Vue depuis l’hébergement

Avis sur Days Inn by Wyndham Salem, Illinois

2 out of 5
Days Inn by Wyndham Salem, Illinois
1812 West Main Street, Salem, IL

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 47 avis sur 253." "
Note des voyageurs de 8 (Bien), d’après 65 avis sur 253." "
Note des voyageurs de 6 (Satisfaisant), d’après 58 avis sur 253." "
Note des voyageurs de 4 (Médiocre), d’après 40 avis sur 253." "
Note des voyageurs de 2 (Horrible), d’après 43 avis sur 253." "

6,6/10

Propreté

7,2/10

Personnel et service

5,6/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

5,8/10

Écoresponsabilité

Avis

2/10 Horrible

Kimberly

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I did not stay. There were people looking in parked cars. Place was very sketchy Very unsecure for a sigle women by herself. No phones service!!!
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Beth

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The place is very hard to find, there are rental yrucks in front of it. It is very old, locks on doors did not inspire any safety. Turned the sink water on, got BROWN water pouring out fir the first 30 seconds. This really turned me off to tge idea of a nice shower. The pool was advertized, but closed until May 29th.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Joeye

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Kurt

Voyage en famille
Les points forts : Personnel et service
Fine for a night or two, at the right price, if you need somewhere to stay. Needs some repairs and updating.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Kathy

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The toilet didn't flush properly. The beds were lumpy. No luggage rack.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Jennifer

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The staff was pleasant and location convenient. We did not see bed bugs; however, the room was disgusting and not safe. There were dead roaches, bugs, and worms all over the room's floor- in the open, under the beds, against the walls. The chain for the door had a broken link and the chain slide port was missing two of the four screws. I watched a 5-year-old open the door with the chain on, and the whole mechanism burst open. Luckily I had brought additional locks and jambs with me, or we couldn't have slept here. There was no alternative and no way to switch rooms due to the eclipse. Absolutely disgusting and very poor condition.

8/10 Bien

E-K:

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pretty average cheap hotel convenient parking outside the room
Séjour de 1 nuit en janvier 2024
Réponse de Tina le 1 févr. 2024
thank you for your review

2/10 Horrible

Andrew

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dissapointing
The place was nasty. Mold on ceiling, looked like semen on bed. Holes in curtain. Itchy all over afteer laying in the bed.
Séjour de 1 nuit en janvier 2024
Réponse de Tina le 1 févr. 2024
thank you for your review

6/10 Satisfaisant

Douglas

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Remodeling company needed 911
The whole place could use a remodeling company's help service was helpful and friendly.. the carpets at wrinkles in them stains on them the internet was slow and janky the TV's outdated let's just say this place could use some 10 to 11 care the people that work there are great though kind friendly and helpful
Séjour de 2 nuits en décembre 2023
Réponse de Tina le 22 janv. 2024
thank you for your review

10/10 Excellent

Warren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and Courteous employees!
Séjour de 2 nuits en décembre 2023
Réponse de Tina le 1 janv. 2024
thank you for your review

10/10 Excellent

John

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its a great place to stay. Could you ask for a nicer place to stay? Rooms are clean and safe quit.and the prices is okay.
Séjour de 1 nuit en décembre 2023
Réponse de Tina le 12 déc. 2023
thank you for your reveiw

6/10 Satisfaisant

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They were real friendly
Séjour de 2 nuits en décembre 2023
Réponse de Tina le 12 déc. 2023
thank you for your reveiw

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, safe and cheap, enjoyed stay and will be back
Séjour de 3 nuits en novembre 2023
Réponse de Tina le 4 déc. 2023
thank you for your review

2/10 Horrible

Ray

Phone didn’t work in our room. We were killing many bugs in our room. 1/4” to 3/4”!!
Séjour de 1 nuit en novembre 2023
Réponse de Tina le 14 nov. 2023
thank you for your review

4/10 Médiocre

Patricia

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bugs in the bathroom, possible mold on the wall in the bathroom. The hair dryer wasn't on the wall. Asked for one at desk, they only had one that was broken.
Séjour de 1 nuit en octobre 2023
Réponse de Tina le 24 oct. 2023
thank you for your review

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The bathroom smelt like urine and there was stains on the carpet and box springs.
Séjour de 2 nuits en septembre 2023
Réponse de Tina le 3 oct. 2023
i will pass this on to the right department

2/10 Horrible

Jack

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I guess I should've known because of the price but it wasn't a good place to stay. Room wasn't good at all, I killed three cockroaches. It was adequate for what I needed but I wouldn't recommend it to others.
Séjour de 1 nuit en septembre 2023
Réponse de Tina le 29 sept. 2023
thank you for your review

6/10 Satisfaisant

Jacqueline

Les points forts : Personnel et service
The room and bathroom was outdated, but clean. I like rooms with the vinyl plank or tile floors instead of carpeting, but the carpet had been vacuumed and was in decent shape. The maid staff does not clean the room on a daily basis, so the towels we had for the first night were all we had until I went to the office the next day and asked for more. On the third morning I asked for maid service with enough towels to last for the two nights left to our stay, but only one set was left after the maid service. Also, there wasn’t any coffee supplies in the room except for the one day of the maid service. I don’t have a problem with the room not being cleaned daily, but I at least need fresh towels. For the rate being charged, I shouldn’t have to ask everyday for fresh towels. Otherwise, the room was comfortable.
Séjour de 4 nuits en septembre 2023
Réponse de Tina le 11 sept. 2023
thank you for your review. i will pass this on to the right department

4/10 Médiocre

John, Big Lake

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
no
Séjour de 1 nuit en septembre 2023
Réponse de Tina le 7 sept. 2023
thank you for your rating

8/10 Bien

GARY

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Property exterior was well worn and in need of updates. Chipped concrete and rusty metal
Séjour de 1 nuit en août 2023
Réponse de Tina le 31 août 2023
thank you for your review

2/10 Horrible

Stephanie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Tina le 28 août 2023
thank you for your rating

8/10 Bien

Ellen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Tina le 28 août 2023
thank you for your rating

8/10 Bien

Doug

Voyage en famille avec de jeunes enfants
Customer service was good. Air conditioning was just cool not cold and needs work. Water bugs all over the floor. Room smells bad needs deep cleaned. But just an ok stay. Won’t stay again.
Séjour de 1 nuit en août 2023
Réponse de Tina le 28 août 2023
thank you for your review

8/10 Bien

David, Eastview

Séjour de 1 nuit en août 2023
Réponse de tina le 4 sept. 2023
thank you for your review

4/10 Médiocre

Roma

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was in town for a class reunion and did not have high expectations for the hotel (Days Inn is not known as a destination hotel) but this stay was unpleasant. There were dead bugs in the room, the towels were quite worn, and the television did not work. I called the front desk and was told someone would come to my room in a few minutes, but no one ever came. The site said there was a continental breakfast, but there was only coffee in the morning.
Séjour de 3 nuits en juillet 2023
Réponse de Tina le 10 août 2023
thank you for your review and i will pass this on to the right department

10/10 Excellent

Lori

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved it especially the breakfast
Séjour de 1 nuit en août 2023
Réponse de Tina le 8 août 2023
thank you for your review

10/10 Excellent

Erik

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en août 2023
Réponse de Tina le 7 août 2023
thank you for your rating

6/10 Satisfaisant

Melissa

Les points forts : Personnel et service
Séjour de 1 nuit en août 2023
Réponse de Tina le 7 août 2023
thank you for your rating

10/10 Excellent

Wayne

Les points forts : Propreté et personnel et service
enjoyed the stay
Séjour de 1 nuit en juillet 2023
Réponse de Tina le 27 juil. 2023
thank you for your review

4/10 Médiocre

John

Voyage d’affaires
Les points faibles : Personnel et service
I prepay for the hoel room and i still need to give a credit card "for incidentals " which the hotel doesn't have any. I don't like letting them photo copy my id and take credit card info to foreigners only here for profit. Selling people's personal information is another revenue source.
Séjour de 1 nuit en juillet 2023
Réponse de Tina le 10 juil. 2023
thank you for your review. yes we take credit card of three party for incidentals in case something to broken in room or the guest takes something from the room. we don't sell people information.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were there from Saturday until Wednesday. We didn’t get sheets changed at all. There were several big bugs in the room. Breakfast consisted of juice, yogurt, mini muffins, rice crispy bars, a gallon of milk and several cereals. You had to get a key from the attendant to get into the room. Attendant was away from the desk more than there. Needs updating badly.
Séjour de 4 nuits en juillet 2023
Réponse de Tina le 6 juil. 2023
thank you for your review and i will pass this on to the right department

8/10 Bien

Jerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was good for the price
Séjour de 1 nuit en juin 2023
Réponse de Tina le 6 juil. 2023
thank you for your review

4/10 Médiocre

Jacob

Séjour de 3 nuits en mai 2023
Réponse de Tina le 6 juil. 2023
thank you for you rating

8/10 Bien

Allen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Old but in redecoration mode. Hence low prices. It totally met all of our needs.
Séjour de 1 nuit en mai 2023
Réponse de tina le 28 mai 2023
thank you for review.

2/10 Horrible

Kristin

Les points faibles : Propreté
Séjour de 2 nuits en mai 2023
Réponse de tina le 27 mai 2023
thank you for your rating

6/10 Satisfaisant

Renate

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The bed was comfortable.
Séjour de 1 nuit en mai 2023
Réponse de tina le 22 mai 2023
thank you for your review

2/10 Horrible

Kristin

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Constant cars in and out with booming music, people in and out talking loudly. Looked like maybe they lived there, not sure. Entire front is filled with uhaul trucks so you can’t see the motel. We had reservations for two nights but we left in the morning and didn’t go back. Never again.
Réponse de tina le 22 mai 2023
thank you for your review. i will pass this on to the right department

2/10 Horrible

Trista

Séjour de 1 nuit en mai 2023
Réponse de Tina le 12 juin 2023
thank you for your review

4/10 Médiocre

Keith

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Disgusting trash outside door and in walkways. Breakfast should not be advertised as it is a complete sham!
Séjour de 1 nuit en avril 2023
Réponse de Tina le 28 avr. 2023
thank you for your review. i will pass this on to the right department

2/10 Horrible

Richard

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Did not get to tay was asked to leave the forgot my ID I.had 3 credit cards
Séjour de 1 nuit en avril 2023
Réponse de Tina le 14 avr. 2023
you didn't have a valid ID which is required

4/10 Médiocre

Elizabeth

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Check in was Was ok. I wasn’t told about what time breakfast and the location of breakfast. My room was dirty, sheets stain, towels stain. Place very run down and dirty
Séjour de 1 nuit en novembre 2022
Réponse de tina le 14 nov. 2022
thank you for your review.

2/10 Horrible

Cassidy

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
Rented a room a few months back TV was already broken they charged me for it told them it was broken already when I arrived they still charge me for it and will not rent to you even though the meth heads they allowed there are the ones who prolly broke it previously. Wouldn’t recommend unless your desperate
Séjour de 2 nuits en octobre 2022
Réponse de tina le 1 nov. 2022
Thank you for your review. Looking back on our records you were not charged for tv. You should let the front desk know something is broken in room when you find it so they can take care of it then.

10/10 Excellent

Emmett

Séjour de 1 nuit en octobre 2022

2/10 Horrible

Barbara

Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the worse Days Inn I have EVER stayed at. The floor has a live bug that I killed, stains or dirty sheets on bed, the hair dryer made a metal sound when I turned it on so was afraid to use it. No coffee pot in the coffee maker, no change lock on door and toilet paper holder was loose for paper kept falling on floor. And the front office lady had on a stained short and didn’t look like she was in a good mood. The outside of other rooms curtains has paint on them. The whole area looked very run down and neglected for years. I won’t recommend this hotel to anyone. Had a small dog that I had to walk and didn’t feel safe in this area. If I hadn’t needed a place to stay for the night I would have left but that wasn’t an option for me. This is the worst place I have ever stayed in and the rating should be -10. Because of all these issues I feel I should be reimbursed.
Séjour de 1 nuit en octobre 2022
Réponse de tina le 21 oct. 2022
sorry to hear about all of this. It would have been nice to know when you were here so we could have had a chance to take care of the problems.

10/10 Excellent

Tammy

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Log cabin weekend
Room was clean and ready for us. Ee had yo ask for more towels otherwise no complainys. We had plans for breakfast so did not try breakfast
Séjour de 2 nuits en septembre 2022
Réponse de tina le 27 sept. 2022
thank you for your review

2/10 Horrible

Christine

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This place is a real dump. Scary place!! There were empty beer cans and cigarette butts all over the place, lots of shady looking people staying there. I did not feel safe. There were roaches in the room and the toilet leaked all over the floor, and there were bug carcasses all over the bathroom. Super yucky. My non-smoking room stunk like tar and mold. The building should be condemned.
Séjour de 1 nuit en septembre 2022
Réponse de tina le 26 sept. 2022
Thank you for your review. I will pass this on to the right departments.

6/10 Satisfaisant

Danny

Séjour de 5 nuits en septembre 2022

8/10 Bien

Christian Morales

Séjour de 2 nuits en septembre 2022

4/10 Médiocre

Zay

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Wasn't the best place I've been to. There was a roach in my room behind tv, the rooms didn't smell to good, the outside sidewalks are covered in giant spiders & webs around the lights... I almost walked thru a few.
Séjour de 2 nuits en septembre 2022
Réponse de tina le 9 sept. 2022
thank you for your review

10/10 Excellent

Robyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de tina le 22 août 2022
thank you for your review