séjour de 1 nuit en janvier 2024
Réponse de CK Givens le 25 janv. 2024
Dear Emily,Thank you for staying with us! We are blessed to have such great associates with us at the Fairfield. We hope you were able to relax and recharge in our jacuzzi spa king!! Hope to see you again soon!!
10/10 Excellent
Susan
23 janv. 2024
Susan
Séjour de 1 nuit en janvier 2024
Réponse de CK Givens le 25 janv. 2024
Dear SusanThank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience. We hope to see you again soon!
8/10 Bien
DARREN
Voyage d’affaires
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DARREN
Séjour de 1 nuit en janvier 2024
Réponse de CK Givens le 23 janv. 2024
Dear Darren,Thank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience. We are glad you enjoyed your stay, and hope to see you again very soon!
8/10 Bien
burl
Voyage d’affaires
17 janv. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
music playing on outside speakers during the daytime was loud and annoying,making it difficult to sleep because i was there working a night and trying to sleep during the day
burl
Séjour de 3 nuits en janvier 2024
Réponse de CK Givens le 17 janv. 2024
Dear Burt,Thank you for staying with us, and for sharing your thoughts with the community.. We do play music from 9am until 6pm out front, however in the future we can look to position you away from the speakers, or if you bring it to the attention of the manager on site, we would be happy to turn it down for you as well.. We hope to see you again soon.
8/10 Bien
Stanley
Voyage en famille
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
If your room is on the I-20 side, expect a lot of noise from cars & trucks.
Stanley
Séjour de 2 nuits en janvier 2024
Réponse de CK Givens le 17 janv. 2024
StanleyThank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience. We do have sound dampening windows however it doesn't completely cancel out highway noise. We also have earplugs available at the front desk- and they're always complimentary..
8/10 Bien
Junebelyn
Voyage en famille
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast is okay, but eggs taste fake.
The turning point going to the hotel can be somewhat confusing, make sure you're not turning on I-20 or it will cause you 20 minutes to get back.
Junebelyn
Séjour de 1 nuit en janvier 2024
Réponse de CK Givens le 15 janv. 2024
JunebelynThank you for taking the time to share valuable feedback with the community.. we greatly appreciate that! I apologize for the i20 on ramp, as it does run right next to Roberta Avenue, we will continue to see if we can post better signage. As far as the eggs, this is the Marriott standard and we will share your comments with the Food and Beverage department at corporate. We do hope to see you again soon!
10/10 Excellent
Michael
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en janvier 2024
Réponse de CK Givens le 11 janv. 2024
MichaelThank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience.We hope to see you again soon
10/10 Excellent
Anthony
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay for your buck.
It was actually an amazing stay. The first room we were issued smelled like smoke and I was quickly moved to a better room. If you're looking for a hotel with great customers and top flight amenities this is your stop.
Anthony
Séjour de 1 nuit en décembre 2023
Réponse de CK Givens le 30 déc. 2023
AnthonyThank you so much for taking the time to share your thoughts on your stay with everyone! I apologize for the room you initially were presented, but am thrilled you got to experience our wonderful staff who we are so fortunate to have!! We look forward to having you again.. have a happy and healthy New Year!!
10/10 Excellent
Voyageur vérifié
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All is right except to go to parking, it is easy to lost the entrance and again go to hwy 20.
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de CK Givens le 29 déc. 2023
Dear Anonymous,Thank you for taking time to share your score with us, indicative of a great stay! Have a happy new year!!
8/10 Bien
Anthony
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good customer service
Anthony
Séjour de 2 nuits en décembre 2023
Réponse de CK Givens le 18 déc. 2023
AnthonyThank you for staying with us at the Fairfield, and taking the time to share your thoughts with the public. We hope to see you again soon!
10/10 Excellent
David
Voyage avec des animaux de compagnie, Voyage d’affaires
17 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot. Easy checkin. Clean. Good breakfast. Friendly staff. 50 dollar pet fee a little excessive.
David
Séjour de 1 nuit en décembre 2023
Réponse de CK Givens le 18 déc. 2023
DavidThank you for taking the time to share your thoughts on your stay. We appreciate the thoroughness of your review, and thank you for the kind words as well! We hope to see you again soon!!
6/10 Satisfaisant
Michael
16 déc. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Noisy rooms on interstate-20 side. Curtains were shredded on arrival, so question what else I missed in cleanliness and preparation. Desk staff were friendly and apologetic.
Michael
Séjour de 1 nuit en décembre 2023
Réponse de CK Givens le 18 déc. 2023
MichaelThank you for taking the time to share your experience with others. Should there be excessive highway noise we do have complimentary ear plugs available at the front desk. We had the curtains changed out as well. Have a happy holiday!
10/10 Excellent
Anne
10 déc. 2023
Anne
Séjour de 2 nuits en décembre 2023
Réponse de CK Givens le 11 déc. 2023
Dear Anne,Thank you for taking the time to share your thoughts on your stay with us! We value your feedback and are thrilled that you chose to stay with us at the Fairfield.. we do hope to see you again soon! Have a very happy holiday!!
10/10 Excellent
Shameka
Voyage en famille
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shameka
Séjour de 1 nuit en décembre 2023
Réponse de CK Givens le 11 déc. 2023
Dear Shameka,Thank you for staying with us at the Fairfield! We value your input, and greatly appreciate you taking the time to share your thoughts with others. Have a great holiday season and we hope to see you again soon!
6/10 Satisfaisant
Sarah
2 déc. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Sarah
Séjour de 1 nuit en décembre 2023
Réponse de CK Givens le 6 déc. 2023
SarahThank you for choosing to stay with us at the Fairfield by Marriott of Ruston. We know you have many choices when you travel and truly appreciate you choosing to stay with us. Thank you for taking the time to provide us valuable feedback regarding your recent stay. This information allows us to continue to strive to provide the best possible guest experience.
6/10 Satisfaisant
Walter
27 nov. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Walter
Séjour de 1 nuit en novembre 2023
Réponse de CK Givens le 18 déc. 2023
WalterThank you for sharing your thoughts on your stay with us. We are sorry we fell up short in some areas, and hope that you choose to stay with us again and provide us the opportunity to shine! Happy Holidays!
10/10 Excellent
Spencer
20 nov. 2023
Spencer
Séjour de 2 nuits en novembre 2023
Réponse de CK Givens le 6 déc. 2023
SpencerThank you for a great score! We are thrilled you enjoyed your experience with us. We hope you stay with us again soon!!
8/10 Bien
john
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
john
Séjour de 1 nuit en novembre 2023
Réponse de CK Givens le 6 déc. 2023
JohnThank you for taking the time to review us! We look forward to having you back soon!
10/10 Excellent
Janet
Voyage d’affaires
15 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would stay here again
Janet
Séjour de 2 nuits en novembre 2023
Réponse de CK Givens le 6 déc. 2023
JanetThank you for the positive words!! We would love to have you back!!
10/10 Excellent
David
7 nov. 2023
Les points forts : Propreté, personnel et service, équipements
My tub drain in 220 was loose and broken and I couldn’t get NBC, but that’s not y’alls fault. My main thing I liked was not many people there and it was quiet.
David
Séjour de 1 nuit en novembre 2023
Réponse de CK Givens le 6 déc. 2023
DavidThank you for staying with us. I appreciate your thorough feedback, it is how we continue to get better... We look forward to you staying with us again!
10/10 Excellent
Candace
Voyage en famille
26 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff and very clean!
Candace
Séjour de 1 nuit en octobre 2023
Réponse de CK Givens le 27 oct. 2023
Dear Candace,Thank you for staying with us at the Fairfield and taking the time to offer your thoughts about your stay. We are thrilled our staff made your stay enjoyable, and you were happy with the condition of things at the hotel. Travel safely and we hope to see you soon!!
10/10 Excellent
Emily
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place but close to i20. A little noisy
Emily
Séjour de 1 nuit en octobre 2023
Réponse de CK Givens le 17 oct. 2023
Dear Emily,Thank you for taking the time to share your experience with others, we do our best to dampen the highway noise with our insulation and special pained windows, but still have to deal with the highway.... we sure hope to see you again soon!
10/10 Excellent
Jonathan
Voyage en famille avec de jeunes enfants
14 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lady at the front desk was so nice and helpful. We greatly appreciated her, very sorry we didn't catch her name. Please give the lady on Friday night shift (10/13/23) kudos and appreciation.
Jonathan
Séjour de 1 nuit en octobre 2023
Réponse de CK Givens le 17 oct. 2023
Jonathan,Thank you for taking your time to share your thoughts with us and sing your praises of our front desk staffer (who we have identified and will be sure to do something for). We are lucky to have such great staff members, and guests like yourself who take the time to point out what they do "when no one's watching". We hope to see you again soon!
10/10 Excellent
Maddy
Voyage d’affaires
11 oct. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Maddy
Séjour de 2 nuits en septembre 2023
Réponse de CK Givens le 12 oct. 2023
Dear Maddy,Thank you for staying with us at the Fairfield. We know you have many choices when you travel and truly appreciate your choosing to stay with us. Your feedback is invaluable!! I am thrilled we met or exceeded your expectations and sure hope you'll stay with us again soon!
8/10 Bien
Zay
3 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comortable bed and good water pressure. Decent breakfast.
Zay
Séjour de 2 nuits en septembre 2023
Réponse de CK Givens le 9 oct. 2023
Dear Zay,Thank you for staying with us at the Fairfield!! We appreciate you taking the time to share your thoughts with us!!
10/10 Excellent
Kathleen
20 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kathleen
Séjour de 1 nuit en septembre 2023
Réponse de CK Givens, Owner | General Manager le 3 nov. 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
6/10 Satisfaisant
Darren
Voyage en famille, Voyage d’affaires
19 sept. 2023
The bed was unbelievably soft and uncomfortable.
Darren
Séjour de 1 nuit en septembre 2023
Réponse de CK Givens le 20 sept. 2023
DarrenThank you for taking the time to provide us your valuable feedback. I am sorry the mattress was uncomfortable for you. I do hope the other aspects of your stay were solid.
10/10 Excellent
KeTongwa
Voyage en couple
16 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay
KeTongwa
Séjour de 1 nuit en septembre 2023
Réponse de CK Givens le 20 sept. 2023
KeTongwa,Thank you for taking the time to provide feedback to us! We are thrilled you enjoyed your stay and hope to see you again soon!
10/10 Excellent
Kristen
8 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristen
Séjour de 1 nuit en septembre 2023
Réponse de CK Givens le 20 sept. 2023
KristenThanks for the awesome review! We hope to see you again soon!!